The manager and her team are exceptional. They work well together and very accommodating.
Stephanie P | Overall ExperienceSelf Storage Units in Cleveland Heights, OH, 44118
U-Haul Moving & Storage en Mayfield Rd
Servicios en esta ubicación:
Características disponibles en este establecimiento:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Almacenamiento en interiores
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![Example storage unit layout]()
Medium
8 ft x 8 ft x 8 ftCasa de 1 o 2 dormitorios
Guía de tamaños- Tarifa:
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$189.95
Por mes
- Interior
- 2.° piso
- Al nivel de la calle
- Escaleras
- Control de temperatura
- Tarifa:
- $189.95 por mes
¡Queda 1 unidad!
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U-Haul Moving & Storage at Clark Ave
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My storage unit had items left in it. I was told it would be removed but when I got there the items was still there. Other then that everything else was fine
latrisha b | First ImpressionsVery friendly and accommodating. Any issues were quickly resolved and always informative and courteous. If you want the best Cleveland Heights U-Haul is your place for storage and moving equipment. Thank you for the excellent customer service and care. You guys are superb!!!
GREGORY B | Overall ExperienceReally nice ladies.
JACQUELINE B | First ImpressionsThe manager and her team was amazing.
FRANKLIN B | Overall ExperienceThe manager was great. My grievance is that the size I reserved wasn't there. I was taken to what looked to be the size of a closet. I had reserved a 3.5' x 7.5' x 7. What I was told was mine was significantly smaller. I had no choice to take the next size up. I just moved cross country and money is tight at the moment. Not happy that now I'm paying 200 a month for this(and frankly it's not worth it). I've already found a facility significantly cheaper and with the same features. I'll be taking my business elsewhere.
william s | First ImpressionsThe office was severely understaffed. Wait times were loooooooong for me and the line behind me. Though helpful, the agent who checked me on was very unprofessional. One irritation was her struggling to open up a bag of candy to munch on while talking to me and simultaneously talking to the staff next to her about how badly the day was going. Her demeanor was very indifferent, and did not communicate while I stood there waiting for her figure stuff out. It took forever to get my reservation straightened out, even though it was made well in advance. Not her fault that it had been a long day for me, getting a truck early in the morning, wanting to unload and go home. She never made it clear that I indeed would have a storage unit until the very end, which was a good 30 minutes. Poor professionalism, poor communication skills, and the place had a really third rate vibe.
RUSSELL F | First ImpressionsThe staff was very helpful and friendly, thank you guys Mr. Simmons.
ANTHONY S | Overall ExperienceThe staff is amazing 🤩🤩 the ladies are polite and funny they also work well under pressure they deal with a lot of different attitudes but remain calm thanks ladies
ANTOINETTE S | Overall ExperienceI was lucky enough to get a unit on the first floor. I don’t know if there’s an elevator on the lower floors but I hope so. I appreciate the ease of access and the temperature control. Gated units are more exposed to other people’s things which isn’t great but that’s not unique to this storage. The chain around the door was always extremely difficult to put a lock on. Still, I appreciated that it was well lit, the staff were always pleasant and helpful. One other thing - it seems like there’s always a long term vehicle right outside the doors, that is potentially blocking the loading zone. Sometimes two cars. I appreciate that the rental came with a lock in and of itself, and having that rolling flatbed cart on site was a HUGE help. I would recommend this place to others overall, unless they have physical accessibility issues. And if needed, I would use it again. Any critical feedback given wasn’t so bad as to deter me from using it in the future.
LESLIE W | Overall ExperienceI love U- Haul. I been using you for years. I was told the storage area was under construction. I expected noise,& workers. Upon move in there were strong fumes. Didnt expect that, if given heads up, would of worn proper masks Overall a great storage unit. Would reccommend, but ask questions for a smoother experience.
CHARLAINE S | First ImpressionsWas told when I called and got reservations there was and elevator on premises, that was a lie,had to accept because I'm 72 and was to tired to go looking for somewhere else.
CARL C | First ImpressionsHard time closing off account after move out. Ad to call multiple times to solve issues
RAPHAALA Y | Overall Experience