Comentarios del cliente para U-Haul Moving & Storage of Eustis

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Eustis

Grado total:

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Travis P. en

Grado:

El cliente no dejó un comentario.

Sasha G. en

Grado:

El cliente no dejó un comentario.

Sherreill R. en

Grado:

El cliente no dejó un comentario.

Michael W. en

Grado:

El cliente no dejó un comentario.

Tammie A. en

Grado:

Borh the check in & return agents were not personable, both seemed unhappy with their jobs, didn't greet anyone, didn't seem to care about any of mine or other customers questions.

mazza m. en

Grado:

El cliente no dejó un comentario.

GARY A. en

Grado:

Older guy in the office was rude and condescending

lindell d. en

Grado:

The attendant was helpful and friendly.

lindell d. en

Grado:

No recommendations. Everything was fine.

Jason S. en

Grado:

El cliente no dejó un comentario.

George F. en

Grado:

El cliente no dejó un comentario.

ANDREW K. en

Grado:

I rented a small open trailer. It was clean and was even hooked up for me. What more could a sane person ask for? Very helpful and respectful of my time.

James A. en

Grado:

El cliente no dejó un comentario.

Ariel G. en

Grado:

El cliente no dejó un comentario.

BLAS R. en

Grado:

El cliente no dejó un comentario.

Jorge P. en

Grado:

None

MARK L. en

Grado:

Great place and employees very helpful

Jennifer L. en

Grado:

El cliente no dejó un comentario.

Deborah Z. en

Grado:

I was so thankful for the above and beyond needed assistance from DAMON! What a gentleman! Ihad been moving and helping my son move for weeks. The night I returned the van it was hot, late, and I was experiencing physical pain from an injury. DAMON has no idea the God-sent he was for me! Thank you! Deborah Zabel

Nick M. en

Grado:

No problems, truck drove nicely. All contacts were what I would want. Thanks!

Ronald N. en

Grado:

Can't think of anything. Everything was excellent.

Yadira C. en

Grado:

The team working was excellent

Alejandro J. en

Grado:

El cliente no dejó un comentario.

Donna Lynn H. en

Grado:

I was pleased with the overall experience. The staff were polite and helpful on site and on the phone. My only complaint was that I was unable to receive a refund for the early move out.

Joy R. en

Grado:

El cliente no dejó un comentario.

Lisa R. en

Grado:

El cliente no dejó un comentario.

SAMANTHA K. en

Grado:

El cliente no dejó un comentario.

Nelia P. en

Grado:

El cliente no dejó un comentario.

Todd D. en

Grado:

Excellent costumer service

Dustin B. en

Grado:

Jason White was great. Thank you. Nothing to note about improving the experience at this time.

SCOTT S. en

Grado:

El cliente no dejó un comentario.

Brandy M. en

Grado:

El cliente no dejó un comentario.

Sonya C. en

Grado:

El cliente no dejó un comentario.

Douglas S. en

Grado:

Staff was not helpful. They price gauge of fuel. I added fuel and was barely under the 3/4 mark and he claimed the the need of $16 dollars. Total rip off. You should give the truck with a full tank and require it returned w a full tank keep it simple. I swear you do that intentionally so people are under and you can rip them off. I will never use Uhaul again.

Elliott O. en

Grado:

El cliente no dejó un comentario.

Luis I. en

Grado:

El cliente no dejó un comentario.

William T. en

Grado:

Very professional and friendly. Thank you for a very positive experience.

Wesley W. en

Grado:

The general manager cares nothing for people with disabilities constantly blocks the disabled parking spot and blocks the wheel chair ramp with the golf cart. Was very rude when confronted about it. Has no respect for disabled people. Should not be a manager.

Fred L. en

Grado:

Quick, friendly and professional. Even made a recommendation that saved us a ton of money on mileage charges and still got the move done!

Lisa T. en

Grado:

El cliente no dejó un comentario.

Jayne S. en

Grado:

They absolutely do not care about the customer.

MARGRET J. en

Grado:

Damon was very nice and helpful! I had trouble stepping on door pad and sliding lock lever at the same time....I'm only 5'2"...hopefully that stretch will be easier for me. Thanks Damon!

Thomas M. en

Grado:

El cliente no dejó un comentario.

PAMELA T. en

Grado:

El cliente no dejó un comentario.

Andrew L. en

Grado:

I rented 3 different trucks this week. 26ft...10 ft.....van. Office staff excellent. Only the 26 ft ran terrible. The new van today was a pleasure

Pedro F. en

Grado:

El cliente no dejó un comentario.

Linda B. en

Grado:

El cliente no dejó un comentario.

Andrew L. en

Grado:

Nothing. Everything here is good

WILLIAM D. en

Grado:

think for being there when we needed u

Chris C. en

Grado:

El cliente no dejó un comentario.

Charley R. en

Grado:

El cliente no dejó un comentario.

Rick C. en

Grado:

Nothing

gary e. en

Grado:

Inform your customers what is required from you when rental truck is returned after business hours during the night. The return process is lengthy via internet in the dark when trying to read a small print contract. Also there was no line item for mileage information which is important.

Mike C. en

Grado:

Great job

Penny M. en

Grado:

El cliente no dejó un comentario.

Sue M. en

Grado:

very good guys

Howard G. en

Grado:

I was well satisfied.

rose e. en

Grado:

the staff us very rude ..asks questions about your rental that no other uhaul has ever asked me in the 20+years I have been using uhaul...the questions have nothing to do with the rental ..

Jim P. en

Grado:

El cliente no dejó un comentario.

Elizabeth V. en

Grado:

My original reservation was in The Villages, FL. The reservation was moved at the last minute to Eustis, FL which is about an hour away from the original reservation location. It caused a lot of issues on my side to pick up the trailer. I was not compensated in any form for the pick-up location switch. VERY disappointed with this situation and will look elsewhere before I rent from U-Haul again.

Marshall W. en

Grado:

Excellent return service. Very fast, very professional. Much appreciated.

Joyce m. en

Grado:

Great customer service.

MICHAEL D. en

Grado:

El cliente no dejó un comentario.

Jay K. en

Grado:

Happy with the facilities

patty p. en

Grado:

The truck was new and clean. The staff in Eustis FL was excellent being very helpful and knowledgeable. The auto carrier felt and drove very securely, easy to handle. Great equipment, I drove 1500 miles without a problem! Thank you!

Nicole G. en

Grado:

Lower rate per mile charge

Samantha D. en

Grado:

El cliente no dejó un comentario.

ANN W. en

Grado:

The interior windshield really needs to be washed. It’s difficult to see when the sun is shining and the windshield is dirty

rick h. en

Grado:

Nothing

Terri H. en

Grado:

Customer service at the UHaul store was exceptional!

Jeff K. en

Grado:

El cliente no dejó un comentario.

Heather C. en

Grado:

Easy online pick up and drop off.

Jess J. en

Grado:

El cliente no dejó un comentario.

Eric C. en

Grado:

El cliente no dejó un comentario.

TIFFANY N. en

Grado:

The staff was very highly helpful and friendly. I will definitely recommend this storage unit. I always come back to this storage place when I move.

Punnika w. en

Grado:

El cliente no dejó un comentario.

Tammy P. en

Grado:

Great customer service!!!

Robert B. en

Grado:

El cliente no dejó un comentario.

James V. en

Grado:

El cliente no dejó un comentario.

Willie Mae P. en

Grado:

Everything was great. Thank You!

Steven B. en

Grado:

Starting Mileage was not correct on this vehicle, but everyone was helpful in getting the note on the file so we did not have any problems at the drop-off. Thank you.

John b. en

Grado:

El cliente no dejó un comentario.

Laurie S. en

Grado:

GREAT CUSTOMER SERVICE!

John R. en

Grado:

El cliente no dejó un comentario.

Laurie S. en

Grado:

Great rental space and clean storage area!

GEORGE C. en

Grado:

El cliente no dejó un comentario.

sheila d. en

Grado:

The a/c in the truck did not work. The engine had a bad miss fire. The brakes were making loud noise. Really horrible fuel mileage. Had a hard time get up to 55 mph. Truck had a bad vibration.

Mari H. en

Grado:

After the truck was returned, I spoke with the person handling its return by phone. He was aggressive, rude and difficult when I asked a few basic questions regarding the additional charges. The questions were not meant to challenge as much as clarify.

Tim H. en

Grado:

Out side of trailer was extremely durty not good for advertisement it had green mold and crime on it.

Ryan B. en

Grado:

Personable person very helpful had no problems

Laurie S. en

Grado:

Very nice and clean facility

Alexandra M O. en

Grado:

great customer service

tammy m. en

Grado:

El cliente no dejó un comentario.

Tom C. en

Grado:

everything went exactly as planned.

Ray R. en

Grado:

it was good in and out good on return employees were very good

John G. en

Grado:

El cliente no dejó un comentario.

Lori R. en

Grado:

El cliente no dejó un comentario.

Edwina C. en

Grado:

El cliente no dejó un comentario.

richardson D. en

Grado:

The older-guy was very rude and unprofessional,didn't even explain much to me about the contract,ended up got me charge charge for Dolly because i was not told about it

Teresa T. en

Grado:

did not use the sliding door because it did not fit well. however, the rental process was easy, staff was helpful and friendly, and the price reasonable.

Randall F. en

Grado:

El cliente no dejó un comentario.

David S. en

Grado:

El cliente no dejó un comentario.

Edward R. en

Grado:

El cliente no dejó un comentario.

MIcheal K. en

Grado:

I have no complaints, everything went smoothly

Ricky m. en

Grado:

Ratchet for tie down on tow dolly would not work, my son returned it and someone had oiled ratchet to get to work then manager said it worked for him. Would do nothing for us. Manager needs customer relations training

Trefor P. en

Grado:

El cliente no dejó un comentario.

Joe m. en

Grado:

Treated well here, very courteous and helpful!

Tony M. en

Grado:

Used u haul in the past ... never had any issues . Thank you

Jacqueline A. en

Grado:

all was fine

Lisa S. en

Grado:

Love the service place and the people. Customer service was excellent!! Ty for your service and Have a bless and prosperous New Year!!

Steven M. en

Grado:

Customer service is great prices are high. I will probably find a cheaper unit in the near future.

Lisa S. en

Grado:

Except one thing That's not my address I don't live in Leesburg. That's my boyfriend address. Other than that you guys are great!!

Jannice P. en

Grado:

Great staff to work with.

Donna B. en

Grado:

Very helpful

christine h. en

Grado:

I decide to sale the furniture I want need the storage .Thanking you in advance.

Mark M. en

Grado:

Had a good experience with them, whenever I needed something done, they helped me

Deborah F. en

Grado:

Have always uses UHaul over the years. Will continue to do so when needed. Office staff were friendly & helpful.

Rose B. en

Grado:

Very friendly and knowledgeable staff.

brenda s. en

Grado:

Great! Thankyou for ur kindness an help.

ANDREW K. en

Grado:

Very accommodating. Staff was very cordial and helpful.

JANICE R. en

Grado:

Over the 3 year and 7 month period that I had various size units, there were a few glitches here and there, but overall everyone worked with me and I was very happy with the units and the staff.

tim w. en

Grado:

thanks just what i needed when i needed it

Joseph W. en

Grado:

Great service awesome employees they assisted with fixing a fuse in my vehicle from the trailer that blew it for the electrical issue. Made it possible to move to a smaller storage from large.

rohanah a. en

Grado:

Great service.

Mary G. en

Grado:

….

JOHN H. en

Grado:

Fast, knowledgeable and accommodating. Will do business with this location again. Thanks guys!

Cheryl S. en

Grado:

Good service was appreciated

Don L. en

Grado:

Good facility

TRAVIS W. en

Grado:

I have always had great service form the staff at this location. I would highly recommend this location.

Carol B. en

Grado:

Safe and convenient would definately use again

kevin s. en

Grado:

The staff at this uhaul are awesome!!

Paula H. en

Grado:

This was my 3rd time to use rmthis facility. As always it was a pleasant experience.

CHERYL A. en

Grado:

Everything was fine No problems

SAM R. en

Grado:

Nice facility

Jerry H. en

Grado:

Very pleased with the facility served my purpose, however I would suggest completely closed areas it could have been easy to access another persons storage area with a ladder