Confined spaces for parking! Bad experience. A staff comes out being disrespectful and aggressive tone in his voice to demand me to move my car when the whole parking lot was busy, crowded and tight no choice to park temporary as a UPS track was backing up behind me. I showed him nothing but respect and did as he asked. The next day my mom helped with unloading. This same staff has come up to my unit with an opposite attitude while respectfully tell my mom to move her car. I had confronted him on his rudeness towards me and differences on how he treated my mom with respect as he should. He had apologized. I Understand he had a bad day but, but it's not excuses on his approach/ demeanor. At the end I am happy to never go to Main Road Self Storage ever again!
Michelle C. | Overall ExperienceMain Road Self Storage
10814 Dorchester Rd, Summerville, SC 29485Customer Reviews
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Confined spaces for parking! Bad experience. A staff comes out being disrespectful and aggressive tone in his voice to demand me to move my car when the whole parking lot was busy, crowded and tight no choice to park temporary as a UPS track was backing up behind me. I showed him nothing but respect and did as he asked. The next day my mom helped with unloading. This same staff has come up to my unit with an opposite attitude while respectfully tell my mom to move her car. I had confronted him on his rudeness towards me and differences on how he treated my mom with respect as he should. He had apologized. I Understand he had a bad day but, but it's not excuses on his approach/ demeanor. At the end I am happy to never go to Main Road Self Storage ever again!
Michelle C. | Overall ExperienceVery good service, nice staff.
Jesus M. | Overall ExperienceJamie and staff were very helpful and accommodating with all my storage and Uhaul needs.
Glenn M. | Overall ExperienceHelpful and professional staff. I've used this facility many times (storage units, U-haul rentals) and it always works out well.
DANIEL M. | Overall ExperienceWould highly recommend to my friends
Ron L. | Overall ExperienceThe facility was clean. I had no issues with my stuff regarding the climate control (no mold or mildew growth). Staff were always helpful and kind. If I ever need storage again, would definitely come back.
Jesse B. | Overall ExperienceWe had a short notice change to our storage needs and called to close our account a few days after we paid for the month. The remainder was not refunded and we paid for a full months storage but only used a few days.
Lisa C. | Overall ExperienceThis facility exceeded our expectations. The staff was always friendly and helpful.
Gary L. | Overall ExperienceOther than not having enough parking, this storage unit was within my price range for a climate control unit. Everyone was helpful when I called and I was kept updated thru email. It is a safe to go to when needed.
BARBARA M. | Overall ExperienceThis was the second time that I rented storage space from Main Road Storage on Dorchester Road. The staff is friendly and the facility is always clean and I feel safe entering alone. I will definitely rent from this location again if I find myself in need of a storage unit.
Krystal W. | Overall ExperienceConvenient location and always accessible for storage needs.
WILLIAM M. | Overall ExperienceAmazing staff, they made move in and move out seamless. I had last minute need for a truck and they had me set up and ready to roll. Couldn’t be more happy to of stored here. Highly recommend this location because of the people.
Ashley D. | Overall ExperienceEverything was great except, the air conditioner pipe was putting out the water right next to the door you go into for your units. It was very slippery. Other then that a great facility. Thank you. Suzanne Blackie daughter of Ethel Stone.
Ethel S. | Overall ExperienceFrom beginning to end the staff was professional and helpful.
Steven "Mark" R. | Overall ExperienceWas a customer for almost 2 years. Paid on time each month. I wanted to move over one space so that it would be a little easier to back in. Was told that I would have to pay the new much higher price since it would be considered a new rental. Pretty ridiculous. Rates were raised each year but I just felt that they were raised just because they could. Raises were too high.
David F. | Overall ExperienceNeed a restroom to use after hours even if a portolet Everyone and everything else was wonderful
Karen P. | Overall ExperienceThe facility is very clean and the staff are friendly and helpful.
Ronald W. | Overall Experience