Overall we had a good experience but there was sand and water leaking from upstairs and it damaged a handful of our items. We discussed this to the receptionist but nothing was done about it.
Rayna A | Overall ExperienceSelf Storage Units in Honolulu, HI, 96814
U-Haul Moving & Storage en Kakaako
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U-Haul Moving & Storage of Iwilei
720 Iwilei Rd, Honolulu, HI 96817 View Available Units1.9 miles from this location -
U-Haul Moving & Storage of Honolulu
2722 Kilihau St, Honolulu, HI 96819 View Available Units4.1 miles from this location -
U-Haul Moving & Storage of Maui-Kahului
424 Dairy Rd, Kahului, HI 96732 View Available Units94.5 miles from this location
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- 4.5 es la calificación promedio de clientes
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Mrs. Moss is an amazing manager in that she anticipates your needs.
Roy R | Overall ExperienceI had a great experience with the service at your warehouse. I especially appreciated the ability to access my storage unit outside regular hours. There were times when I needed to stay late for various reasons, but I was always able to access my unit without any issues. Thank you for your excellent work! I highly recommend your warehouse to anyone in need of reliable storage services.
MAKSIM Z | Overall ExperienceGreat experience. Professional, reliable. The only issue that is difficult to remedy is the lack of parking.
ROY P | Overall ExperienceThe facility is fine, and the office staff is very friendly and helpful. However, the frequent rate increases made the overall experience quite unpleasant. We left this storage facility because it became too expensive to continue keeping our things there.
Zakiya D | Overall ExperienceI'd like to give a commendation to Lorraine. Her customer service stood out to me as one of the best experiences I've had with any company representative. She is very kind, patient, resourceful, and has so much aloha. I previously used the self-check in to rent a a moving truck, but she made the whole process faster and easier. As I had larger furniture to be stored, she took the time to show me different storage units to make sure I would have enough clearance to move the items in from the hallway. She also removed additional moving items I had accidentally reserved, and was quick to manually enter my card info when the Point of Sale system had trouble reading my card. Lorraine made the whole experience seamless - her quality of service made U-Haul at Kamake'e Street my go-to location. Have a great week ahead.
JULIAN L | First ImpressionsI was very content with storing at this haul location.. I moved my storage items to a less convenient but less expensive storage location.
george C | Overall ExperienceGreat experience
Aaron T | Overall ExperienceThe staff are always so friendly and helpful. Every interaction with them is a pleasure.
Rory L | Overall ExperienceIpolani & Lorraine were so helpful through my years there. They truly are an asset to your company!
ODETTE C | Overall ExperienceThe staff at U-Haul Kakaako are superb! Always friendly, helpful, and professional. I will most recently select this location in the future.
Mary W | Overall ExperienceIpolani Moss and her team of associates always provide excellent customer service. When I go to access my storage unit, the Kakaako site is always clean and easily accessible. Ipo and her team are always ready to help if I need new storage options or possible U-Haul vehicle rentals. I hope that Ipo and her team will receive recognition for their continued excellent customer service and consideration for promotions for advancement or a bonus to their credit will be awarded! Thank you!!!! Dean S.
Dean S | Overall ExperienceParking unavailable at times due to high customer activity. But over all o.k.
Milton S | Overall ExperienceEnjoyable & productive experience.
Virginia O | First ImpressionsI would definitely recommend this facility for storage overall. We used it for HPU students for the past 2 years. The staff were exceptionally kind & very helpful. They were also very accommodating with any concerns and able to reach out & address them since we live on the east coast on the mainland. Thanks Ipo to you & your staff from Marva & Aniya!!
Marva W | Overall ExperienceEmployees there were so helpful and so friendly I really appreciate everything they did for us!!
ANGELICA B | Overall ExperienceI like it
Desiree J | First ImpressionsWhat a great group of people, especially Iolani the manager. Thank you for all your help.
jennifer j | Overall Experience