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Candice D | First ImpressionsSelf Storage Units in Virginia Beach, VA, 23462
U-Haul Moving & Storage en Town Center
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Unidades disponibles (todos los tamaños son aproximados)
¿Qué es Múdate/Alquila ahora en línea?
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U-Haul Moving & Storage at Greenbrier
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U-Haul Moving & Storage at North Military Hwy
7448 N Military Hwy, Norfolk, VA 23518 View Available Units6.6 miles from this location
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- 4.5 es la calificación promedio de clientes
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The GM was wonderful, courteous and patient. I’m new to area and I felt very reassured and safe doing business with her and her team.
Kristine P | First ImpressionsI came In short notice with no reservation and I was able to get the U-Haul rental that I needed and then when the previous stores that I had at another facility was already full I was able to in no time get a storage unit with you all very convenient very helpful no worries direct access to the unit easy access even with me moving by myself as a single mom very very very convenient will definitely make this my go-to storage place for U-Haul rentals and storage! Staff was very helpful explain things explain the contract made everything very smooth very smooth transition!
NATIKKA A | First ImpressionsAwesome experience as usual. Patient and accommodating staff. Friendly and helpful. Great prices and promotions.
Dianne R | First ImpressionsOne employee had excellent customer service. 5 7 black gentlemen slight build hat. Others were incompetent snarky and rude.
Brett L | Overall ExperienceU-haul in general nickle and dimes you and hits you with hidden fees and policies. The local representatives here were continually rude and unhelpful on site and over the phone. Calling the corporate customer service number was the same experience - rude, unhelpful representatives who have no idea what they're talking about. the amount of money u-haul charges for a small storage unit like I had, is ridiculous - and if you're going to pay something like that, you better come through on your word and in your customer service. But U-Haul didn't - the entire time I used their service. Absolutely dreaded having to deal with them and i'm relieved not to have to deal with y'all anymore.
Sean O | Overall ExperienceThank you
EDNA M | Overall ExperienceI could not use the doors or elevator on the days I really needed and the building is not climate controlled no air at all its cooler outside than in the building don't rent here ever
SAKEITHA M | Overall ExperienceI recently closed out a storage until. do to the fact that the unit was over whelmed with rat feces. The rats decided to nest in the unit. which from what I see is a problem with that facility. and when closing out the unit and speaking with the general manager I wanted to ask about the overcharge on the account. GM immediately came back with a intense unprofessional manner. which caused me to come back with same kind of attitude. refusing to close out the account, help me with an overcharge on account. did not even try to resolve the situation by making it worse. and also asked to at least look over the comments that I had spoken to customer service about the situation. refuse to even look over those comments. storage unit was originally set up for my mother who has dementia and other illnesses can not do this herself. I am also on the account as a contact. The storage unit was on automatic payment on our bank account. I completely cleaned out the unit. went to return the access card to finish closing out the account. GM simply refused to do anything without my ill mother being there. account also on automatic payment, charged late fee? GM refusing to look at notes from customer service, customer service could not understand why we were charged late fee. when asking again about account we were requested to leave without reason and refusing to close out using offensive language.
shirley d | Overall Experience