Amazing Customer Service!! I am a Guest Services Hospitality Administrator, in Waikiki for over 30 years. Mahalo & Happy Thanksgiving to Mr Rodney Doronio & Staff at Kilihau Facility!
ROXANNE M | First ImpressionsSelf Storage Units in Honolulu, HI, 96819
U-Haul Moving & Storage en Honolulu
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- 4.5 es la calificación promedio de clientes
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Perfect service
kamakanamaikeaaua m | Overall ExperienceRodney and the team were always super helpful and professional. I thought the large drive in bay door was great and used it multiple times for loading and unloading. Would definitely recommend this storage facility to friends and coworkers.
BRANDON J | Overall ExperienceExceptional customer service, never a problem always a pleasure. Thank U-Haul for helping Me-Haul and store all my stuff.
Gabriel A | Overall ExperienceCheck in and out process was smooth and easy. Staff was helpful, polite, and informative. The dashing young gentleman at the counter was a pleasure to work with. He was charming and handsome, not to mention good looking. Gershom I believe was his name. The rest of the staff was chill too I guess. That Gershom fella was somn else! Would rent again.
gershom l | Overall ExperienceThe process was very easy and my move in was quick and efficient!
Stephen M | Online Move InThe manager would say what was convenient for him not by company rules, policy. When confronted back to what he had mentioned he would deny what was said or mentioned it was a misunderstanding. The maintenance kept the place clean, it was the workers that could do their part in cleaning. This is called Team work.
Pamela B | Overall ExperienceI rented a unit for 20 years from U-Haul for my business. Having pallets and boxes delivered always knowing the items were safe and secure. Rodney was always available via text or call if I had any questions. The U-Haul team was very helpful and friendly. Asking about my kids and grandchildren it was a pleasure doing business with them.
OHANA A | Overall ExperienceThank you for offering all the services and at an affordable rate.
ISAAC M | Online Move InDanton was very helpful and patient..
Harvey N | First ImpressionsRodney was great. They’re very good ppl and took very good care of me. Thanks for everything Rodney!
Khae S | Overall ExperienceThank you for providing a secure place for personal belongings.
trinni l | Overall ExperienceRodney is the greatest!
Everett B | First ImpressionsEveryone that worked there was amazing. I wouldn't use this location again though. My friend pays less money in Kapolei and has a super nice storage unit with his own light in it. If I had a light in mine then it would've made a huge difference. There was light in the hallways but no light in the storage unit so I could never see any of my things. I literally had to use the flashlight on my phone. Very inconvenient when moving things. This reason alone I would not rent here again. What I didn't like and I could get over is also the ease of access. Having to swipe the card twice is a hassle and the system wouldn't recognize it half of the time so you'd have to repeat. You also had to swipe in two different machine. My friends storage place allows you access by you entering a pin you create. So much easier.
Catherine G | Overall ExperienceHours are not user friendly. Staff are mean
sergey r | Overall ExperienceA great experience. The staff are all very professional and friendly.
paula h | Overall ExperienceAs always Rodney exceeded my expectations. All the staff are terrific. Can't say enough good things about them.
paula h | First Impressions