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Mildred O | First Impressions- Pennsylvania PA
- Philadelphia
- 19107
Self Storage Units in Philadelphia, PA, 19107
U-Haul Moving & Storage of Philadelphia
(NO ON SITE PARKING - PARK YOUR VEHICLE BEFORE PICK UP, 13TH & WOOD ST)
Services at this Location:
Contact Us
314-322 N 13th StPhiladelphia, PA 19107
(NO ON SITE PARKING - PARK YOUR VEHICLE BEFORE PICK UP, 13TH & WOOD ST)
Services at this Location:
Office Hours
- Mon–Thur7 am–7 pm
- Friday7 am–8 pm
- Saturday7 am–7 pm
- Sunday9 am–5 pm
Storage Access Hours
- Mon-Sun: 5 am–10 pm
- Indoor Storage
- Climate Control
- Online Move-In/Rent Now
Services at this Location:
Features Available at this Facility :
- No Deposit or Admin Fee
- SafeStor Protection
- Package Signing and Receiving
- Make Your Payment Online!
- Electronically Controlled Access
- Indoor Storage: Twice the Protection and Security
- Free Online Account Management
- Move-In Trucks
- Open 7 Days
- 24-Hour Video Monitoring
- Heated storage: Just like your home!
- Ask About Our Automatic Credit-Card Payment Plan
- Padlocks, Boxes, Packing Supplies
- Clean - Dry - Secure
- Free Use of Loading Carts
- 24-Hour Access
- Convenient Elevator Access
- Indoor Loading/Unloading
- Clean Customer Restrooms
- Customer Re-Use Center: Neighbors Help
- Climate Controlled: Just Like Your Home
- Your Lock/Your Key
- Affordable Rates
- A Room for Every Need
Promotions:
-
1 Month Free:
Ask about our 1 month free self-storage offer with any truck or trailer reservation! -
No Deposit Or Admin Fee:
No Deposit Required and $0.00 Admin Fee
Available Units (All Sizes are Approximate)
- Sort and Filter
-
-
Small | 50 sq ft
-
Small | 5' x 5' x 7'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 6th Floor
- Street Level
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Small | 5' x 5' x 9'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 4th Floor
- Street Level
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 9'
1-2 Bedroom Home
Size Guide- Rate:
-
$114.95
Per Month
- Interior
- 4th Floor
- Street Level
- Heated
*Pillar In Room
- Rate:
- $114.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 7' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$119.95
Per Month
- Interior
- 5th Floor
- Street Level
- Heated
- Rate:
- $119.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 6th Floor
- Street Level
- Heated
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 7th Floor
- Street Level
- Heated
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
-
$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Heated
- Rate:
- $129.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Medium | 51-150 sq ft
-
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 6th Floor
- Street Level
- Heated
*Pillar In Room
- Rate:
- $169.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 9'
2-3 Bedroom Home
Size Guide- Rate:
-
$169.95
Per Month
- Interior
- 4th Floor
- Street Level
- Heated
*Pillar In Room
- Rate:
- $169.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 6th Floor
- Street Level
- Heated
- Rate:
- $189.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 9'
2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 4th Floor
- Street Level
- Heated
- Rate:
- $189.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Medium | 10' x 10' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$189.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Heated
- Rate:
- $189.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Medium | 10' x 15' x 8'
2-3 Bedroom Home
Size Guide- Rate:
-
$224.95
Per Month
- Interior
- 7th Floor
- Street Level
- Heated
- Rate:
- $224.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Small | 50 sq ft
-
Small | 5' x 5' x 4'
- Rate:
-
$44.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
- Rate:
- $44.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 4'
- Rate:
-
$44.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Heated
- Rate:
- $44.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 5'
- Rate:
-
$44.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
- Rate:
- $44.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 4'
- Rate:
-
$44.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Heated
- Rate:
- $44.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 6'
- Rate:
-
$44.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Heated
- Rate:
- $44.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 4'
- Rate:
-
$49.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Climate
- Rate:
- $49.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 4'
- Rate:
-
$49.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Climate
*Pillar In Room
- Rate:
- $49.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 5' x 4'
- Rate:
-
$49.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Climate
- Rate:
- $49.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 6'
- Rate:
-
$49.95
Per Month
- Lockers
- 8th Floor
- Upper Level
- Climate
- Rate:
- $49.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 5' x 6'
- Rate:
-
$49.95
Per Month
- Lockers
- 8th Floor
- Upper Level
- Climate
- Rate:
- $49.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 7' x 5'
- Rate:
-
$54.95
Per Month
- Lockers
- 5th Floor
- Upper Level
- Heated
- Rate:
- $54.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 6'
- Rate:
-
$54.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Heated
- Rate:
- $54.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 5' x 5'
- Rate:
-
$54.95
Per Month
- Lockers
- 5th Floor
- Upper Level
- Heated
- Rate:
- $54.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 7' x 4'
- Rate:
-
$69.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
- Rate:
- $69.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 7' x 5'
- Rate:
-
$69.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
- Rate:
- $69.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 4'
- Rate:
-
$74.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Heated
*Pillar In Room
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 5' x 8'
- Rate:
-
$74.95
Per Month
- Lockers
- 7th Floor
- Lower Level
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 4'
- Rate:
-
$74.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 4'
- Rate:
-
$74.95
Per Month
- Lockers
- 3rd Floor
- Lower Level
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 6'
- Rate:
-
$74.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Heated
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 4'
- Rate:
-
$74.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Climate
*Pillar In Room
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 10' x 4'
- Rate:
-
$74.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Climate
- Rate:
- $74.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 5'
- Rate:
-
$74.95
Per Month
- Lockers
- 5th Floor
- Upper Level
- Heated
*Pillar In Unit
- Rate:
- $74.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 10' x 4'
- Rate:
-
$79.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
2 Units Left!
-
Small | 5' x 10' x 4'
- Rate:
-
$79.95
Per Month
- Lockers
- 8th Floor
- Lower Level
- Climate
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 5'
- Rate:
-
$79.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
*Pillar In Unit
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 10' x 5'
- Rate:
-
$79.95
Per Month
- Lockers
- 5th Floor
- Lower Level
- Heated
- Rate:
- $79.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
-
Small | 5' x 10' x 6'
- Rate:
-
$84.95
Per Month
- Lockers
- 8th Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 6'
- Rate:
-
$84.95
Per Month
- Lockers
- 8th Floor
- Upper Level
- Climate
*Pillar In Room
- Rate:
- $84.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 6'
- Rate:
-
$84.95
Per Month
- Lockers
- 3rd Floor
- Upper Level
- Heated
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 10' x 5'
- Rate:
-
$84.95
Per Month
- Lockers
- 5th Floor
- Upper Level
- Heated
- Rate:
- $84.95 Per Month
-
Benefits
- Receive Unit # and Access Code Immediately
- Skip the Counter; Go Straight to Your Unit
- Pay Month to Month
- Free Lock in Storage Unit
-
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
-
Small | 5' x 7' x 6'
- Rate:
-
$84.95
Per Month
- Lockers
- 8th Floor
- Upper Level
- Climate
- Rate:
- $84.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
Medium | 51-150 sq ft
-
Medium | 10' x 10' x 6'
- Rate:
-
$139.95
Per Month
- Lockers
- 8th Floor
- Upper Level
- Climate
- Rate:
- $139.95 Per Month
-
Benefits
- Reserve for Future Move-In Date
- No Payment Today; Pay at Move-In
- Pay Month to Month
- Purchase Lock at Counter
-
1 Unit Left!
What Is Online Move-In / Rent Now?
-
U-Haul Moving & Storage of South Philadelphia
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U-Haul Moving & Storage of Fishtown
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U-Haul Moving & Storage of Fairhill
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-
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 4.0
Only issue I had was out of U-Haul’s control. When parking the truck at the dock to return the truck and keys, a man walked up and stuck his arm in the car (our windows were rolled down). At first he made it seem like he was a U-Haul employee by saying we could give the keys to him, but then he repeatedly asked for money while his arm was still in the truck. We told him no several times and started rolling the window up. He cursed us off and then walked away. 5 minutes later I saw him get kicked out of the U-Haul office by Ashley, who handled the situation incredibly well from what I saw. I’d also like to note Ashley was incredibly kind and helpful with my truck return and storage unit move-out. There was a younger man - tall and slim build, early 20s (if that) - whose name I didn’t get, but he was also very helpful. Moving is always a pain, but they made the experience as quick and easy as possible. Like I said, totally out of U-Haul’s control, but it was a jarring experience nonetheless and it could’ve been much worse if he had been armed with a weapon.
SEAN H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Van D | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DAVID V | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
STUART H | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Craig R | Overall Experience- Rating:
- 5.0
I moved in yesterday, which was Sunday, 14, January 2024. The person that Assisted me was absolutely outstanding. She was there by herself, she had people dropping off vehicles, she had people calling to extend their drop off time, and people like myself that were checking in. She stayed beyond her normal work hours because myself and another Uhaul tenant were still moving our belongings in our respective units. She should be acknowledged for her professionalism, her friendliness, her knowledge, and her outstanding service. Laquesha was her name, however, I do not think I’m spelling it correctly. I hope whomever she reports to acknowledges her in a very special way. Please feel free to reach out to me. I am currently serving in the state of New York as a Director for the joint resiliency Director for the integrated primary prevention program workforce. I am a colonel and have had a myriad of experience with both military and civilian organizations. You are fortunate to have her as one of your team members! You can reach me at 707333-9985. I would be remiss if I did not mention David Tran. I spoke with him today about the additional unit that I rented yesterday and inquired about a military discount. He was more than accommodating and again represented your company in a way that will just continue to serve as both outstanding and an example of excellence in service. I look forward to hearing from someone should they decide they want to speak with me to gain additional information I would recommend Uhaul and Philadelphia and New York to anyone of my friends or family.
Roxellen A | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Danny B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Brooke E | Overall Experience- Rating:
- 4.0
Customer did not leave a comment.
SIMON B | First Impressions- Rating:
- 3.0
Rat traps is an evidence of rodents in the facility. Gate jangles are not clean. Docks and gates were closed long before closing time (before 5pm) Facility is understaffed - one persons had to work with several customers at the same time
TAMARA R | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Troy H | Overall Experience- Rating:
- 1.0
Terrible. Horrible facilities. Rat infested. Homeless people living in units. Managers are the rudest and most lazy people I have ever met.
Kalif A | Overall Experience- Rating:
- 5.0
Delighted with the location and services of this U-Haul location in Philly on N 13th (esp. the loading dock on Wood St). Very convenient while I was reorganizing my home storage. (The reasonable and recent price increases inspired me to get everything back under one roof.) Would definitely recommend. Facilities always clean and well let; staff consistently friendly and helpful; automated billing and emails handled well.
Raymond B | Overall Experience- Rating:
- 2.0
Overall, the experience was okay. However, one of the staffs in the office was very impolite. He was one of the staffs helping me to rent the storage unit and moving-in, etc. Everytime single communication with him was unpleasant. He was not helpful as well. UHaul sent me an email saying that an additonal lock was added to my storage and told me to collect the key at the office. When I came to collect the key on 17-Nov-2023, this staff told me he couldn't find any record about my storage unit and doubted I went to the wrong location and wanted to send me away. At the end, I showed him all the emails, UHaul storage rental record and logged into the Uhaul app to show my storage was there, then he figured out there was a problem with his computer. Afterward, he told me the record saying the key was sent to me by FedEx and wanted send me away again. I told him I never receive any key from UHaul. Alsi, I told him that I actually called UHaul regarding this key, and the staff who picked up the call was able to find all my record and told me I can came to pick up the key even in Saturday. After a long conversation, and a long waiting, he finally found my key that keeping in a FedEx envelope in his office. He was very rude throughtout the whole conversation and not willing to solve these matters.
Yee W | Overall Experience- Rating:
- 5.0
The employees helped fix a problem with my card and went out of their way while helping.
John C | First Impressions- Rating:
- 4.0
The person staffing the facility was pretty surly, but otherwise the facility seems organized and well run.
ROBERT C | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Van D | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
Hani M | First Impressions- Rating:
- 3.0
The customer service is excellent, I really enjoyed the 2 young ladies that are typically there in the afternoon, always helpful. The only issue I had was with the mice, when I came to remove my items that had been sitting there for about a year, there were mice droppings and urine all over my items. Other than that, I’ve always had a great experience with uhaul.
Jalisa D | Overall Experience- Rating:
- 5.0
David was great and very helpful.
MATHEW H | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
joan w | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Reynold M | First Impressions- Rating:
- 5.0
Front desk workers were great
Catriona O | First Impressions- Rating:
- 5.0
Customer did not leave a comment.
SETH P | Overall Experience