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isiah p. | Overall ExperienceSelf Storage Units in Southfield, MI, 48075
U-Haul at 8 Mile
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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U-Haul Moving & Storage of NW Detroit
19990 Telegraph Rd, Detroit, MI 48219 View Available Units2.3 miles from this location -
Safe Keeping Storage LLC
26400 8 Mile Rd, Southfield, MI 48033 View Available Units
(U-Haul Neighborhood Dealer)3.5 miles from this location -
U-Haul Moving & Storage at 7 Mile & Livernois
19797 Livernois, Detroit, MI 48221 View Available Units4.8 miles from this location -
Livonia Budget Storage
29150 W 7 Mile Rd, Livonia, MI 48152 View Available Units
(U-Haul Neighborhood Dealer)5.2 miles from this location
Other U-Haul Services
Storage Customer Reviews
- 3.5 Average Customer Rating
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I really appreciate the team here at the 8 mile location. They were really helpful by providing solutions and reassuring me.
Shde G. | Overall ExperienceI could find the unit and when I found the office I found out the unit was too small I had to find other one and was late turning in my truck so I got charged for other day still waiting on my refund
Tashawna R. | Overall ExperienceThe staff Lashaun has the worst customer service I have ever experienced. She looks down on customers and several times she has spoken to me horribly as well I have witnessed her on multiple occasions do the same to other customers. Almost every time I have been in there she is getting into with a customer. She had her son working there and was talking to him in front of customers so bad he walked out. I reported this to management as well as corporate multiple times and nothing has been done. I was forced to deal with her and pay my money as a customer to be treated like crap. She is allowed to have an "emotional support dog " in the lobby whom runs up on you. There is zero professionalism and she acts like you are bothering her with any questions. My storage unit was broken into and it was infested with mice! They were literally running out mid day while I was moving my belongings out. I will NEVER step foot in this place again and will be posting this same review on every platform I can.
Kristian W. | Overall ExperienceI am writing to express my disappointment and frustration with the poor service I received during my recent interaction with your company. Although the representative I dealt with was courteous and helpful, the overall experience left much to be desired. I had made a one-way reservation for a truck rental across town, expecting a hassle-free process. However, upon my arrival at the designated pickup location, I was informed that the truck was not available. This unexpected inconvenience resulted in a significant delay and wasted time on my part. After waiting around for a reasonable period, the company offered an alternative solution by booking another reservation for me at a storage facility located more than 20 miles away. The reason given for this change was to qualify for a special rate. This decision not only inconvenienced me further but also added unnecessary mileage and fuel expenses to my already tight budget. As a first-time customer, this experience has left a negative impression on me about your company's ability to fulfill its commitments. Furthermore, the additional costs incurred due to the delay in reaching my destination at the specified time further contributed to my dissatisfaction. I believe that as a customer, it is essential to receive reliable and efficient service. Unfortunately, this was not the case in my interaction with your company. I expected a seamless and stress-free experience, and instead, I encountered various challenges that have impacted my overall perception of your organization. In light of the circumstances, I kindly request that you address my concerns and provide a suitable resolution to rectify the inconvenience caused. This may include compensating for the additional expenses incurred, offering a discount or voucher for a future reservation, or any other appropriate action you deem necessary. I sincerely hope that you will take my feedback into consideration and take the necessary steps to enhance your service quality. I believe in constructive criticism, and I genuinely hope that by sharing my experience, improvements can be made to prevent other customers from facing similar issues in the future. Thank you for your attention to this matter. I anticipate a prompt and satisfactory resolution to my complaint. Please feel free to contact me at the provided contact information should you require any further details.
Courtney C. | First ImpressionsUhaul should push out 24 hour access to customers units.
dshonda a. | Overall ExperienceI would recommend uhaul on west 8mile had my stuff in storage for a while excellent service 👍 👌
RANDY f. | Overall ExperienceI would give a five star but the gate was broken. I know that’s not the employees fault though. They were very kind all of them. Very helpful too!
Shardae S. | Overall ExperienceThe lady that was in shift was rude and not very helpful. She was rude the first time I came I thought she was having a bad day. Same attitude a few weeks later.
Keith G. | First Impressions