Satisfactory
rosemary o. | Overall ExperienceSelf Storage Units in Detroit, MI, 48228
U-Haul Moving & Storage en Southfield Frwy & Joy Rd
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4.7 millas desde esta ubicación
U-Haul Moving & Storage of Redford
12768 Inkster Rd
Redford, MI 48239Limited Units Available. Act Fast!
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6.1 millas desde esta ubicación
U-Haul at 8 Mile
19510 W 8 Mile Rd
Southfield, MI 48075Limited Units Available. Act Fast!
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6.1 millas desde esta ubicación
U-Haul Moving & Storage of NW Detroit
19990 Telegraph Rd
Detroit, MI 48219Limited Units Available. Act Fast!
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7.0 millas desde esta ubicación
U-Haul Moving & Storage at 7 Mile & Livernois
19797 Livernois
Detroit, MI 48221Limited Units Available.
Contenedores U-Box® para mudanza y almacenamiento
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- 3.0 es la calificación promedio de clientes
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The storage itself was great but I called for nearly a month and couldn't get a hold of anyone. I moved out of my storage on the 8th of April. I called on the 9th of April and no one ever answered the phone. I called the corporate number and spoke to someone. She also tried to get in contact with them but wasn't successful. She left notes on my account that I moved out of the storage units on the 8th but they were still trying to charge my card for the units. I called 4 more time and still the same thing happened. The fifth time I called I talk to someone who said she seen the note that were on my accounts that said I moved out of the units but she couldn't close the accounts until the manager did a walk through. She took my payments off auto pay that day.
Alisha A. | Overall ExperienceI move out of my unit on 04/08/23 and I tried on multiple occasions to notify them that I had moved out. I called the customer service number and they said that they put a note on my account that I moved out of the storage and had been trying to contact the actual store with no luck. Yet I was still being charged.
Alisha A. | Overall ExperienceGreat job
RONALD W. | Overall ExperienceHorrible staff disgusting attitude horrid dealings 10 outta 10 don’t recommend I will also be defecting anybody from YALL facility paying more money elsewhere will atleast weave out all the crackhead dope fein niggas at your spot I dealt with rapist that have more sense then u people!
jordan l. | Overall ExperienceEverything was good but y'all need exterminator because when I went in there it was two dead roaches on my mattress and I don't have any roaches prefer that everything else was good and clean you just need to exterminate
Tonya D. | Overall ExperienceThere was a young man who was Rude and talked to me as if I was a disobedient child., I Did Not appreciate such Crap. I remained Adult / Mature about it while putting him in his place.
tina h. | Overall ExperienceSomeone entered my space and removed one of my tents that I use for my events. That cover was placed over one of my display stands; no tent ‼️I had not been in my storage bin since Covid 19. I also noticed that my other larger tent, the cover had been removed and was laying over my chair. I would have never left the cover off my tents. Especially the larger one, because the cover has rolls on it and that's the way I brought it in and took them out. I went to the office twice and I have called the manager. Waiting for a response‼️ Mr. Bailey Location: Joy Rd. &Southfield, Det. Oh by the way my storage #0608. Thank u Mrs. Carol E. Puryear
carol p. | Overall ExperienceService was time consuming even with me making arrangements by phone. There is some mis-communication in there, I was standing at the fron desk for at least 45 - 60 mins.
tina h. | First ImpressionsN/A
donnell c. | First ImpressionsI was having issues with the swipe card entry, and later found out that the swipe cards don't work which is something that should have been taken care of up front. Instead I had to keep going to the manager to gain access to storage unit, which was overwhelming to say the least. I Can you imagine moving in a surgical boot on your foot. Very frustrating.
Rosalind T. | First ImpressionsCustomer Service is horrible, need new staff!
Hashim A. | Overall Experience