There was several times where I went there, after hours and wasn't able to access my stuff. Mice feces was all through my stuff. The staff was not very professional.
Dameka J | Overall ExperienceSelf Storage Units in Buffalo, NY, 14211
U-Haul Moving & Storage en Genesee
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U-Haul Moving & Storage at Main St
1748 Main St, Buffalo, NY 14208 View Available Units1.8 miles from this location -
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U-Haul Moving & Storage of Tonawanda
2843 Kenmore Ave, Tonawanda, NY 14150 View Available Units6.6 miles from this location
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Easy access. Frei fly and helpful staff.
Jocelyn W | Overall ExperienceUnit in acccident, told and saw no damage to unit, police report show no damage. Never used storage to little, cancelled, the next day du to 1400 Genesree closing. Advised on October 2,2024 no damage , U-Haul searching for truck. Today different story from U-Haul, please reply. 72 hours advised from today, October 4, 2024 to get my belongings? Nothing in writing? 716 698-0730.
Yvonne B | Overall ExperienceIn my storage room there was Mouses, in my storage unit, and I asked them for mouse traps, and they said, I had to buy some from the store, it wasn't clean and the bathrooms and everything was just Nasty and my stuff My shoes was ripped. From the Rodents I would not be going back there
fatima f | Overall ExperienceEvery one was there in store was very good attitude knowledgeable and helpful 👍🏻
Fatima K | First ImpressionsThe girl working 8/21/24 was very helpful.
Alex A | Overall Experiencemy things were in storage for nine years and everything was in good shape when I picked them up on Tuesday. Thanks so much!
R T | Overall ExperienceEveryone was very helpful did more than I imagined
Cheryl C | Overall ExperienceThe clerk initially told me false information that there were no storage spaces available at the location when I came to the location given that my booking was confirmed which caused much frustration and disappointment in me as I had already booked the movers to unload the truck at that location. Then after some time the clerk corrected his error and provided the storage space when I was already about to make very costly decisions based on the initial false information on the storage space unavailability.
Oleksiy S | First ImpressionsFacility was fine, staff was helpful,
Jason O | Overall ExperienceI did not like that they took my stuff out before my due date, and threw it in the trash without my consent
kenniqua k | Overall ExperienceThis was one of the worst experiences ever!!!! Even when my storage was getting paid for they put a RANDOM lock on my storage and I came to get some items out and they told me that I would have to pay to get a lock removed that I never put on it!! Horrible I’ll never recommend nobody else to use this place.
Shoniqua H | Overall ExperienceNo pude tener acceso al puerto para entrar con el biper para abril y el servicio no me atendió cuando ise la fila me estuvo esperando para atender otras personas muimala
Yajaira R | Online Move In