Customer Reviews for U-Haul Moving & Storage at N Rancho Dr

12,358 comentarios

3969 N Rancho Dr   Las Vegas, NV 89130
(N Rancho and N Jones)

(702) 656-7044

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 656-7044

3969 N Rancho Dr
Las Vegas, NV 89130
(N Rancho and N Jones)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kelly L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RAN T. 
Clasificación:
5.0

Truck performed perfectly even with 116000 miles on it

Peter P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNA DENISE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK B.  |  Overall Experience 
Clasificación:
5.0

Customer service rep at counter was incredibly friendly and helpful, made my visit fast and answered all my questions about the return process.

Corey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Satya Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ruby B. 
Clasificación:
3.0

The lady at the check in counter was amazing. I had to back the truck out of a parking spot that was tight. Not recommended for people that aren't experienced drivers

Andrew A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

adrian B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marsha C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lukas S. 
Clasificación:
5.0

The line inside the business moved quickly and the truck was clean and ready to go! Upon return the employee was friendly and helpful. ¡Gracias!

DANIEL A. 
Clasificación:
5.0

More precise guideline for gas. Nice if it came full and we just returned it full.

Garrett B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Alicia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cassandra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

kathleen D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony G. 
Clasificación:
1.0

Install the right wire harness. I had to spend hours and hours finding out why my lights wouldn't work. The wrong harness was installed and I moved to Texas after installation. Please call me I want to share more!!!!! Mike 702-884-7829 If you really care, you will call me. I'll see!!!!!

mike F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guy K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy S. 
Clasificación:
4.0

I actually just noticed I was charged twice, once was for $42.95 and another charge of $44.09. I will be calling in the morning to get this sorted out. Being charged almost $90 for a $35 rental is outrageous

Crystal K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tysheliamie P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Corey B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dolores E. 
Clasificación:
5.0

Staff at the Rancho office were helpful, patient and gracious with their time to ensure my truck and contract weee in order before sending me on my way.

Erik O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen S. 
Clasificación:
4.0

There was a lot of trash under the seats that I cleaned out before dropping off the truck. It was hard to see dings and scratches upon pick up because the truck hadn't been cleaned or washed at all. The gas shown was more than the actual tank had in it but I did make a note of it.

Kent W. 
Clasificación:
5.0

we were helped by a lady named Megan not sure of her last name, but she was so helpful! my bf and I were talking about it, and we agree Megan is a treasure we could not have asked for a better service experience. thank you

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara H. 
Clasificación:
1.0

Maintenance is key the truck had issues and the owner at pickup location was very unprofessional

Ryan H. 
Clasificación:
5.0

Everything was perfect at the delivery location. I was greeted by an attendant as soon as I drove into the parking lot. He scanned my equipment & confirmed that I did not have a balance due. Then he disconnected & unhooked the trailer for me. I was in & out in 3-5 minutes w/nothing to pay

Daryl J. 
Clasificación:
4.0

Not really anything! Yard man was knowledgeable and friendly!

Cherry F. 
Clasificación:
2.0

Went to the store off Jones and Rancho looking to rent a 10ft or 15ft, the lady told they were no truck available every thing was under reservation I left drove to a second location only to find the last one getting rented to a customer, drove to the third location off rainbow, less than 30 seconds she ask me for my credit card for reservations, I ask her where was the truck she said they were a couple at the Uhaul of rancho and Jones same place I had been 30 mins ago. Why did she tell to they didn't have any truck? 30 mins make a difference between having non and a couple?

SIMON EUGENE W. 
Clasificación:
5.0

Awesome Service

Josiah J. 
Clasificación:
4.0

I had my stuff in the storage area for over4 1/2 years.. just got it out.. l was very impressed that l didn't find on bug or any thing else in or around my any of my belongings.. l would really recommend this place for all your storage needs. Ron

RONALD W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALTAMESE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jody M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fredrine S. 
Clasificación:
3.0

The yard staff was great even though they were overwhelmed with work. He lady who helped me inside was also very helpful. The wait to get through the whole process was surprising long

Kevin R. 
Clasificación:
1.0

My Uhaul Truck rental was the worst experience of my move- and that's saying a lot. My reserve was cancelled by uhaul 2 days prior to my move, even though I booked 2 weeks in advance. Then after speaking with the mgr she was able to come firm that they WILL have the truck for me. She assured me theee times, because I asked three times after that scare. I called the day of my reservation, 30 minutes beforehand and they confirmed they still had my reservation and my truck would be there for me. Then, at the time of my reservation with the movers around the corner, they called me back to say sorry but we don't have your truck. What?? How is this even possible? How could you do this to your customers?? I asked what now? How do we fix this? Their response was that 1) there's no way to fix it- the people who rented the truck haven't brought it back yet 2) they do t have a 26 ft truck at another location only a 20 for an I WOULD HAVE TO DRIVE 30 MINUTES AWAY TO GO GET IT 3) it has to be dropped off there too. Mind you, my movers were now pulling into uhaul to pick up my truck I had just confirm. I am awaiting back surgery and cannot move myself. I'm a single mom and had to pay $120 an hour for movers, and now I've got to pay them to drive an extra half hour each way plus the extra mileage when my original location was LITERALLY ACROSS FROM MY HOUSE AND MY NEW HOUSE IS only 2.2 MILES AWAY. When I asked if they could drive the truck to the original location im since this is NOT my fault but I'm the one who has to suffer because of it I was told by three different people including a manager “we don't do that.” I was hysterical. How could such a huge company who specializes in transportation for people at their most vulnerable and stressful time, treat someone like this? Their policy when calling someone back to say the reservation you just confirmed that your mover is pulling up to pick up is actually cancelled is to say “ we don't do that” and throw their hands up? It's disgusting. All said and done they offered me $50 bucks. The movers had to make 2 trips instead of one because they needed an extra 5 square feet of room, then an extra hour to pick up and drop off the truck. So it cost me $410 plus the extra mileage and they offered me $50 bucks. I cannot believe what trash uhaul was. Shame on you, Uhaul, for taking advantage of and costing your customers time, mental anguish and extra money instead of YOU picking up and dropping off the truck from that secondary location 30 minutes away. That is the RIGHT THING to do instead of saying “it's not our fault, ma'am” and “ we don't do that.”

alyson R. 
Clasificación:
5.0

The only difficulty was how busy the location was. Twice I was insecure to extend a reservation sure to full bookings

Christian S. 
Clasificación:
3.0

The line to wait to see someone initially took a very long time. That was frustrating. But the check out time (when I dropped off the truck), on the other hand, was quick & easy.

Christina M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Breanna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nona F. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES S. 
Clasificación:
5.0

The best U-Haul facility I've been to so far! Super friendly and nice staff. Thank you so much!

Angelina B.  |  First Impressions 
Clasificación:
1.0

rented me a van then called me 3 times and told me to bring it back early and still charged me for the gas to return it early

SAMUEL G. 
Clasificación:
5.0

Great customer service. Excellent experience as always.

Zack C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beverly T. 
Clasificación:
3.0

The rented equipment was not in the uhaul truck as usual. It was missing. And drop off service after hours was not very easy. Yo

Luz R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE E H. 
Clasificación:
4.0

I would just suggest adding more help at the counter. I loved my cashier … she was polite and attentive even though she was clearly overwhelmed. This is how a company can possibly be lose an asset such as Tammy

Tasha L. 
Clasificación:
5.0

Excelente

Arturo A. 
Clasificación:
4.0

The van was hard to find initially because my key said "1508C" and I didn't see any vans with "1508C". I asked an employee to help me find it and he pointed me to the van with "508C" on the front bumper. If you guys can make sure the numbers match the key ring, future customers won't have a hard time finding their reservations. Thanks much

Danielle O. 
Clasificación:
5.0

Just want to say Floyd Shanna who checked me back in was excellent. From the time I got out of the van until I left he was friendly and professional. A true asset to your team at this location!!

Craig L. 
Clasificación:
4.0

More cashiers / front desk help needed to prevent long lines and waiting . Staff was very helpful and doing there best .

Felipe S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shauna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lucinda J.  |  Overall Experience 
Clasificación:
5.0

Really not much. A nice smooth operation

David D. 
Clasificación:
5.0

El cliente no dejó un comentario.

joseph h.  |  Overall Experience 
Clasificación:
5.0

Keep doing the same thing it was great for me.

RONNIE WARD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAMON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wilmer C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris K. 
Clasificación:
5.0

Great service & availability

Michael Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

SONNY M P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adriana C. 
Clasificación:
5.0

Thank you for the service!

Sonny L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey R.  |  Overall Experience 
Clasificación:
5.0

Fast service I would tell people to come in when they need a U-Haul Avery Thing's Was Amazing CLEAN TRUCK

Terrence P. 
Clasificación:
4.0

El cliente no dejó un comentario.

CASSANDRA J.  |  Overall Experience 
Clasificación:
4.0

First one had bad visor on inspection and was given a new rental right then. Everyone was friendly and helpful.

Michael F. 
Clasificación:
5.0

El cliente no dejó un comentario.

lucy G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don E. 
Clasificación:
5.0

El cliente no dejó un comentario.

John W. 
Clasificación:
5.0

El cliente no dejó un comentario.

rosemary Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lloyd C. 
Clasificación:
3.0

Put a dropbox like the online description or specify that's a hole on the garage door!!!, also be more fair with pricing I was laid a few hours back at charge for a full day, hopefully someone reads this Address issues

Ramon V. 
Clasificación:
3.0

Again just the gas comment and why doesn't UHaul have a policy to give the rental out with a full tank of gas and customer knows the return needs to be full. Less chance for error. The first guy wanted to charge me $50. I said it clearly reads a 1/4 tank and once the manager was called he agreed. But again why put your employees in the position to make a judgement call on a gas guage. Seems silly.

Ryan J. 
Clasificación:
5.0

Very clean and secure. I have used other storage places that gave me an uneasy feeling every time I went there, will probably never use anyone but U-haul for my storage needs.

Greg G.  |  Overall Experience 
Clasificación:
5.0

Great service! Big help, fast, clean, safe !

KATERINA O. 
Clasificación:
4.0

The right taillight on the trailer was not working and needed to be replaced, which took about 30 minutes while I waited in the car.

Joel H. 
Clasificación:
5.0

The employees were very helpful and my experience was flawless. I will rent from this location again.

Tina B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

Not book at the same time. I wasn't able to get my truck because they didn't have any available after I made a reservation the day before. But it all worked out so no complaints. You guys were always very easy and professional.

Alisha B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexandrea W. 
Clasificación:
2.0

El cliente no dejó un comentario.

Raul T. 
Clasificación:
2.0

El cliente no dejó un comentario.

Raul T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Pappas C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ericka R. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

Great experience at both U-Haul locations pick up and drop off!

Greg A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arash A. 
Clasificación:
5.0

Nada

John D. 
Clasificación:
3.0

Your gas gage is a scam. It started at 1/4 tank full with 35 miles until empty. By the time I was pulling out of the parking lot, the gage was at 1/8th and it told me that I had 5 miles to empty. I found the nearest gas station and put in 8 gallons which got me back to 1/4 tank, where I started 5 miles ago.

Mark R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

David F. 
Clasificación:
5.0

No changes required for my experience.

Rick B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steve K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAURICE H. 
Clasificación:
5.0

The employees here went above & beyond in every way from pickup through dropoff! As an older person, I really appreciated having the van brought to me on the 112 degree day, & upon return, was helped again to carry some groceries inside to wait for my Uber. If I could give more than 5 stars I definitely would!

Christa S. 
Clasificación:
5.0

Had a great experience here thank you

Brett T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Debbie R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Wendell W.  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful!

Candace H.  |  Overall Experience 
Clasificación:
5.0

Received a call from "Ashley" on 6/30/22 as a courtesy reminder to return the rental truck on 7/1/22. She also mentioned that a customer is waiting for the truck so the sooner we return it, the better. Upon hearing that, we opted to return the truck a day earlier as a courtesy. Everything went well during the truck and return and storage check-in. I appreciate the services from U-haul especially from the staff that work outside under the hot scorching Texas and Las Vegas sun like Dee at the location in Carrollton, TX where we picked up the rental truck a few days ago, and like Josh, Tyrel, etc., at the N. Rancho location here in Vegas. The storage check-in process went OK but could be a bit more efficient IMO. I say the only thing that needs improvement is not doing the driver's license or ID verification all over again since it's already on file and in the system just a few days prior when we picked up the rental truck in Texas. But I guess that's the policy. When I was there, I saw the long line so just thought it's a little redundant to take photos of the driver's license and process it all over again. With that said, everything went well overall. Thank you for the services!

Sonny L.  |  First Impressions 
Clasificación:
5.0

Need to have small garbage cans near the doors. Not for throwing away big items but for actual small trash. Or maybe recycle bins.

Lloyd H.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Don B.  |  Overall Experience 
Clasificación:
5.0

The ladies ( and I mean All the female employees) are amazing. I'm not woman's power or anything like that but the females working at this facility are hard workers friendly and helpful!! The other employees are ok but there are 4 employees( happen to be all female) that made my experience A+. I would and DO recommend this location to everyone

deborah R.  |  Overall Experience 
Clasificación:
3.0

Only bad thing was that there was no air flow inside the storage units....it was way to hot.

Anita B.  |  Overall Experience 
Clasificación:
5.0

Sorry for the mess and inconvenience. The staff and GM are awesome at this location.

La P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CASSANDRAE H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamila A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl S.  |  Overall Experience 
Clasificación:
4.0

Staff friendly & courteous

Howard T.  |  Overall Experience 
Clasificación:
4.0

.

Matthew G.  |  First Impressions 
Clasificación:
5.0

Great service

carol B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakeshia C.  |  First Impressions 
Clasificación:
4.0

Manager at the Rancho Drive, Las Vegas location was very accommodating to my hard of hearing condition.

James H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

scott b.  |  Overall Experience 
Clasificación:
5.0

Tamara and Ashley were both very helpful, kind, and courteous. Everything was done with extreme efficiency. I have already recommended this Uhaul at Rancho and Jones in Las Vegas to 3 people in two days!!

Victoria S.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry R.  |  First Impressions 
Clasificación:
5.0

Great professional service

Howard T.  |  First Impressions 
Clasificación:
5.0

Gracias

William d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSANA S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYATTA S.  |  First Impressions 
Clasificación:
5.0

Great experience

NOEL RICHARD C.  |  First Impressions 
Clasificación:
4.0

Getting access to the building was not so clear..

Lisa Q.  |  Online Move In 
Clasificación:
5.0

The managerment Ashley/Kim were very helpfull & went above & beyond 2 help out There staff is very nice clean friendly as well as the storage unites r Thank You again Ashley/ Kim

Catherine S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Griselda m.  |  Overall Experience 
Clasificación:
5.0

The lady that helped me was fantastic. I came in 3 times within 24 hours and she always went above and beyond for me as her customer.

Crista D.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Toriano C.  |  Overall Experience 
Clasificación:
5.0

If you need the best for your moving and storage needs contact Uhaul.

Dominic Y.  |  Overall Experience 
Clasificación:
5.0

Love it

jennifer h.  |  First Impressions 
Clasificación:
5.0

Luckily, the Owner was working at the register when I went there; *and* , they wear name tags there! They're my best new customer experience self-storing so far. -Mike

MICHAEL W.  |  First Impressions 
Clasificación:
5.0

I have used this storage for a couple of years and the only thing I could complain about is the pricing. Every year there was an increase to the facility. Other than that everything was great! Very clean and well kept. Never saw so much as one spider in the climate controlled area. If I used another facility it would be because it was cost affective to my lifestyle otherwise I would definitely stick with U-Haul.

Christina V.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Fredric K.  |  First Impressions 
Clasificación:
5.0

Staff were pleasant and helpful in explaining how to access storage facility during and after hours.

Elma B.  |  Online Move In 
Clasificación:
5.0

The staff here is excellent always friendly and efficient. I appreciate this facility knowing everything is always safe. Each and every employee I've ever come in contact has been great, they all deserve raises this team is an asset to the U-haul company. Gracias.

Jeremy T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bethany C.  |  Overall Experience 
Clasificación:
4.0

Management and employees awesome

Glenda S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet C.  |  Overall Experience 
Clasificación:
5.0

Excellent service from the moment we checked in. Very friendly helpful staff. Couldn't have been easier. Quick and easy. Thank you, to the Las Vegas staff

Brian J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gautham Reddy B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT E N.  |  Overall Experience 
Clasificación:
5.0

U Haul has always been good to us. Cross Country or around the corner. We have used u haul for over 40 yrs. We have stored our things for yrs at u haul. Great place for storage or moving. Gracias

Carol D.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

YVONNE L.  |  First Impressions 
Clasificación:
5.0

GREAT

kathryn m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

John R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEFANIE S.  |  Overall Experience 
Clasificación:
4.0

Your price are a little higher than other places. And the price got raised right before the holidays.

Thomas G.  |  Overall Experience 
Clasificación:
5.0

Very friendly good customer service Would recommend to my friends and everyone

RON B.  |  First Impressions 
Clasificación:
4.0

Overall experience was great. Upon move out had to dispose of several bedding items as they were contaminated with mouse droppings.

meg s.  |  Overall Experience 
Clasificación:
5.0

This was my second time moving out of a different state, this location made it easy to check in, return my truck and keep my things safely secured the entire year. I'm glad I chose U-Haul to store my personal belongings, thank you!

Michelle E.  |  Overall Experience 
Clasificación:
1.0

Extremely bad security in extremely bad security practices security cameras are constantly broke and Eunice constantly being broken into do you to the fact that the units are not secure externally or internally 2 feet clearance between the wall in the ceiling in those units and people climb over them and steal and even if the alarm goes off nobody pays any attention

VERNON H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

felicia b.  |  First Impressions 
Clasificación:
5.0

Staff was friendly and helpful very good customer service!

Karen B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

Gracias

Carol L.  |  Overall Experience 
Clasificación:
5.0

Needs better control on who can access the storage area while peoplearekeeping the doors open by not using their cards

RONNIE E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

EDWARD e.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

GEORGE W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Cameron E.  |  Overall Experience 
Clasificación:
5.0

Amazing environment like a family owned business taking care of all customers on a first name basis.

Cristian B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMIE LEE D.  |  First Impressions 
Clasificación:
5.0

The staff was extremely helpful, friendly and very quick service. I'll be back.

ANNALEE LEHUANAN G.  |  First Impressions 
Clasificación:
1.0

Never asked for our things to be in storage, our things were stolen and held for money. Thanks for throwing all our things and important documents away.

Rudy A.  |  Overall Experience 
Clasificación:
2.0

I was super excited when I moved to this location cause the manager was super nice & gave me after hours because I have a business.. I'm probably on my 5th month here & every month I've been locked out of my unit due to non payment even though every single month I set up automatic payment so I don't have this issue and every month they don't know why the card on file isn't being ran.. also the after hours were taken away until "further notice" because someone was going around vandalizing the units after hours so now it's been taken away from everyone including me which was the whole reason I even put my stuff here. Super upset I don't like the fact that there's no answer as to when I will get my after hour access back because that's when a lot of my business gets taken care of I make packages up all throughout the day / night & I need to be able to access my stuff. Not to mention it would be nice to not be locked out of my unit at the beginning of every month for mon payment when I have automatic payment set up... seemed great the day I moved my stuff in but since then I have not been satisfied.. it's been more of a headache. I will say though it's an extremely clean location!

Brianna G.  |  First Impressions 
Clasificación:
5.0

I was involved in a major accident with one of the rentals after driving 800 miles and getting to my destination they helped me with the towing and storage within hours everything is complete they were so awesome

JEFFREY MALCOLM R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamyka G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Crista G.  |  Overall Experience 
Clasificación:
5.0

Everyone there was friendly

clarence g.  |  First Impressions 
Clasificación:
2.0

I am disappointed that the storage access hours are the same as office hours. The main reason I chose uhaul over other storage companies is the "24 hours access" and no where did it ever say that hours were limited right now. In every email I received about the storage unit it says 24 hours. I did not find out hours are shorter until I visited my unit and was told by an employee.

Heaven S.  |  Online Move In 
Clasificación:
5.0

Good experience

MICHAEL EDWARD C.  |  Overall Experience 
Clasificación:
5.0

Kimberly,was outstanding.

MARZETTA S.  |  First Impressions 
Clasificación:
5.0

Like many people l have gone to Uhaul.com for all of my families moving needs. This locations staff & facility was exceptional in customer service, friendliness & cleanliness. Best experience everah! Moving falls as the 2nd most stressful experience in the average adult life, aside devorice. This locations staff did much-loved care & customer concern not to add any additional weight to an already stressful experience. Thx Rancho/Jones Uhaul. Ur the best! dcm

Darcy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail F.  |  Overall Experience 
Clasificación:
5.0

Pickup and customer Service in Irving, TX was absolutely fantastic!…thanks Jason and team…awesome!

Hyuen Trang N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ALISHA W.  |  Overall Experience 
Clasificación:
3.0

The original employees where always helpful, polite, and respectful. The ones that work there now are some of the worst…

KYLE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES P.  |  Overall Experience 
Clasificación:
5.0

Ashley is the best!

steven z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR ARTURO J.  |  Overall Experience 
Clasificación:
4.0

Bueno

Michael D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MERCEDES A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

alex w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Otis E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

james M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S.  |  Overall Experience 
Clasificación:
5.0

I was especially impressed with the good customer service of your personnel

Marcus T.  |  Overall Experience 
Clasificación:
5.0

Good staff, always friendly and helpful.

GUADALUPE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Cameron E.  |  First Impressions 
Clasificación:
5.0

The office staff was very friendly and always helpful. Always smiling. Very professional

PAMELA W.  |  Overall Experience 
Clasificación:
4.0

I had great friendly service, and would definitely use this facility again.

michele h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia M.  |  Overall Experience