Kimberly was very helpful ... she’s Great. She also multi tasks she’s in there working 3 desks.

Almost everyone I dealt with was helpful and friendly. One was rude. Moving in was a little bit trying as there was a long line if people waiting to be helped and only one person at the counter who was also answering the phones. I felt really sorry for her, no one could help all those people and answer the phone and be efficient and effective.

There is a lady that works behind the desk that is useless. She was rude and very uninformative. She advised me that it would take 5 minutes for my card to work AFTER I went outside to move my stuff in. After waiting 5 minutes the card STILL did not work. Luckily there was a young man that was SUPER helpful. THANK GOD he was there. Unfortunately, she was too rude to overcome how helpful he was with resolving my issue of not having access.

Mike went above and beyond to assist me on an extremely stressful day of moving. The storage space facility was impeccably clean and organized. Staff was friendly and extremely helpful.

Someone broke Into my storage unit and stole some of my property. I contacted the store manager and customer service and still nothing has been done. This is not a safe place to store your personal items. I would not recommend this place to anyone.

Thank you for servicing us when we move again we will use your service truck and storage on next move

All the black workers there unfriendly and evil ,,, I am not racial my husband black too ,,, I think they just hate their job or something ?

The “customer service” is horrific. I was placed on a “brief” hold for 45 minutes, multiple times by the young lady answering the phone. I told her after holding twice and she said she would connect with another customer service department that could help me immediately, I was, once again placed on hold.

I had a wonderful experience while renting and was truly impressed with Rayniese and how attentive and helpful she was when I called to ensure all was checked out. She and the staff were truly a blessing to encounter and made my experience worth bragging about. Thank you

Mohammad and Jose were awesome! Everyone was so professional, helpful and polite. They offered great knowledge and made the experience convenient. Thank you!

My card did not work. Had to get back in line 4 times.

At the beginning of the COVID-19 I contacted the GM Anita to ask how to help me out with the monthly payments. I spoke with her by phone and also sent email. She blew me off on phone stating she had over 300 emails to address and she would get back to me. For 3 months I had to take from other bills to pay this unit because she NEVER answered me again!! Plus the day I was moving out of this unit, one of the employees John had to help me access the building because the Manager was TOO busy. Your Management SUCKS!! Thanks John for helping me out..

Anita and her crew are AMAZING!!!!

Very satisfied, had carts and vending machines and the donation areas were useful. I would recommend to anyone. Very safe and I am just very happy with my time I needed it.

Everything thing was going good until I return the truck and thry over charged me. I was quoted one price and change something else.. I called customer service twice to confirm the price . Book it wrong price .... Call customer service and now they don't see it. Manger supposed to call me back to check the recording... Such a inconveniences. So still waiting on the resoponse