We paid for 24/7 access but repeatedly had trouble actually accessing the facility outside your normal hours. Security was substandard. It's impossible to reach anyone at that particular facility by phone.

No complaints

Staff was extremely patient and helpful.

Jaime made important papers ready every month to assist with my becoming qualify as a first time home owner. She would have it ready and neatly packed and ready to go monthly. She also offered beneficial and important information to me regarding truck size an packing information.Jamie goes above and beyond CSR . She is indeed an asset to the Uhaul company.

Storage Manager Jamie Parris was awesome!! Easy to work with and understands the business and is very fair! If I need a storage unit in the future I will be back because of Jamie Parris. THANK YOU Jamie!!

Pleasant experience. No. Complaints or issues that the managers or staff could not resolve well trained especially in customer satisfaction

Great help and accommodating. I personally couldn’t understand the locks for a little bit and they helped me out no issue. Great customer service, clean, and understanding. Parking lot is a little tight but understandable.

The movers was very helpful but see they wasn't there on time due to another job would have been behind if didn't have extra help. Forgiven but overall they did a good job.

First off, I came in there to get a storage. I bought a lock "from them" Went to make my first payment and my payment was double. I begin to dispute the charges, no one could help me. I came back the next day with my husband and we were told they had to cut the lock because we did lock the storage door right, and it was open so they charged us to cut the lock. A complete lie because my husband and I checked the door before we left. The conclusion came to, we can take off the price for the lock but still have to charge an additional $50 for cutting the lock. Um, we bought the lock from them so they didn't do anything in our favor. And, no one did not put in notes that we cancelled our storage so I received an email stating I would be charged $15 late fee when we had already moved out of their storage two weeks prior to me getting the email. They are unprofessional. Don't rent from them!

Thanks to be very helpful on my needs

The precautions for the customers and themselves were on point and the staff were friendly and professional I would use this facility again.😷😎

Great staff and facility. No issues in approximately one and one-half decades!

The elevator needs work, it bounced and jacked on the way to the second floor, scary.

The staff was always pleasant and willing to help with anything I needed.