Staff was beyond helpful. Chris got my storage unit ready quickly and explained how to get into unit which made it very easy for the final part of my move. Thank you U-Haul!!!
CHRISTOPHER M | First ImpressionsSelf Storage Units in Shillington, PA, 19607
U-Haul Moving & Storage en Shillington
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Budget Store & Lock
2251 Lancaster Pike, Shillington, PA 19607 View Available Units
(U-Haul Neighborhood Dealer)0.7 miles from this location -
Budget Store & Lock R&M
340 E. Wyomissing Ave, Mohnton, PA 19540 View Available Units1.0 miles from this location -
Reading Self Storage
527 N 3rd St, Reading, PA 19601 View Available Units
(U-Haul Neighborhood Dealer)4.4 miles from this location -
U-Haul Moving & Storage of Reading
1647 N 5th St, Reading, PA 19601 View Available Units5.4 miles from this location
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- 5.0 es la calificación promedio de clientes
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The customer service was excellent thank you U-Haul
luis c | Overall ExperienceTodo estuvo perfecto muchas gracias
EDY C | Overall ExperienceEstoy muy satisfecho con su servicio
EDY C | First ImpressionsI did not even know about the facility that I ended up renting at by accident. I went to the wrong building thinking it was the one I had rented at. The supposedly “4’x6’” unit that I rented required me to stand my modest-sized couch on end to fit it inside. There’s no way that unit is six feet in either direction. The door latch does not match up with the hinged flap that is supposed to be used to lock it. I had to have someone physically wrangle the lock into place. The lock was not present inside the unit as was supposed to be the case, so I had to go ask for one, and it was just luck that I happened to get there while they were still open. I can’t believe that I’m paying $80 per month for this.
Jessica P | Online Move InChris went above and beyond for us with all of our truck rentals and storage needs. He’ll be my go to guy moving forward.
MICHAEL F | Overall ExperienceNo coments
Jose V | Overall ExperienceWait time for service at counter was too long. Not enough people working.
Jesse Y | Overall ExperienceThe associate Amber Garcia..was very helpful she made sure I got all the services I needed..
hilda s | First ImpressionsChris was very helpful with the storage shed and the hooking and unhooking of the trailer
Albert M | First ImpressionsChris was exceptionally helpful in answering my questions.
Daniel K | First ImpressionsI think the bigger storage units should be on the first floor. Just that you are putting more items in them then a smaller unit.
MARY M | First ImpressionsTook forever to check me in
Shawn M | First ImpressionsVery nice storage facility
ANDREW K | Overall ExperienceWent a hole mouth not about to pick up or drop off.
Jose D | First ImpressionsThe staff member went above and beyond but had no support from the Uhaul system from start to finish. The system let him rent us an available storage unit but when we arrived at the unit it was padlocked and actually not available for move in. The staff member immediately called his manager and then corporate Uhaul to see what could be done and if there was an available unit close by. Neither were helpful to him and ultimately for us. This staff member deserves better working conditions, he truly went above and beyond to correct a situation that should not have happened in the first place. We lost over an hour of precious moving time to this situation. We now have our daughter's entire apartment crammed into our home, still trying to organize that disaster. We have been moving our college age and young adult kids with Uhaul for years. This was probably the last time though.
JEFFREY B | Overall Experience