First time i went automated lights near my unit didn't work. When I cleared out my unit it still didn't work.
Devon s. | Overall ExperienceSelf Storage Units in Bronx, NY, 10451
U-Haul Moving & Storage en Grand Concourse
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- 4.5 es la calificación promedio de clientes
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Mickey, Sam, Francesca and Anthony always assist me with either my business storsge needs or vehicle rental. They are always courteous, professional, and exceed expectations. It makes my decision to do business with Uhaul an easy one. Cudos to the team at 383 Grand Concourse
CURTISEARL W. | First ImpressionsThe entire staff at 383 Grand Concourse were very professional and helpful during my move. I will highly recommend them to family and friends.
Skoyia W. | Overall ExperienceMickey was great! So was Alfredo! Anytime I needed assistance at the facility I was able to rely on them, even when they were assisting outer customers. I would use UHAUL GRAND CONCOURSE again.
Courtney L. | Overall ExperienceWill do after first month's storage.
Cecilia r. | Online Move InYOUR CUSTOMER SERVICE REPS AT THIS FACILITY ARE VERY PUSHY AND VERY OBNOXIOUS MOST OF THE TIME. THEY ALSO USE A VERY CALLED ME RIGHT AFTER MY 40 DAY COVID HOSPITALIZATION DEMANDING TO KNOW WHY I HADNT PAID MY STORAGE. I FINALLY GOT MY STUFF OUT THIS PAST FRIDAY AND ALOT OF IT WAS DAMAGED BY RATS. NEVER AGAIN. THANKS.
WILLIAM A. | Overall ExperienceThe staff were excellent and helped us throughout the process. Really appreciate their efforts!
Pavan K. | First ImpressionsThe employees were always kind and helpful
Myra V. | Overall ExperienceAlways great customer service.
SIMONEA M. | First ImpressionsThe location it's self it's well maintained, everything is always cleaned and neat. The biggest issue here is the lack of communication and the manager is not very customer friendly. There were times I would be calling and emailing with no response, the only way to get anything resolved is to actually go in. I had an issues and called, left VM, left emails and even called customer service with no return calls. I would get a reply if I emailed an a specific employee on staff but never when I reached out the the manager. When you go in stores, the employees tell you that they are ignoring the phone calls on purpose because it is too busy.
Vanessa B. | Overall Experience