Everything I owned was destroyed by mouse poop and pee. I reported this in JUNE. It was so bad the uhaul worker didn’t dare to step in for photos-no worries- I took 100 photos and videos! Didn’t hear anything back, called again sept 8. Spoke to corporate. They assured me my stuff would not be sold, and that an investigation would begin. He gave me an email to send all photos and videos. All photos and videos sent, did not hear anything back. Received an email saying all of my stuff was sold. See you in court 🤝
Julia T. | Overall ExperienceSelf Storage Units in Philadelphia, PA, 19121
U-Haul Moving & Storage of Strawberry Mansion
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$74.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
2 Units Left!
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Small | 5' x 5' x 10'
Miscellaneous Storage
Size Guide- Rate:
-
$74.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $74.95 Per Month
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Small | 5' x 8' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$94.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $94.95 Per Month
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Small | 5' x 8' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$99.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $99.95 Per Month
1 Unit Left!
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Small | 5' x 8' x 10'
Miscellaneous Storage
Size Guide- Rate:
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$104.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
1 Unit Left!
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Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$114.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $114.95 Per Month
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Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$119.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $119.95 Per Month
1 Unit Left!
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Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
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Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
2 Units Left!
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Small | 10' x 5' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
1 Unit Left!
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Small | 10' x 5' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $124.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
Small | 5' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$124.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- ADA
- Rate:
- $124.95 Per Month
1 Unit Left!
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Medium | 10' x 7' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$144.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $144.95 Per Month
1 Unit Left!
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Medium | 7' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$144.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $144.95 Per Month
1 Unit Left!
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Medium | 10' x 8' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$149.95
Per Month
- Interior
- Lower Level
- Street Level
- Heated
- Rate:
- $149.95 Per Month
2 Units Left!
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Medium | 8' x 10' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $154.95 Per Month
2 Units Left!
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Medium | 10' x 8' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$154.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $154.95 Per Month
1 Unit Left!
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Medium | 10' x 8' x 10'
1-2 Bedroom Home
Size Guide- Rate:
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$164.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
2 Units Left!
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Medium | 10' x 8' x 10'
1-2 Bedroom Home
Size Guide- Rate:
-
$164.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $164.95 Per Month
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Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
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$174.95
Per Month
- Interior
- 3rd Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
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Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $174.95 Per Month
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Medium | 10' x 10' x 10'
2-3 Bedroom Home
Size Guide- Rate:
-
$174.95
Per Month
- Interior
- 1st Floor
- Street Level
- Heated
- Rate:
- $174.95 Per Month
1 Unit Left!
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Medium | 10' x 15' x 10'
2-3 Bedroom Home
Size Guide- Rate:
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$234.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $234.95 Per Month
Storage Lockers
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Small | 5' x 7' x 8'
- Rate:
-
$59.95
Per Month
- Lockers
- Lower Level
- Upper Level
- Heated
- Rate:
- $59.95 Per Month
1 Unit Left!
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Small | 5' x 7' x 5'
- Rate:
-
$64.95
Per Month
- Lockers
- Lower Level
- Lower Level
- Heated
- Rate:
- $64.95 Per Month
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Small | 5' x 5' x 8'
- Rate:
-
$64.95
Per Month
- Lockers
- Lower Level
- Upper Level
- Heated
- Rate:
- $64.95 Per Month
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Very good customer service
Kertis B. | Overall ExperienceRegina, was very patient and professional, also Marvin and the other gentleman was pleasant as well to work with and the return of the truck the young lady was also pleasant.
KIMBERLY O. | First ImpressionsI wasn't able to get a receipt about my transaction and I had to wait a long time and still couldn't get my recepits
Lashawn B. | First ImpressionsAlmost every time I arrived at the storage facility 1 or both bay doors did not work. The most Annoying aspect, I cancelled my storage facility after 3 years and I'm still getting invoiced after my service was cancelled. What a scam. Because of this reason I will not recommend this facility to anyone.
jason f. | Overall Experience1. the two large doors for the trucks to pull in to the facility was broken and although online I signed up for a 1st floor storage room instead I received one on the second floor. This caused me to spend more money on moving then would be necessary due to the time taken to go back and forth. 2. The sliding door does not operate after hours. Whats the point of having access if you are forced to use the tiny entryway door which has stairs. This is seriously inconvenient as it does not allow for ease of moving your things. 3. While this may be no fault of the people who parked there but maybe ensure trucks cannot park right in front of the loading area. This prevented myself and others behind to walk the items several tens of feet to the door and those stairs to enter the facility.
Rodel W. | First ImpressionsEvidently some customers destroyed both loading bay doors just before I was scheduled to move out- I think U-Haul should have had them fixed sooner .
venugopall t. | Overall ExperienceVery good
anthony p. | First ImpressionsA set it and forget it solution for storage loads of all sizes making the always stressful transitional periods of our lives easy. And when your ready to move they provide the affordable transportation vehicles, tools and more to make the move simple. "U-Haul, We Help!" I will be using you guys forever! Thanks for all your help and convenient accesibility, hours and customer service!
Dame H. | Overall ExperienceI have had a very traumatizing experience with U-Haul located at 2800 Ridge Avenue in Philadelphia Pennsylvania 19132. I do plan on reaching out to an attorney fory most recent experience. I came in and paid for a storage unit and rented a U-Haul van for the first time and no one provided me a copy of customer rights responsibilities and policy and procedures. However a gentleman at the location whom is of a light complexion African American male short in stature was great and helpful. The manager and general manager was quite unprofessional impudent and rude and did not take accountability for any of the issues I confronted them with. I was not made aware that I would have to pay for the rental of the van until I return it. I thought that while the funds were available on the day I came in that they would take the funds each time I am seen on the cameras coming to the facility to make payments on the extension of the van I was told by a tall slim African American male that I was alright and didn't have to pay until I return the van. Which by the Time I returned the van Amazon prior purchases that were pending being processed took the money remaining in my account rather than take their money when I placed the orders. Which after paying for my storage unit and movers fees for a third party on U-Haul website my funds were already starting to be exhausted. So I wanted them to take the money before any other entity or business took my funds. Because securing my belongings and my move expenses were more important. I came in from another state to gather some things from my unit on 09/15/2023. To discover my unit floor covered in urine. I explained each time I came to my unit I am seen on camera moving things in and out of the unit at no time was I in the unit urinating to cause a spill of urine at anytime. I began cleaning the unit myself with my own personal cleaning supplies from my personal cleaning company before I was offered a mop and bucket. Staff tem came to offer me a new unit and once I placed all my items in that unit they come with a 72 hour vacate notice. After asking another unit holder to open her unit for possible damage rather than to see if she was responsible. I felt quite hurt and offended and frustrated by all issues brought unto me and my belongings. When I said I was contacting my lawyer they resolved the issue immediately. But after I moved out of my unit by myself into another unit by myself only to be told to move back to my unit which disrupted my plans for my trip to Philadelphia for a day. And I still have not received the refund promised to me. I am hoping that the manager and general manager are reprimanded or held accountable for their unprofessionalism and the grief they are responsible for that I endured. Otherwise U-Haul is sending out a message of we operate poorly and unprofessionally while taking your money in exchange for a service that's ineffective and unreliable and not dependable. Can someone contact me about this issue or I can contact corporate myself. Or I can have my civil rights attorney reach out to you on my behalf. This is unfair and quite unjust. One more reason I moved out of Philadelphia.
Rashedi H. | First ImpressionsThe card machine was not working right and was a big hassle
JAY R. | First ImpressionsMake it a 24 hour excess
Lena L. | First ImpressionsThe staff was great the storage was great I was provided with superb hospitality and customer service. I would recommend them to family and friends and they are my go to place whenever if ever needed again. Thank you U-haul staff and employees much appreciated and continued success Karen
karen j. | Overall ExperienceThe woman who assisted me did not show me my actual unit. She showed me a display unit. The display unit showed to me was a 5×10×10 but the actual unit rented was a 5×5×10. She never walked with me to view the unit. She never even showed me where to enter or how to use the entry key. I also rented a truck in that same moment to get my things to the storage. I explained that it was building materials and I hired some men to help load and unload the truck. I would be able to return the truck about 9p. Her response was no problem. As long as the truck is back on the lot by 7a I'd be fine. When I returned to the storage with a truck full of materials and men to unload at 7:30p both doors to access the building with my belongs were out of order and the alternative sliding door was locked. I was only able to enter the building by walking up steps and entering a single door which would not be an option to get my materials in the building. Once in, I texted the number they have listed for after hour help which to date I've not had a response from. I also pushed the security buttons to which no one answered. As I stood there trying to figure out other options my worker said maybe we can carry at least the tile to the unit. We head to my unit and this is when I see that I've been given a smaller unit then I was expected. I tried calling the 800 number but they couldnt help. They noted my account and apologized. It's now 9p. I'm stuck with a truck full of my stuff, a too small unit and no assistance to get in the build. I had to leave the truck with my belongings on the lot and return the next morning at 7a. When speaking the the man working behind the counter he said well the customers hit the doors and they break. There is nothing we can do about it. We have to wait for them to be repaired but we never know when that will happen. It's not our fault. I said all of that maybe true but if the worker who rented me the united explained these things I forsure would not have rented a truck that evening knowing I could not gain entry to bring my things in and honestly knowing that there is no assistance after 7p although you have until 10p to move your thing in and out I would not have wasted the money in hiring men or renting a truck. With the knowledge security is just video recording and no live person can be reached via the number provided or by pushing the security button, knowing that coupled with the doors to enter with your things are always broken with an infinite wait time for repair I WOULD NOT HAVE RENTED A UNIT FROM THIS PLACE. This is my first experience with storage through Uhaul and this set up is a stain on the Uhaul brand.
RONYA W. | First Impressions