I rented it because it was 24 hour access but then it wasn't 24-hour access they locked it up at 7pm that's way too early. Also the price goes up during a pandemic. Thats so wrong of uhaul to do. I will never rent a storage from uhaul again. Ty

I was evicted because you said i let somebody in. Its not my fault you guys allow the crowd thats there in front of your storage. As a customer i couldnt walk in without somebody rushing in behind me before the doors closed. You dont pay me for security. Thats your job. And you evicted me because of your poor service and lack of security. On top of all that i signed a contract saying after 3 months i would get a later time to go in my storage unit. You completely ignored that even though it was on the contract. You left me a letter saying i breached our contract when in fact you facilty breached the contract. I have never in my life dealt with such poor service from a storage unit facility. I will indeed be leaving reviews across all platforms for you. I hope in the future you will provide better service for your customers

Jennifer helped us she was very awesome and what great customer service she has

I had what looked like insulation all over my stuff. I informed the office, showed them pictures and gave them a chunk of it, but never heard anything about it afterwards. Otherwise everything was pretty good. It was a bit complicated to get into the facility. Changing to the key card helped but I only needed it for a few more days after I got it.

When i called the actual store everytime no matter the time of day no one picked up i always got transferred to the uhual call center and tje one time I was late to pay you guys you were quick to lock it up but not quick to take it off i had to go and ask then the store made me wait like 25 mins before they removed it and the girls were rude when I asked id they could just go down right away so I didnt have to wait and told me that I had to wait all rude like my stuff aunt important im telling everyone not to go to parkland storage unless they want to be treated rudely

Everything was easy and convenient

All I have to say is EVERYONE at U-Haul was GREAT. I was always treated with RESPECT no matter if I had an issue or was just there to pay my bill.

The office Personnel the staff is really wonderful. They're so helpful and I just love them.

Staff was always nice and friendly

Very Nice facility.

There is usually a lot of debris in the parking lot. It would have been nice for that to be cleaned up. Otherwise a clean facility.

First off you should not call yourself 24/7 storage when I. Reality if we want 24/7 accress it costs extra. Second , my girlfriend was parked I. The parking lot and one of the U-Haul staff drive up to her car and said if I see your car parked here again wihoit you in it I will have you towed and before she could even open her mouth he drove off. He was confrontational And very argumentative and rude. It was not nessasary to approach her in such a tone of voice. We understand not wanting her to leave her car parked there but all he needed to so was ask.her not to and not be so confrontational. He was acting like she was a criminal and we won't ever deal with u haul again as long as there are people who treat others in such a manner. Unproffesional and not nessasary. Whomever is i. Charge if that site.in the evenings needs to be knocked down a few notches. He is rude and a power hungry little man

When our storage was broken into we were contacted right away.. and we were very upset and they handled everything for us. And when we called the police to file a report they were with the whole time.

Thank you for everything you have done for us service was very excellent once again thank you.