Staff is very helpful and courteous.
Eric R | Overall ExperienceSelf Storage Units in Pasadena, CA, 91105
U-Haul Moving & Storage of Pasadena
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Altadena
2320 N Lincoln Av, Altadena, CA 91001 View Available Units3.5 miles from this location -
U-Haul Moving & Storage of East Pasadena
3559 E Colorado Bl, Pasadena, CA 91107 View Available Units4.1 miles from this location -
U-Haul Moving & Storage at Ivar Ave
3527 Ivar Av, Rosemead, CA 91770 View Available Units6.0 miles from this location -
U-Haul Moving & Storage of Atwater Village
2671 Fletcher Dr, Los Angeles, CA 90039 View Available Units6.2 miles from this location
Storage Customer Reviews
- 4.5 Average Customer Rating
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I would have put “Excellent” but carrying boxes upstairs is the one big mark against this location. An elevator is needed. Service was great. Good employees.
alfonso r | Overall ExperienceI had a satisfactory experience denting the storage . Thanks
Mohammad S | Overall ExperienceI love the staff. They are Extremely helpful and nice. They help me understand everything to the T. They don't get frustrated when asked questions and they very thorough with everything. Whoever has them as employees needs to give every single person a raise👏🙏 Thank you ladies and Gentlemen
SILVER J | First ImpressionsStaff were always helpful when needed (Ginny, in particular). I appreciated one day seeing that the outside trim of the building and railings were being re-painted - this shows attention to detail. I also appreciated seeing all of the cameras and flashing lights - indicating security.
Matt B | Overall ExperienceShana (SP?) was great. Beware the competition stealing her. But the facility….That’s another story. It needs an elevator or at the very least a ramp. I got a unit in the second floor and had to go up 20 times at least. Talk about fatigue. Otherwise a great location.
alfonso r | First ImpressionsThank You for your acomadations.
JOSEPH B | First ImpressionsI am so grateful for the staff here at U-Haul in South Pasadena and the general manager. He really helped me in my situation work with me when I couldn’t find my keys to my storage unit I am so pleased that someone extend it loving kindness and tender mercy to me a customer when I was in a frantic state thank you so much. If I need to move again, I will be using you all. Blessings.
Ramona P | Overall ExperienceIf you are looking to move and have no other choice this would be a last resort place. I worked specifically with Shanna who was extremely professional. This U-Haul has a lot of of people who sit outside of the unit willing to help but can be a bit aggravating. The pro- pane tank is right by the loading making it hard to unload and load items if they are requesting service. I will say that they do have a recycling area to dump unwanted items. My only concern was that I was charged a dumping fee for two small mirror tables. I was able to dump plants but not those items and was charged a fee. It was over priced to rent the unit. I will not be returning.
Brandi b | Overall ExperienceShawna and Ashley the regional president was exceptional to work with!!!
Shannon D | Overall ExperienceNever a problem... Staff is courteous and helpful... Could not be happier! Thanks!
Douglas D | First ImpressionsI didn't have a problem moving in my stuff and taking them out.
naTALIE W | Overall ExperienceI will tell the facility was great and the people helpful and courteous but the fact they the free months storage cost me $20+ because there is no mention that you need to get the insurance and that you have to have a round padlock was just wrong. Another example of hidden fees. I will let everyone I talk to know that U-Haul is just like every other place that has hidden fees, be upfront people appreciate that…what could do I was there and was need. Why do I need to tell when I moved? And why do I need to answer all the questions…be happy you are getting reviews Thank you
Brian K | Overall ExperienceWhen I rented the “free” unit no longer be told me that I had to purchase insurance or a special lock. So the free month cost $21. Not the storages unit fault but the national service center
Brian K | First ImpressionsNo elevator for second floor storage
Sahara A | First ImpressionsCaesar is the best!
Lisa C | Overall Experience