Customer Reviews for U-Haul at 8 Mile

1,234 comentarios

19510 W 8 Mile Rd   Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)

(248) 208-8519

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(248) 208-8519

19510 W 8 Mile Rd
Southfield, MI 48075
(Between Southfield Freeway and Evergreen Road)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 3:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Site Manager was very friendly and accommodating. A minor hiccup along the way but problem was solved effortlessly. Thanks so much you made my day.

ruby M. 
Clasificación:
5.0

Very professional and well kept atmosphere

Sheronda H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ben M. 
Clasificación:
3.0

They put down that I had 2 or 3 more gallons than were actually in the tank when I left. I took a picture of it but when I returned the lady checking me back in was very dismissive & told me I should have come back in the store to tell them. I was in a hurry and thought that it was so close to the actual miles that they would not charge me.

Cordell G. 
Clasificación:
5.0

The young lady at the front desk was very very helpful.

Dionte A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Terrell H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shoneita H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marc R. 
Clasificación:
5.0

Customers should receive all information regarding pick up and possible penalties for not being on time for pick up. Advise customer ahead of time regarding all forms of payment. Customers should receive identical information from all employees.

Camella T. 
Clasificación:
5.0

Excellent customer service

Yolanda S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Whitney Y.  |  First Impressions 
Clasificación:
5.0

They all were so kind and helpful..I truly feel as though all facilities should have employees such as that...PROFESSIONAL!

Temeka C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew G. 
Clasificación:
2.0

The older elderly guy working there, seem to not know what he's doing. Made me late picking up my reserved truck.

Dimitri C. 
Clasificación:
3.0

The gas tank didn’t work.

AMARI DOMINIQUE F.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Takesha B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Aytia D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

margarith s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
5.0

Great set of people working. Knowledgeable and well versed. I will rent again. Thanks

SHAWN RAYEALE L. 
Clasificación:
5.0

Perfect friendly and great service

randy k.  |  Overall Experience 
Clasificación:
4.0

The employee who processed my rental was not very customer friendly. She was boarder lined rude and was not extremely helpful. Upon returning the equipment, she was somewhat better but still not customer friendly!

Joan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyrone G.  |  First Impressions 
Clasificación:
5.0

Thankyou U-Haul, Especially the staff i give you 10 stars

CIERRA C.  |  Overall Experience 
Clasificación:
5.0

They made me feel like family. I haven't been treated well like this at a storage facility in a very long time. I appreciate the entire staff. Sad to go!

Mercedes W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NAKEMA RAYSHAUN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B.  |  First Impressions 
Clasificación:
5.0

Ashley Carson is great! Very professional, helpful and pleasant! I will return if I ever need to again

TANYA LECHOYNE F.  |  Overall Experience 
Clasificación:
5.0

The Staff is top-notch. Ashley helped and guided me from the moment I arrived until I signed the contract. Her assistance was professional, concise and extremely knowledgeable. On my departure I was assisted by Latosha (I believe that was her name). She walked me through the proper way to exit the facility and help me with tools to use to clean up some broken glass from a table I dropped. Thank you to the entire staff.

Robert S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gideon m.  |  First Impressions 
Clasificación:
5.0

Michelle was excellent. She was very professional and I was well informed about everything. She made my move-in experience exceptional. Gracias.

Tammy W.  |  First Impressions 
Clasificación:
4.0

The rep was professional and prompt. Moving is stressful enough but her service was hassle-free. The van was clean as well.

Amina W. 
Clasificación:
5.0

Everyone is so kind and helpful, service was quick as well.

Brienna H.  |  Overall Experience 
Clasificación:
4.0

Need more parking space for customers to park so that they can walk into the office.

Walter J. 
Clasificación:
5.0

El cliente no dejó un comentario.

vershonn C. 
Clasificación:
2.0

Yeah they charge me for moving pad they said it's missing but I don't know if it was in there or. I didn't check before I leave

Amadou D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alima N.  |  First Impressions 
Clasificación:
5.0

Everything was great. Friendly staff and well verse on uhaul product.

Joyce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELLICIA D. 
Clasificación:
5.0

Nothing. Ashley was really nice & helpful

Ashley M. 
Clasificación:
5.0

Never any issues or complaints about the facility or staff. I just wish the prices were more affordable or specials were offered for patrons. Example reduced price during Customer Appreciation month or special discounts after "X" amount of on time payments.

Sharon J.  |  Overall Experience 
Clasificación:
5.0

Excellent service

April S. 
Clasificación:
1.0

I was charged $40 for the gas tank being below the 1/4 line, even though it was below the 1/4 line when I took the truck off the lot. The gas tank was refilled to the level it was at when the truck was turned over to me. Don't give a customer a truck with less than 1/4 tank of gas and then charge them $40 for returning the truck with less than a 1/4 tank of gas.

Arianie M. 
Clasificación:
2.0

I asked for an extension because I was at the hospital but they wouldn't allow it. I had to change all of my plans, then return the Uhaul without being able to complete my job.

Donald A. 
Clasificación:
1.0

Reps working the counter were extremely unpleasant and, frankly, rude! I selected self-checkout when reserving. This location doesn't accommodate self-checkout. One of the pre-approval pictures shared by Uhaul seemed intentionally dark. It was of the driver's side which has swipe damage towards the top of the truck bed.

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA M. 
Clasificación:
4.0

Some of the staff could be more courteous

GEORGE LEE R. 
Clasificación:
5.0

No, keep doing what you doing😊

patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebony R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

michael S. 
Clasificación:
5.0

Excellent customer service! Ashley was awesome! She made the experience moving & deciding on a storage unit very easy. It was a really good experience working with Uhaul.

LAQUINTA E. 
Clasificación:
3.0

I was happy with my experience.

richard d.  |  Overall Experience 
Clasificación:
5.0

Thank you for your service. I even used one of your U-Haul trucks. The truck was the cleanest truck from U-Haul I've ever used.

Lechia G.  |  Overall Experience 
Clasificación:
5.0

Nothing at all the Experience was great!

debra W. 
Clasificación:
3.0

The facility was clean well maintenance it was not my stuff in the storage got water damage mildew still have not heard from anyone no one has gotten back with me on that but other than that the facility was okay

Deathra d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

purvis p.  |  First Impressions 
Clasificación:
5.0

Courteous and professional staff, not to mention knowledgeable

Barbara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

quenton s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

VERONICA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON W.  |  Overall Experience 
Clasificación:
5.0

The people are very nice and friendly

randy k.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Mihai R. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeanetta h.  |  First Impressions 
Clasificación:
5.0

LaShata and her coworkers were absolutely great. Extremely helpful and knowledgeable. Many thanks to all.

james C. 
Clasificación:
5.0

Our service rep was friendly, professional and knowledgeable. I cannot remember her name but she was excellent.

randy P. 
Clasificación:
4.0

I feel there was a bit of bait and switch. I was quoted $.50 a mile when I reserved the truck but was charged $.70 a mile

Ruairidh S. 
Clasificación:
5.0

Uhaul staff at this Uhaul center on 8 Mile were first-rate: kind, thoughtful, helpful, and professional. However, I cannot say the same for one staff member at the Uhaul center at 19797 Livernois in Detroit--where I originally went for my storage needs. Don't know the guy's name but he was stocky with short dreadlocks. Rude, unhelpful, and non-responsive--it was hard to coax the gentleman to say anything at all. Worst customer service I've encountered in a long time.

David M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JAY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
5.0

Very easy and fast to get my truck out and In. Very convenient location. Great customer service! Will definitely come here again as needed.

VERLE C. 
Clasificación:
4.0

I didn't get her name but the woman at the 19510 west 8 mile location made a stressful situation so much better. My reservation confirmation for 8am sent me to be wrong location and i wasn't notified that they didn't have my equipment until AFTER I had arrived at 8:30. She was immediately accommodating and understanding. A little kindness goes a long way.

Erin H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shoneita H. 
Clasificación:
5.0

Best Uhaul in the area!!

Jharid C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra T. 
Clasificación:
5.0

While using the cargo van the light came on for tire. Was close to returning the van.

Joyce M. 
Clasificación:
5.0

Satisfied customer

Evelyn G. 
Clasificación:
5.0

Nothing that I can think of.

Tracie R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P. 
Clasificación:
3.0

Staff was very freindly. Only bad part was lack of parking, which meant I had to find someone to drop me off and pick me up.

Robert C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Crawford J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew S. 
Clasificación:
2.0

I did the online checking and when I was going through the checkout process I noticed that the van's fuel was almost on empty. And received a message that if the vehicle was returned with less than a 1/4 tank of gas, I would be charged $30 extra. I went back into the office and spoke to DJ, and told him about the situation. He nonchalantly told me that was the fuel level the previous customer turned the van in with. He said I could put some fuel in it, and I would be reimbursed. My issue with this situation is the fact that UHaul would rent a vehicle with an almost empty gas tank. Having to stop for gas cuts into my move time, even if UHaul reimburses me. Does this seem acceptable ? To rent a vehicle that has an almost empty gas tank ? (I can send you a picture)

Robert P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Davide G. 
Clasificación:
5.0

Office workers were very polite and knowledgeable.

Maria M.  |  First Impressions 
Clasificación:
5.0

Love it Employees were professional unions were clean

janay b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamar N. 
Clasificación:
5.0

Nada

lakeitha G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH EUGENE T. 
Clasificación:
5.0

Outstanding for sure

Walter S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELBY DABOYCE W. 
Clasificación:
5.0

Nada

MARGARET J. 
Clasificación:
5.0

El cliente no dejó un comentario.

bridgette e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcus B. 
Clasificación:
2.0

The staff member that encountered when I rented had a smart mouth when answering my questions. I will never rent at this facility ever again. I have been to other Uhaul storage facilities and none of the staff at other facilities had a smart mouth.

Shalonda B.  |  Overall Experience 
Clasificación:
5.0

If I ever need storage again I'll be back! ¡Gracias!

jonathan s.  |  Overall Experience 
Clasificación:
5.0

I was impressed with the staff: knowledgeable, pleasant, and enjoys working for your firm...made me want to join the team!

NINA MICHELLE R. 
Clasificación:
5.0

The manger Ashley was the best ever she was very helpful and made my drop off pieces very easy.

CARLTON B. 
Clasificación:
5.0

I had an excellent experience with Ashley she was over the top helpful and even when I was last minute with trying to move she was able to accommodate me. The best experience I've had with a U-Haul, I recommend them to everyone.

GREGORY H.  |  Overall Experience 
Clasificación:
5.0

The customer service is excellent,the young ladies are friendly and professional.

TENECHA DENISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

jordana c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE P.  |  First Impressions 
Clasificación:
5.0

The staff was amazing especially one woman in particular but I didn't get her name but she was always nice when I came in whether it was to ask a question or pay my storage bill. I appreciate the way she was understanding at that time because I was going through a really hard place in my life and her niceness made a real difference.

monika g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darnita L. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY BRIAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL GEORGE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RACHELE NICOLE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

DARRYL ALAN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALETHEA JAMICO-L J. 
Clasificación:
1.0

Lady was rude behind the counter I wanted to rent a van and she wouldn't take my card and made me rent a 10' box truck that I couldn't return to a different location

Wyatt F. 
Clasificación:
5.0

The storage unit's rate was responsible, staff was very accommodating and the facility was well kept.

Rachel L.  |  Overall Experience 
Clasificación:
3.0

Let customers know you can't leave a vehicle at this location before hand.

ROXANN LOUISE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

IRENE C. 
Clasificación:
1.0

They kept calling me several times to return the vehicle, I was a few hours late. I had to unload it before I bought it back. When I was on my way, I got another call. I've never had a problem til I came to this location. I wouldn't recommend this location to anyone.

ROBIN DANYELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick B.  |  First Impressions 
Clasificación:
1.0

TRAIN YOUR WORKERS....LACK GOOD CUSTOMER SERVICE!!! I WOULD NEVER RETURN!!!

PAMELA SONIA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAVONNE MARIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond M.  |  Overall Experience 
Clasificación:
5.0

The representative was very pleasant and polite... You Ladies rock

MALIKIA ROCHSHEE M. 
Clasificación:
5.0

I just want to say thank you Ashley 4 looking out you're the best

paula j.  |  First Impressions 
Clasificación:
5.0

For 15 years I have been using this facility and very pleased. I have recommended this facility to others! 5 stars and thanks!

DOLORES J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUN LEE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

danalla p.  |  Overall Experience 
Clasificación:
5.0

Very Professional...

ERNEST A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jenna j.  |  Overall Experience 
Clasificación:
5.0

Nothing that I can think to improve always great customer service and friendliness they get you in and out no long wait time vehicles are always clean and smell good.

MARLON LARON P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer G. 
Clasificación:
5.0

The ladies working here were fantastic! So helpful and kind. I will definitely be back the next time I need to move something too big for my car...which is pretty often.

ASHLEY LAUREN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN DARNELL R. 
Clasificación:
5.0

Everything went well

Ida W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONIQUE AVIA P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART MARTIN E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOAN K. 
Clasificación:
3.0

El cliente no dejó un comentario.

john t.  |  Overall Experience 
Clasificación:
5.0

Ms. Carson and Ms. Saunders were extremely helpful. They went over and beyond in welcoming me and my wife in purchasing a storage unit at their facility. Yes, I would highly recommend others to their location. The world today need more people like them. Thank you both for outstanding customer service.

Murray R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BIANCA ASHLEY V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrice J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

DYAMOND MICHELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASONCHRISTOPHER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ENRIQUITA MARIE O. 
Clasificación:
5.0

Friendly Staff....very helpful

Enriquita O.  |  First Impressions 
Clasificación:
5.0

Keep up the good work General Manager!

ROSHAWN CHANTELL F. 
Clasificación:
5.0

I never questioned the safety of my belongings.

LaShonda F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

fred W. 
Clasificación:
5.0

The ladies at this location were all professional, pleasant and knowledgeable.

kimmerly c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rushie Karteek C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD S. 
Clasificación:
5.0

Staff very friendly and helpful

Fela B.  |  Overall Experience 
Clasificación:
5.0

I was so graceful to be serviced by Ashley she made the experience so easy and she was so professional I am glad I chose your company I had checked many other places,but thankfully a space opened from there it was a awesome day!! Thank you look forward to a great business relationship.😊

cathy s.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

RHONDA RENEE D. 
Clasificación:
5.0

Nothing I can think of excellent customer service

MARLON LARON P. 
Clasificación:
5.0

Good work from good staff is always appreciated!

germaine j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michelle w.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

AUSTIN KENT M. 
Clasificación:
5.0

Wonderful service however, the fact there is no where to leave my car at this location when I rent a truck means I'll avoid this location going forward.

JENNIFER LEE B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DOREEN YVETTE M. 
Clasificación:
5.0

Excellent customer service

Gordon T. 
Clasificación:
5.0

Very knowledgeable and the manager was excellent.

CHARLENE MONEA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

donnetta m.  |  Overall Experience 
Clasificación:
4.0

Great service professional and friendly only complaint I have is there was not enough parking spaces for customers I had to get someone to drop me off in order to pick up my rental equipment and then have someone meet me when it was time to drop it off it's very inconvenient

LANARDA PATRICIA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIE B W.  |  Overall Experience 
Clasificación:
5.0

Thank you for being welcoming and nice,also thanks for being patient and understanding when it was needed. I'm glad this process is done.

tesheenah e.  |  Overall Experience 
Clasificación:
5.0

Desk clerk was very helpful, very patient and made the experience pleasant

ANGELA C.  |  First Impressions 
Clasificación:
5.0

The storage unit was kept clean and cool in the hallways. The staff was always friendly, polite and helpful. When I called to pay my storage unit. I did not have to worry about bugs or water get into storage unit. Thank you, Staff

Yolanda G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tanaya H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

allen T.  |  Overall Experience 
Clasificación:
5.0

I love the 8mile location John is the best when it comes to helping the people

jerome b.  |  Overall Experience 
Clasificación:
5.0

The young man that worked on .. Saturday Morning was great ... did a great job in showing .. & .. sharing information about the unit .. that I rented .. Thank you .. again .. I really needed this ..!!! Ms. M ..!!..!!

HABEEBAH M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

christina m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquis W.  |  Overall Experience 
Clasificación:
5.0

Ashley was awesome

Vernessa S.  |  First Impressions 
Clasificación:
5.0

Sincere genuine heartfelt gratitude appreciation and much thanksgiving for Ashley Carson greeted me with a SMILE coupled with a WARM RECEPTIVE PROFESSIONAL ATTENTIVE EXPEDIENT CONSIDERATE and RESPONSIVE MINDSET towards me and my initial storage needs; and she has remained PROFESSIONALLY CONSISTENT! Even during my initial visit when my oldest daughter had to transact my initially established contractual financial storage payment and account with my credit card without any issues! Ashley walked up to the passenger side where I sat in my daughter's vehicle with a diagnosis of long-term Congestive Heart Failure (CHF) coupled with a diagnosis of EDEMA. I could barely breathe or walk due to EDEMA and shortness of breath. But on my April 14th 2O21 I walked in the Uhaul storage officeapproached my storage office manager Ashley Carson 2 have my locked removed b/c I unintentionally lost my key through her OTP recommended LOCK SMITH Mr. Williams and independent of my oldest daughter, myself and my UHAUL storage manager managedmy storage account need! Thanks Southfield, MI UHAUL storage and my most appreciated personal storage manager Ashley Carson!!!

Shakira S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

yomiko b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KWAME D.  |  Overall Experience 
Clasificación:
5.0

My only issue that I had was the door was hard to open. It was rusty and very stiff and I had a hard time opening it on several occasions. Also, there was a roach in my storage room once, but I know that is not your fault. I left a Handy Cap shower chair in the unit because I didn't want to toss it and hopefully someone can use it.

Clara C.  |  Overall Experience 
Clasificación:
5.0

The General Manager( Ashley C.) went over and beyond to make sure I had everything I needed. In these crazy and uncertain times it was nice to be greeted with a friendly smile and service. Never a long wait, supplies always available. I am a returning customer 

Anita M.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful & did a really good job helping me find a storage that fit all of my stuff..Thank you

Erica W.  |  Overall Experience 
Clasificación:
5.0

My experience at U-haul over the years have been good with customer service and the unit. I would recommend U-haul storage on 8mile to anyone who's looking to store their belongings.

KETRONE B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Dajuan J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angianina R.  |  First Impressions 
Clasificación:
5.0

Ashley was very professional explained everthing that I needed to know friendly patient with a smile polite very quick and swift on her feet Eccellent service

Yvonne B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

diamond c.  |  Overall Experience 
Clasificación:
5.0

I completely loved the two guys that helped me move in and out this was my first time renting a unit and I didn't know anything about it they were so kind and patient with me I 100% recommend renting with them . I will only go here if I need a place to rent

DANIELLE ROXANNE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

wunika a.  |  First Impressions 
Clasificación:
5.0

Great staff and very informative

BRUCE MAGEE C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

latessa g.  |  Overall Experience 
Clasificación:
5.0

Gracias

KAMIRA F.  |  Overall Experience 
Clasificación:
5.0

The facility/ staff were very courteous, professional and helpful every time I visited the site. ¡Gracias!

Curtis M.  |  Overall Experience 
Clasificación:
5.0

Ashley Carson is the best thanks for everything!!!!

Jonathan S.  |  Overall Experience 
Clasificación:
5.0

Staff was very friendly and kept me informed on the details of my account and storage unit. I am very satisfied with my experience at Uhaul and will continue to do business with this company and will recommend U-haul to others as well.

Tamyria S.  |  Overall Experience 
Clasificación:
4.0

This a great facility the staff is extremely friendly and will go above and beyond the call of duty to help. Thank you John and your great team I had a pleasant experience at your facility.

brandi e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TRACY J.  |  Overall Experience 
Clasificación:
5.0

The storage facility and suggested unit met my needs. The staff was always kind, considerate, understanding and helpful. I felt appreciated as their customer. Will use their service again should the need arise.

Karenjanice S.  |  Overall Experience 
Clasificación:
5.0

We were continually pleased with this facility and the kind, patient, helpful staff! We couldn't have asked for a better experience!

susan m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ronni t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROL C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

paula j.  |  Overall Experience 
Clasificación:
5.0

We were so impressed and grateful for the efficient, helpful and kind staff at the facility! After hours of frustration trying to reserve a vehicle, we were not very hopeful that we'd have a pleasant experience when we arrived. We couldn't have been treated better - the 2 people that helped us - giving us water, offering another unit if needed, pleasant attitudes! We are so appreciative, and will recommend this storage facility to everyone!

susan m.  |  First Impressions 
Clasificación:
5.0

John is a wonderful guy. Great customer service!

Sujata P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Terrence H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

cody s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Amber B.  |  First Impressions 
Clasificación:
3.0

The only disappointment was the missing moving supplies. Online I ordered a dolly when I arrived at the facility I was told they were out of the Dolly I ordered but I could upgrade to the $10 Dolly. I did the upgrade only to find the wheels were busted and its been difficult getting a refund.

brandi e.  |  First Impressions 
Clasificación:
5.0

Very straightforward and exactly what we needed.

cody s.  |  First Impressions 
Clasificación:
5.0

John is an amazing person; he was very courteous, friendly and knowledgeable. If I had any concerns, John would do his best to help me in any way he could. He would alert me as to what to do to not be charged extra fees, give suggestions on which unit would be best for me in order to lower my monthly rates. Thank you John for the YEARS of service you so kindly gave me!

arnold c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angel J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

paula j.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

beverly a.  |  First Impressions 
Clasificación:
5.0

Great

maurice g.  |  Overall Experience 
Clasificación:
5.0

I chose the right place to go

Micah C.  |  First Impressions 
Clasificación:
5.0

Yes this is a nice and clean place and manager is very pleasant person.

Diamond M.  |  First Impressions 
Clasificación:
5.0

They guy in the front is EXCELLENT! I forgot his name but he has always been the best since day one. If I ever move back to Detroit and need a storage I will definitely be back.

Taiwan P.  |  Overall Experience 
Clasificación: