Customer did not leave a comment.
STEPHEN H. | Overall ExperienceSelf Storage Units in East New Market, MD, 21631
U-Haul Moving & Storage of East New Market
Services at this Location:
Features Available at this Facility :
Promotions:
There are no rooms available online at this time.
Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
-
U-Haul Moving & Storage of Trappe
3789 Ocean Gateway, Trappe, MD 21673 View Available UnitsLimited Units Available. Act Fast!
7.4 miles from this location -
U-Haul Moving & Storage of Easton
8627 Ocean Gateway, Easton, MD 21601 View Available UnitsLimited Units Available. Act Fast!
16.3 miles from this location -
U-Haul Moving & Storage of South Denton
24 Engerman Ave, Denton, MD 21629 View Available Units23.7 miles from this location -
Wash It Storage & Car Wash
1110 Parsons Rd, Salisbury, MD 21801 View Available Units24.6 miles from this location
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
Other U-Haul Services
Storage Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
All staff very helpful and cooperative in my rental experience.
lauretta m. | First ImpressionsFaculty always clean; storage unit well maintained, temperature and humidity as expected. Staff friendly and efficient.
RICHARD B. | Overall ExperienceVery efficient
Norman C. | First ImpressionsStaff members were friendly and helpful
David W. | Overall ExperiencePrice is a little high
andrew h. | Overall ExperienceSamantha the manager was so helpful and pleasant! We will definitely use them in the future!
Sarah H. | Overall ExperienceThe staff was very informative and upfront about their policy leaving no questions unanswered
David W. | First ImpressionsAlways there when I need them
DOROTHY J. | Overall ExperienceSamantha went above and beyond in a very professional manner. She is definitely an asset to your company. My entire experience was wonderful.
DEBORAH W. | First ImpressionsThe facility was poorly lit, trashy, very poorly maintained, almost never staffed or understaffed. When you did get waited on the staff was generally rude. Often the narrow driveway which only one car can get through was blocked by tractor trailers or forklifts. Storage units leaked when it rained and doors were extremely difficult to open when they opened at all. Staff got rude with me when I reported the leakage in my initial unit then wanted me to move all of my items at the drop of a hat so that they could repair the leak in the roof as if I didn’t have a job and other responsibilities. Then the unit they moved me into had a broken door that could only be raised halfway. Most recently Staff picked the lock on my unit when I was 14 days late on payment, opened it to view the contents then put the lock back on the wrong part of the hasp when they were done. I kept a wireless camera in the unit to record movements and Uhaul wants to deny that they did this when I have video of their unlawful entry. They didn’t unlock the unit in a timely manner when I get the rent caught up so they are trying to charge me for an additional month’s rent even though they made it impossible for me to move out. It’s also worth noting that they have a sham business set up in the back part of the facility to sell the contents of defaulted units on eBay and at local flea markets which is illegal as well. There are plenty of other self-storage facilities in the area - steer clear of Uhaul. This place is awful in every way.
Dawn M. | Overall Experience