Have had a storage unit for over 8 years for over 6 months you have to call 30 to 40 times to try to pay your bill and I would be most happy to give you copies of my phone bill then you have the balls to charge a late fee if not payed on time if you don't answer there it go to main office that a Bigger joke after your on hold on any emotion you try even the brake down line 35 to 40 min of waiting on hold it hangs up I don't pay any of my 30 other bills on line but I was forced to 2 times with you to avoid late fees I even tex the Manger over 2 weeks ago about this no response but she has time after you don't answer your phones for day to send a email your bill is do.i took my stuff and found a new place to store it .Peter L Pappas 352-613-5346
PETER P. | Overall ExperienceSelf Storage Units in Eustis, FL, 32726
U-Haul Moving & Storage of Eustis
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Great storage, great uhaul rentals and great staff. Facilities were clean and secured. Will definitely recommend this location
Joel M. | Overall Experiencethe staff always helped when i needed it
Leo T. | Overall ExperienceThe young blonde girl who checked me in was GREATLY
Kelly P. | First ImpressionsHello I Gave A Bad Reviews Because To Off My Flat Screen Televisions Are Damaged On The Internal Board on The Inside Due To Extreme Heat From Storage and Heat I need to File a Insurance Claim !
Nikeshia L. | Overall ExperiencePlease be advised your employee Jason went above and beyond helping me with transportation, storage, and a car hauler. My plans changed multiple times and he was extremely patient and worked with me every step of the way. He is a valuable employee.. THANK YOU JASON!
tiffeny b. | Overall ExperienceExcellent customer service!
Thomas O. | Overall ExperienceThey didn’t have the storage unit I reserved and online it said it did and I got charged more money for the storage and had to get the bigger one because they didn’t have the one I reservation.
Nikeshia L. | Online Move InMy wife died I was in the hospital with civic they sold my things I realize I was behind they wouldn’t let me pay over the phone I’m upset with management at Eustis uhaul
Rex C. | Overall ExperienceKassie went above & beyond with my truck rental and later with a storage rental. I was under duress with this move, trying to care for my son, who has Stage 4 Lung Cancer and the fact that I had 6 broken ribs due to a car accident. At one point she was actually there to help me get out of the truck! She is truly a great asset to U-Haul, I hope she is receiving the pay she deserves.
Carolyn M. | First ImpressionsThe staff member was friendly and helpful
Kimberly W. | First ImpressionsStaff was great! Tried their best to help. However , not being able to access facility easily while moving is was a hassle. The gate would not open with code or remote. Staff stated that outage occurred in system causing issue with many tenants. This has caused my move more time and inconvenience than necessary. Again i want to note that the staff went above and beyond to try to assist, but it was just wildly inconvenient when dealing with move and trying to access unit.
Mark A. | First ImpressionsAll of our stuff was infested with ants. A lot had to be thrown away. Waste of money
Kennedie F. | Overall Experience