The customer service is outstanding at this u-haul. I was returning a truck that I had rented that day after hours and the online check in was not connecting. Even though those employees were done with their shift and leaving they both stopped to ask if I needed help and helped me. It was a male manager named Mohammad? (I think, sorry if I got the name wrong) who helped first and a female unsure if name but heard her speaking spanish earlier in the store helped me second. Both went above and beyond to make sure I was helped and naturally, you could tell they wanted to help because they cared, the action was not forced nor fake. They came up to me to help and make sure I was taken care of when in essence it was no longer their job. I appreciate both of them. As a Chief Nursing Officer of 167 employees, I wish all my employees had the same courtesy, professionalism and empathy that both these u-haul employees naturally had. Thank you so much for a stellar experience!!!!
Alquiler de camión de mudanzas en Las Vegas, NV en U-Haul Moving & Storage at N Rancho Dr
¿Te mudas de o a Las Vegas, NV 89130? Obtén cotizaciones de tarifas de alquiler de camión GRATIS en U-Haul Moving & Storage at N Rancho Dr. Los camiones de alquiler de
Obtén cotizaciones GRATIS de camión, pickup y van de carga para mudanzas en U-Haul Moving & Storage at N Rancho Dr
Pickups Trabajos pequeños
Vans de carga Trabajos pequeños
Camión de 10 ft De estudio a
dpto. de 1 hab.
Camión de 15 ft Casa de 1 hab.
a dpto. de 2 hab.
Camión de 17 ft Casa de hasta 2 hab.
Camión de 20 ft Casa de 2 hab.
a dpto. de 3 hab.
Camión de 26 ft Casa de 3 hab.
a casa de 4 hab.
Solo tienes que hacer clic en cada uno de los camiones de mudanza que aparecen arriba para ver las especificaciones individuales del camión, entre las que se incluyen: características de seguridad, capacidad para remolcar, ahorro de combustible y, por supuesto, el tamaño disponible de espacio por camión. Cada camión de alquiler tiene precio individual para ayudarte a ahorrar dinero, tiempo y energía en tu mudanza hacia o desde Las Vegas, NV.
Alquileres de vans de carga y pickup en Las Vegas, NV
Los alquileres de van de carga y pickup U-Haul en Las Vegas, NV son ideales para proyectos de mejoramiento del hogar, entregas y otras cargas pequeñas. Alquila vans de carga o pickups para ahorrar dinero en mudanzas o entregas locales. Los alquileres de vans de carga y pickup son populares entre los negocios locales, estudiantes universitarios y mudanzas pequeñas de casas en Las Vegas, NV 89130. Nuestras vans de mudanza para alquilar incluyen aire acondicionado, rieles con protección para resguardar tus pertenencias, y vienen equipadas con un enganche para transportar un remolque de alquiler.
- Rieles de protección en el interior de las vans de carga
- Transmisión automática
- Aire acondicionado
- Suspensión para viaje apacible
- V-8 con ahorro de combustible
- SRS/bolsas de aire
Comentarios de clientes
Power steering was going out in unit that I rented... when I attempted to do a uturn it failed
HORRIBLE SERVICE!!First off my reservation to pick up one little 17' truck was at 9:30am I did not walk out of the door until (42mins later) in addition to that I literally Had to go find someone to pull out my truck. 3rd this is actually the second time I waited in uhaul 30 min plus just for one reserved truck that I then arrived early and just to stand for half an hour with no sense of urgency from employees that I've seen management included i brought this up and the guy told me we are trying....
The wait in line is always long. I have also heard supervisors speaking bad about employees in the store. This whole experience was a disaster as we had rented a truck and appliance dolly from another location. It was a pickup without a person. Went through the verification process and no one ever called us back. U-Haul.com ended up voiding that contract because there was no appliance dolly in the truck and sending us to this store.
Truck was turned in the night before, yet had not yet been cleaned. The windshield was dirty. The cab interior was filthy. We had to wipe it down with disinfecting wipes, and they became black! We thought this should have been done by U-Haul--given COVID-19 and all...
Second location as the first location (leggett rd, Las Vegas) was not licensed for tow dolly and was managed by a disgruntled old man who eventually help give me information to the closest location. (no drop off location was listed of receipt) Second location!!! Everyone seemed to be on point with flow and direction. Staff even help unhook the dolly for my wife. Equal amount of staff for business (10-15 customers) Bottom line: quick and painless which after the first failed attempt to drop off left me with a smile on my face.
Everything was great. Your staff was very courteous.
Check in takes way to long every time
We did an after hours check in. We were told if we had any problems to call the toll free number. We couldn't get logged in to return the truck and sat on hold with that number for over half an hour. We had to call someone to help download it and BARELY made it by the time before we would have been charged for another day. Not being able to reach customer service was very disappointing!
I would recommend Extra Space Storage instead of Uhaul for storage needs in Vegas area. The one on Rancho is not welcoming. Within 1 minute the woman discouraged me from renting. She asked how she could help. I advised her "I have a reservation for a 10x10 storage. I am dropping off a truck and car dolly and doing the one month of free storage" She then advised me "I will see if I have one??? I then called Extra Space Storage and explained that my reservation at Uhaul did not guarantee me a storage locker. The rep at Extra Space storage advised me she did not have one at her location, but offer me two alternative location that did have available storage for me. I would advise my friends and family unless absolutely necessary to not utilize Uhaul for their storage needs.
The female asked how she could help me. I said " Yes, I have a reservation for a 10x10 storage locker/climate controlled" Her reply "I will see if I have one???" I am like "Are you kidding me, I just drove 24 hours for you to tell me you don't have one" She is like "Can I help you with anything else???? I then proceeded to call Extra space storage and the rep went above and beyond to find me a storage. The Uhaul rep while hearing me call at her counter was unbothered that I was calling a competitor. I was just another day for her????
The truck drove beautifully.
I wouldn't recommend anyone to come here to this location on Craig/Jones.Mohammed did not have a face mask on which is required per the Governor we are in a pandemic and you are a manager he did not put it on until 15 minutes later check the tape this was Sunday.October.11 at 9 a.m.he had on sunglasses inside of the building are you kidding me how unprofessional.Then he did not instruct me on where to get the truck from he just said go out there smh.Then I proceeded to ask one of the guys outside which that was a mistake because clearly he woke up on the wrong side of the bed his name was Glen total asshole he wouldn't help when I asked him why is it so unorganized here his response was that's U-haul smh all of them need to be fired and replaced by people who need and want a job because clearly they don't.
Very friendly and courteous people who work there, not to mention the convenience of their locations. Wouldn't wanna go anywhere else.
Honor the reservation!! I was informed 5pm the day before that the truck reserved a week ago and my preferred location were unavailable. First solution was to pick up in Pahrump, 1.5hrs away!! Second option was a smaller truck, from 20ft to 15ft. And the final insult, having to pick that truck up from one location 25min away and then go to another location 10min away to get trailer. The additional stress was not appreciated 1 day before a move interstate. Will not use u-haul again.
Attend to customers immediately, 3 employees were chatting for 2 minutes before acknowledging me standing in front of them waiting to be served.
Paid for dolly - they said it was in truck- got to house & no dolly in truck
Be nice if uhaul would have what i wanted. brought van back early do to hard to load and unload items wanted cargo truck got van was not able to move all items to much lifting. returned in 8 hours still charged full price my bad.
Good customer service.
Truck was clean on inside not outside. It gets about 6 miles to the gallon not 10. I wanted after hours pickup but the GPS didn't recognize where I was and then the barcode would not scan. I had to wait outside for 1.5 hours. This had nothing to do with my phone .i would have rated poor but it is not the staffs fault and they were great
Website lnfo need to sync to local site timely. There is redundant work.
Keg and Bottle is a excellent location. If we weren't moving I would of had a bottle. Cool liquor store.( It cost me another 100 after my wife finally found her favorite Vodka... 2 bottles and other things.... 10 out of 10..
Great people at desk and out on the yard!