The staff here are excellent. They are helpful, friendly and kind and always there for you. This place is great. There was always room to park and their system overall is very efficient.
Sophie V | Experiencia generalSelf Storage Units in Victoria, BC, V8T1M1
U-Haul Moving & Storage en Queens Ave
Servicios en esta ubicación:
Promociones:
Unidades disponibles (todos los tamaños son aproximados)
Servicios en otras sucursales de U-Haul
Comentarios de clientes de almacenamiento
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulThe young person working the day I moved in, was wonderful. Helpful, patient and all around nice person. I had a great experience
Andrea N | Primeras impresionesGreat experience. Thanks. All the working members at this location are WONDERFUL.
Mahan K | Experiencia generalThe service at Uhaul was quick and easy. We had a referral at three Topaz location because that’s where we were dropping off our uhaul. However, we couldn’t find a storage room there because they ran out. We were helped by Sree at the Topaz location and she referred us to the queens one. I remember her saying something like “it would satisfy me to help you in any way that I can.” This was a great thing to say because it not only showed us that she wanted to go above and beyond, it also seems like she enjoys her job, helping people. I know this comment is about topaz location but Uhaul is all interconnected it seems here so I included it. Our service at the queens one was great too. I can’t remember his name but he showed us the storage space and it was quick and easy. The other guy set us up on the one month free storage and we were able to get everything setup in less than 10 mins. Overall, it was great! My only concern is that there’s homeless people scattered outside this location.
Reya T | Primeras impresionesThe box truck had hand crank windows, one of which was broken. The counter man was great though, very helpful through the journey.
JENNIFER S | Primeras impresionesI had my storage unit almost 4 years. Carmen was actually quite professional once I got to know her. She was helpful. Just a comment - when I checked-out in the office in person last Saturday……. It would have been nice for the new manager to actually say “Thank you” but he didn’t. So I said “Thank you”! I think it should have been the other way around…. I did get an automated “thank you” but that’s not the same thing. When I checked-out with the new manager he did not say anything! I told him I took my lock and swept my unit. He said nothing! Just some constructive feedback - would be a “thank you” for your business would have gone a long way. I even bought a moving blanket and a storage box - no thank you! My other comments would be as time has gone by… (I got my storeroom in 2022) it got much harder to find a place to park in front of the building. It is extremely inconvenient as I went to my storeroom a lot… as a single senior it was tough to park so far away. I never felt safe there either; I applaud the swipe cards for security. But still felt uncomfortable going to the 2nd floor by myself… there are just too many people hanging around there someone could get in. That needs to be addressed whether that means a security guard so be it. Thank you. I would use U-Haul again. I hope that my feedback may be helpful in improving your customer service. Respectfully,
Wendy E | Experiencia generalTHe storage locker requires rolling stairs to reach it which is difficult for me as an older woman... I would have preferred a lower locker for simplicity... hopefully one will come available next month... The man that checked me in moved the stairs to the locker and was very kind. Thank you.
Wendy S | Mudanza en líneaI found the staff to be very helpful. I would definitely use this storage facility again.
Judy D | Experiencia generalThe staff was extremely helpful and welcoming, kudos to them.
Antoine L | Experiencia generalVery clean,even the washroom,very well kept,polite and friendly staff,central....I totally recommand....
Jean L | Experiencia generalThe General Manager is verd kind and helpful.
Stephen B | Experiencia generalThe storage locker was clean and ready for us to move into. Hours were excellent for us, and the staff was extremely friendly and helpful
MARION M | Experiencia generalI would not recommend this storage facility as it is directly across the street from a large group of people openly using street drugs.
Ryan G | Experiencia generalGreat service easy to access
terry s | Primeras impresionesOffice assent was extremely helpful.0
gordon S | Experiencia generalThanks!
Alicia D | Experiencia generalExcellent helpful and compentant staff
Patricia T | Primeras impresiones