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Kimyotta R | Online Move InSelf Storage Units in Buffalo, NY, 14208
U-Haul Moving & Storage en Main St
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U-Haul Moving & Storage of Cheektowaga
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- 3.5 es la calificación promedio de clientes
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Rude employees and people living in units staff is very rude
Markelo E | Overall ExperienceI never used it….it was too small
Cherish D | Overall ExperienceGreat team , pleasure to work with …..
Jose P | Overall ExperienceThe guys were helpful and professional in spite of a very busy afternoon.
gerald c | First ImpressionsI would recommend you in a minute!!!
JAMES S | Overall ExperienceThank you
DARRYL M | Overall ExperienceYour staff is extremely courteous and professional.
erum f | Overall ExperienceThe storage unit was fine. My access code didn't work so the employee used his. I asked if I would get access and he said if it's not working the next time I come he'd give me a new one. He gave me instructions on how to access the unit and how to move the furniture up. I told him that I had a free lock and he said ok it's there. When the movers came to meet me I forgot what the employee said about how to retrieve the furniture once we were up on the third floor. One of the movers went to get clarity and he was rude stating “I already told her”. Yes, he had told me however it was cold, and raining plus my first time being there, and I wanted to make sure I had the details right before going up to the third floor as there wasn't an elevator for us. We get up to the third floor and figure out how to get the furniture, they move it into the unit and there isn't a lock in there. So I had to go back down to the store and then back up to the third level. All he had to do was give it to me when I first mentioned it in the store at the beginning of our encounter. Overall, my experience was okay. It would've been great had he not been preoccupied with his phone and rude with each conversation.
Camille J | Online Move InThe manager Tahj Is rude and lacks customer service skills . My credit card was charged after having full knowledge that I moved out . His business ethics and reception is less than par. I definitely would not refer anyone to this place . Further I was sent a receipt for a reversal of the payment and I still haven't gotten it !
Michelle S | Overall ExperienceThanks for your help Mr. King! Take good care.
April M | Overall ExperienceYour staff is extremely helpful and knowledgeable.
erum f | First ImpressionsTemporary storage for temporary time, price was very accommodating, so that took a lot of financial stress off my back
Charlene G | Overall ExperienceTERRIBLE in store customer service. Big inconvenience when someone loose their key & you have to come out of your pocket for a locksmith. Was told unable to make partial payments. Will NEVER recommend anyone for Uhaul service.
Kimberly C | Overall Experience