They would have gotten an excellent rating if they would have had the storage unit that I was first promised which was a 10x20 or larger
frances h. | First ImpressionsSelf Storage Units in Portsmouth, VA, 23701
U-Haul Moving & Storage at Airline Blvd
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
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My only complaint is your billing system. The full month payment should not be required if a storage is not used for the full month. My unit was due Nov 3rd but I emptied it Nov 4th and the full payment was still taken out of my account. The office personnel was told the week before of my intention s. New requirements should be made for situations like this.
Doryce T. | Overall Experience1WAS CHANGED for one month STORAGEthat was to be Free the First month
Jacqueline S. | First ImpressionsThe pricelike so many other things is to high. The reason for the average rating is the price.
Lee D. | Overall ExperienceI been using this company for 20+ years and never had a problem 👍👍👍👍👍
BARBARASWEAT R. | First ImpressionsStaff was excellent for truck rental and storage. The whole team is friendly and helpful. I would absolutely recommend this location to anybody. Hard working team members.
Darlene D. | Overall ExperienceFast and professional experience
Doryce T. | First ImpressionsTy, Renee and all of the staff were very helpful as we moved out our recently deceased friend’s belongings which had been stored there for the past 15 years. They were always courteous and professional and I would definitely recommend this store for your storage needs. Thanks for making a very stressful time a smooth experience.
RONALD F. | Overall Experience