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Egdar B | First ImpressionsSelf Storage Units in Norfolk, VA, 23518
U-Haul Moving & Storage en North Military Hwy
Servicios en esta ubicación:
Características disponibles en este establecimiento:
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Unidades disponibles (todos los tamaños son aproximados)
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U-Haul Moving & Storage at Janaf
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U-Haul Moving & Storage at Town Center
4950 Va Beach Blvd, Virginia Beach, VA 23462 View Available Units6.6 miles from this location -
U-Haul Moving & Storage at Greenbrier
664 Woodlake Dr, Chesapeake, VA 23320 View Available Units8.4 miles from this location
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- 4.0 es la calificación promedio de clientes
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The personnel, with the exception of a young white young guy that told me I couldn't park my moving trailer in front of my storage to move out and load my household goods, with that exception everyone that works there were awesome. Specially the crew working on the 20th of August 2024. Thank you all!! On the side of the facilities, I lost a lounge chair, and a big Asian rug to rats. It was several months since the last time I went in the unit, but don't understand if it is a closed facility, how they got in. Anyway, those are valuables that we lost that are irreplaceable. With that exception everything was good.
Miguel R | Overall ExperienceExpensive
Benjamin H | Overall ExperienceI hired movers off the UhAul website and have been unable to get any resolution to my damaged property. I know UhAul didn’t do it but there has to be a procedure that will work and not continually hang up or not respond
SHANNONEUGENIA H | Overall ExperienceI was treated nasty and unprofessional by the manager my debit card was charged several times fraudulently without my consent and I don’t have auto pay set up I was lied on by one of the employees that said I cussed them Never did I say one cuss word to this lady she called about the bill I said okay let’s take care of it she say hold on and when she came back to the phone she say your card was declined I say I never gave you my card number so what did u run and she said the one on file I say that’s a problem right there you just running people cards without permission and she started telling me how I should have told her from the beginning then I hung up on her I was at work and didn’t have time to go back and forth so then I get a message on my phone from this manager named D and she said all my stuff had to be out of her storage unit by Sunday this was Thursday she left this message and said no other uhaul would be allowed to do business with me now I’ve been a customer for at least 3 years paying no less than $180 a month and was treated like this terrible experience
ANTOINEJOHNATHAN B | Overall ExperienceThank you for your services
Joseph B | Overall ExperienceGreat service overall!
Edward T | Overall ExperienceUnit was nasty. Dead roaches upon arrival in unit and rat/mouse traps EVERYWHERE. Sliding door did not work and alarm system was confusing. I will continue to use public storage.
Keandra E | Online Move InMy access code was not initially working. It was denied 6 times, before it finally worked on the side door. My husband and i made sure to put it in slowly and accurately. Still not clear why it took us so long to gain access. Once getting into the facility. There is no number guide to direct you to the units. And it is a huge maize. We found my unit. The unit was padlocked . I had to go back outside to the front door and call the after hours helpline and wait for the general manager to come and unlock it. There was no lock provided, as promised. But the general manager came quickly 15 minutes or less, and she was extremely helpful…especially considering it was the holiday weekend.
Tanisha T | Online Move InEveryone was very helpful made everything for me very easy
Linda K | First ImpressionsOutstanding location and staff were very helpful
Daniel C | Overall Experience