Please update your site. I was offered l month of free storage, as a I had rented a truck (a one way rental). I reserved a rental locker (small), based on the offer of one free month, and I was told I would not have to pay until 4 weeks later. At the counter, I was then charged $89.99. When I asked why I was being charged $89, the gentleman told me “oh that isn’t offered anymore”. Additionally, I was also trying to add insurance to the locker rental, and kept hitting the “add insurance” button, and that didn’t work. When I questioned my difficulties, I was told once again “oh, they don’t offer that anymore.” If the so-called incentives that are mentioned on your website - “free storage for a month, and insurance recommendations” are “no longer valid” then please remove them. This is actually false advertising, and had I known ahead of time, that these perks were no longer offered, I would have gone somewhere else to find storage. Please note that I was happy with the service I received from Ian (@ Sidney, BC location), but very disappointed with the false advertising.
Janet E. | First ImpressionsSelf Storage Units in Sidney, BC, V8L5X7
U-Haul Moving & Storage of Sidney
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Please call or visit us to inquire about additional inventory at the location or try one of the other nearby locations below.
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U-Haul Moving & Storage of Victoria
776-790 Topaz Ave, Victoria, BC V8T2M1 View Available UnitsFew Rooms Left. Reserve Today!
15.2 miles from this location -
U-Haul Moving & Storage at Queens Ave
644 Queens Ave, Victoria, BC V8T1M1 View Available UnitsLimited Units Available. Act Fast!
15.7 miles from this location -
Chemainus Mini Storage
9385 Trans Canada Hwy, Chemainus, BC V0R1K0 View Available Units
(U-Haul Neighborhood Dealer)Limited Units Available.
22.6 miles from this location -
Nanaimo Mini Storage
2180 South Wellington Rd No 10, Nanaimo, BC V9X1V8 View Available Units
(U-Haul Neighborhood Dealer)36.9 miles from this location
U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.0 Average Customer Rating
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Amazing customer service, we could not have made our big move without the help of Sonya! Thank you!
Jen R. | Overall ExperienceStaff very helpful, very accommodating. Storage facility was exactly what we were looking for.
Geoffrey E. | First ImpressionsSonja Van Voorst is awesome.
anne h. | First ImpressionsI like to thank Sonja for helping me store my property. I have no issued. It was always clean and dry,and very well lite up. Only problem was there is no light inside the storage area. If I need to store anything I will be back. Oh and I like it when the payment is made by taking out of my account. It made my life easier. Thank you again for your service Sonja and her your staff. Have a great day!
GAIL H. | Overall ExperienceApart from my setting off the alarm a few times (forgot my password; and on checking out again, I tried the very clean washroom access instead of punching my number into the departure number code!) this was exactly what I needed while downsizing between my too large mansion to my new much smaller condo suite. The only catch - it is a very popular place and there can be (usually is) a waiting list for storage. Thanks U-Haul.
grant m. | Overall ExperienceThe storage units were unlit which was annoying when trying to find a particular item or when loading and unloading. The manager indicated they were instructed to remove the lights. This was an internal unit so challenging to see what one was doing.
scott n. | Overall ExperienceStaff were helpful and very accommodating.
Nick T. | First ImpressionsSecure, clean and dry. Staff excellent.
TERRY J. | Overall ExperienceAmazing 👏 super friendly. 👌
bruce O. | Overall ExperienceAll was great and I was so appreciative of the fact that the manager bent over backwards to find and clear a spot for my motor home. I have been parked on streets for months as there are no facilities in Sidney that will store motor homes. Much appreciated and I will recommend others to use their many services.
robert D. | First ImpressionsExcellent customer service!!! Sonja was so helpful and accommodating -made a potential stressful situation absolutely seamless -great communication! Thank you so much!
Jen R. | First ImpressionsExcellent storage facility, will be using again.
tla development g. | Overall ExperienceSonja is wonderful
deb m. | First Impressions