I have had that same storage unit for 6 years. I did not appreciathen charge mextra fees. I moved in my new apt November and I made a payment arrangement and asked if I could pay by December 1st. Which I did. However, I was charged a late fee. Which I would like to be refunded to me. Then I was overcharge for the U-haul truck to move my things out of storage on Sunday December.3rd and not the4th and was charged $60 for 2 hours. I have been a loyal customer of U-haul storage. For 6 years. I am very disappointed in the customer service and management
Kim J. | Overall ExperienceSelf Storage Units in Trappe, MD, 21673
U-Haul Moving & Storage of Trappe
Services at this Location:
Features Available at this Facility :
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Available Units (All Sizes are Approximate)
Indoor Storage
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Small | 5' x 10' x 8'
1-2 Bedroom Home
Size Guide- Rate:
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$104.95
Per Month
- Interior
- 1st Floor
- Street Level
- Climate
- Rate:
- $104.95 Per Month
1 Unit Left!
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Large | 10' x 25' x 8'
4 Bedroom Home or larger
Size Guide- Rate:
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$284.95
Per Month
- Interior
- 2nd Floor
- Street Level
- Climate
- Rate:
- $284.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room!
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 5.0 Average Customer Rating
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A very delightful experience,everything eas just great staff was vry helpful
Norman C. | Overall ExperienceWe have had a unit at this facility for years. We decided to consolidate what we had at other storage locations to Grassonville. The facility is excellent and the people who manage it are great.
John D. | Overall ExperienceI used this facility for 9 years and it was always clean, easy to access, climate controlled, and pest free. Couldn't ask for more!
LARRY S. | Overall ExperienceSam is amazing to work with and helped us through our storage needs!
Jennifer M. | Overall ExperienceVery nice and courteous staff. Went far beyond to assist me.
Carolyn G. | First ImpressionsEverything was great except for the billing. I had set things up for autopay and for some reason I was still being charged late fees. I would receive late notifications and then charged for late fees. The manager was very nice and helpful and the storage units were very clean and well maintained and lighted. Thank you
Tim B. | Overall ExperienceNever saw and spoken to anyone that worked in the office
NoShima C. | Overall ExperienceI was very pleased with renting from u-haul. The only negative thing is the fees continued to increase. But very clean and I enjoyed my experience
Tashieka B. | Overall Experience