My wife and I were searching for a cheaper price for our storage capacity needs, and we also patronize the Orange, CT facilities for moving vans/trucks. Thanks to the entire staff that I interacted with. Much appreciated
Christopher V. | First ImpressionsSelf Storage Units in Orange, CT, 06477
U-Haul Moving & Storage of Orange
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I'm well satisfied with uhaul service.
RENE M. | Overall ExperienceMouse problem is my only concern
Deborah P. | Overall ExperienceThis was the worse experience I’ve had to date. It was already a horrible time having to store my stuff due to separation, but i booked the storage online for an inside unit, upon arrival I was informed that there were no units available. There were only outside units, my movers were there was was costing me $269 an hour so I had no choice as it was late already . The outside unit when we arrived up the hill was wet inside. I was so disappointed and sad I couldn’t help but cry as it was already an emotional day. The worker was very nice and tried to accommodate me as much as he could but I will no longer use uhaul storage because apparently this is common practice for them in Orange.
Beverly F. | Overall ExperienceWhen I was checking out just after closing I put my card key in the drop box and didnt even look at the instructions until the door closed. A very helpful young man was coming out and I mentioned it to home and he went back in and found my card for me and also said he would let the manager know I was checking out. I had a vmail before I got home from the site letting me know they received my message! I also got a confirmation email the next day. Wonderful experience!!!
MARY C. | Overall ExperienceThe unit was infested with rats.I’m very disappointed and would like a full refund. My items are contaminated and now in process of disposal and sanitation of my itens.
En E. | Overall ExperienceWhile service staff were great, and the check in process was smooth, checking out was a nightmare. A good amount of our personal belongings ranging from furniture, home decor, clothes, footwear etc. were damaged due to what may have been a water leak of some sort due to lack of security of the storage unit. We had a very unpleasant time trying to figure out what had happened, figuring out how to report it, and having to move with soggy boxes and damaged goods into our new apartment. This was our first time utilizing a storage unit and I would not recommend this to anyone or do it again myself. One of my footwear had gotten so wet and damaged there was a ton of mold growing on it! A public health hazard and a mover's nightmare to have to deal with. I was smart enough to have paid for insurance, but with the lack of responsiveness from RepWest and their odd contracting language on what they cover and don't, I am left as a disappointed customer on all fronts. If UHaul won't provide safe, secure units that will protect customers' personal belongings, at least have a well-intentioned insurance available for customers to purchase.
Dolma T. | Overall ExperienceArianna was extremely pleasant and very helpful....she created an excellent experience for us...
DONALD JOSEPH H. | First ImpressionsI was very happy with u haul in still ask one of your employees to add the name of the company that I work for to the contract because im payment are been made with company card and your employee said that that can’t be done i had gave her the phone to talk to my boss to have her explain and very rude gave me back the phone and could not explain. Call your main line and ask if this could be done and they said yes and told me that they were sending a email to the facility maneager so I could get a call back and neaver did
victor g. | Overall ExperienceConvenient location, right on the post rd. Friendly staff n storage area was clean
CHRIS M. | Overall ExperienceI hate u hall
CARTER C. | Overall ExperienceVery glad to see mileage rates reasonable again, made me come back :)
Lisa H. | First Impressionsclean, neat and safe
Timothy C. | Overall ExperienceExcellent customer service and friendly, helpful staff!
nina l. | Overall Experience