your overall customer experience us what has kept me a loyal customer for 30 years. I feel compelled yo tell you what a phenomenal job AJ did. He went way over and above his job description to ensure that both my vehicle and the trailer was safe before authorizing me to leave. I don't know what I would have done. Hus persistence paid off. He was determined and had a positive attitude the entire time, which kept me calm. Moving is stressful and he did everything to make sure my rental was not stressful. Just guaranteed another 30 years of loyalty from me. He loves what he does and deserves a raise! He kept his cool and held down the fort even with a new girl in training. Please make sure he knows how thankful I am. I told many times. But he deserves positive feedback. Cheers!
ROBIN D | First ImpressionsSelf Storage Units in Waterloo, ON, N2V1A1
U-Haul Moving & Storage en Waterloo
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K W Safe Storage
136 Moore Ave S, Waterloo, ON N2J1X5 View Available Units
(U-Haul Neighborhood Dealer)3.0 miles from this location -
U-Haul Moving & Storage of Downtown Kitchener
144 Charles St W, Kitchener, ON N2G1H7 View Available Units4.0 miles from this location -
U-Haul Moving & Storage at Fairway Rd
555 Fairway Rd S, Kitchener, ON N2C1X4 View Available Units7.3 miles from this location -
U-Haul Moving & Storage of West Speedvale
389 Speedvale Ave W, Guelph, ON N1H1C7 View Available Units12.6 miles from this location
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- 4.5 es la calificación promedio de clientes
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Friendly.. very helpful, quick to the point and great security.
Tony d | First ImpressionsVery clean nice unit.
WENDY B | First ImpressionsThe staff went above and beyond to help with my questions.
MARGARIDA C | Overall ExperienceDirect drive up access no stairs. Easy simple to setup and very friendly and knowledgeable staff.
Scott B | First ImpressionsGreat experience, easy to access the unit and it was clean and secure. Would have been awesome if there was the ability to access the unit 24/hrs a day. Would definitely use again and recommend.
Parthini P | Overall ExperienceAccount was paid in full and up to date. Went to grab some things and they had one of there locks on my unit. so had to get them to remove it. I realize that mistakes happen but I had to come back as they weren't open at that time inconvient to me.
Justin S | Overall ExperienceI was very pleased with U-Haul.
BRENDA E | Overall ExperienceI did not catch his name but yesterday (Aug 2/24) a very helpful guy helped me out with an issue with a payment. Friendly, knowledgeable and efficient!
Stephany A | First ImpressionsEfficient service, was able to complete process via mobile app, lock was waiting in storage unit as promised.
Kyle B | Online Move In:)
MAHER H | First Impressions