Customer Reviews for Main Road Self Storage
(Distribuidor de U-Haul del vecindario)

967 comentarios

10814 Dorchester Rd   Summerville, SC 29485

(843) 875-9916

Location Hours

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(843) 875-9916

10814 Dorchester Rd
Summerville, SC 29485

Services at this Location:

Location Hours

  • Lun. - sáb.: 9 a. m. - 5:30 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Customer service is great. Knowledgeable staff and efficiently managed.

GEORGE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

RANDALL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob H. 
Clasificación:
5.0

Sign on door says "masks policy in place"neither employee was wearing one.....???

Joseph L. 
Clasificación:
3.0

El cliente no dejó un comentario.

JUAQUITARENAE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITANIE H. 
Clasificación:
5.0

I am a very happy customer. Thanks U haul

DAVID W. 
Clasificación:
5.0

Staff was very friendly and helpful. You can tell they all get along and work well together.

JONATHAN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken D.  |  Overall Experience 
Clasificación:
3.0

The truck was clean but definitely needed maintenance. The steering was very loose and you had to fight with it in order to stay straight on the road. When starting , the battery sounded like it was not going to start and had some hesitation. The shocks were not that great either, the ride left you bouncing quite a bit. Other than that, the truck was clean.

CRISTINA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward H.  |  Overall Experience 
Clasificación:
5.0

Great job guys!

Adam S. 
Clasificación:
5.0

Everything was fast and easy, the two Ladies at the front desk where very nice and professional.

GERARDO R. 
Clasificación:
5.0

Nothing it was fast and easy. People were nice.

CARROLL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
5.0

Very friendly and accommodating, They treat the customer like you are the only one coming in, second to none. I highly recommend them.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

FLOYD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Parag S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES L. 
Clasificación:
5.0

Customer service was great! In and out... no problems. I've used this location before, will use again. Gracias

Tahalia M. 
Clasificación:
5.0

Very prompt, helpful service !

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS ALEXAND L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence B. 
Clasificación:
5.0

Don't know of anything - staff was courteous/friendly offering prompt service and equipment was available on time at the location most convenient to me so don't know how to improve that.

Lauchlin B. 
Clasificación:
5.0

Employee was very helpful! She went out and hooked up the utility trailer and made sure all the lights were working. Would use them again!!!

JAMES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN R. 
Clasificación:
5.0

Extremely kind and helpful staff!!

RICHARD E. 
Clasificación:
5.0

I've used this location several times. The staff is always friendly and helpful. The trucks are well maintained.

ROBERT Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron D. 
Clasificación:
4.0

I was charged for the insurance even though I didn't select it when I made the reservation online, and never asked if I wanted it at check out.

Lucas K. 
Clasificación:
5.0

Service was great. Always prompt and helpful.

STEVEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS C. 
Clasificación:
4.0

I did not receive the appliance tow dolly and did not realize it until we got to the destination.

LISA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
5.0

I have received nothing but excellent service every time I have visited Main Road Self Storage, from renting trailer, to trucks and storage space. Thanks, JW

John W.  |  Overall Experience 
Clasificación:
1.0

We had a horrible experience. Our truck was in awful condition and would love to be able to talk with someone about it. Windshield wiper fluid froze, windshield wiper broke half way through, broken drivers side window handle, leak in drivers window door that rained in on my husband, seal around windshield came loose and was flapping among other things. It was terrible and I would not wish that on anyone. We moved 1200 miles away across the US so this was no small trip with an awful truck!

JASON S. 
Clasificación:
5.0

Very professional and friendly. Highly Recommend.

Theresa K.  |  Overall Experience 
Clasificación:
5.0

The 20ft truck we rented was not very easy to drive. The steering should be checked out soon. I believe its needs a wheel alignment. It doesn't feel very safe to drive in that condition. Everything else was perfect.

Timothy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Biagino P. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIDGETTA B. 
Clasificación:
5.0

Your staff was awesome made me feel very comfortable as if they were family. Thank you so much for making the exsperiance easier than it's ever been before .You girls are great .

Scott W. 
Clasificación:
5.0

This storage business was perfect for our move. Friendly and professional staff and a generally pleasant experience. Climate controlled units kept our belongings safe and in good condition. Could not have been more pleased.

Warren S.  |  Overall Experience 
Clasificación:
5.0

Nothing. Keep the same successful routine.

Moshe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorrie M. 
Clasificación:
1.0

I will never use u haul again they charged me .99 a mile after telling me it was .69 a mile they were very rude about the whole experience poor service

RODNEY J. 
Clasificación:
3.0

Everything, I had the hardest time getting the vehicle, then I had to change vehicles, and the clerk was so rude and short with me. She was not helpful at all, and didn't assist me in any way to try and resolve my issues,not make the transaction any better. Then she took her time as I was waiting outside in the cold and rain. She offered no apologies at all or any further assistance. I don't know if I will ever rent another uhaul again. But I do know that if im asked about my experience, my response won't be that great. I felt embarresed standing there in the uhaul office

Alisha G. 
Clasificación:
5.0

Employees were friendly and very helpful.

William C. 
Clasificación:
5.0

No problems or recommendations noted this time.

TIMOTHY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRENOR H. 
Clasificación:
5.0

Staff: very personable, helpful and treated me as a good neighbor. Equipment: clean and all the lights worked! i think this is the first U-Haul rental where all the running lights worked. thank you!

Gregory L. 
Clasificación:
4.0

The back of trailer leaked on rain and damaged some of our household goods.

Scott W. 
Clasificación:
3.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
4.0

Looked like truck hadn't been washed in a while. Check engine light came on just as I got into Delaware. Found a dealer open and he checked it out.

Randall S. 
Clasificación:
3.0

The staff when I picked up was fantastic walked me through their process was polite and courteous when I came to drop off they were very short and didnt seem organized blocking the entrance by loading a trailer where traffic comes in and out pick up Gentelman and young lady with green hair 5 stars the two ladies at drop off 2 and 3

KEVIN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

James R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason K.  |  Overall Experience 
Clasificación:
5.0

Gracias

CYNTHIA W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark D. 
Clasificación:
3.0

The people that work behind the counter need training in people skills. Every time I go to this location they are very rude.

JUAN B. 
Clasificación:
5.0

The process of renting a unit was easy! Very clean facility. I would definitely use this storage facility again.

KRISTIN M.  |  Overall Experience 
Clasificación:
2.0

Was not able to drop off a day early, and was told to drop off 10 miles out of our way to leave the trailer. We ended up leaving the uhaul at the location that was advised by uhaul representative unattended and unable to upload pictures and finish questions on the drop off. We have used this company numerous times with no problems but after this cluster of a mess do not plan on renting from uhaul in the future. Better off figuring out something else.

NATHAN P. 
Clasificación:
5.0

Thanks for all the help and enjoyed your professionalism and great people. GOD Bless

Robert R.  |  Overall Experience 
Clasificación:
5.0

Super easy trailer pickup and drop off!

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN S. 
Clasificación:
5.0

Folks up front were and are always friendly and accommodating. Thanks, Waverly McNeill

Waverly M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Randall H. 
Clasificación:
4.0

Hutto Food Market need counter help.

ELIZABETH M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tiwanna G. 
Clasificación:
3.0

One person was late to work so I was served 15 minutes after my appointment. But the person who dealt with me was nice and helpful. As I was getting ready to leave, that person arrived and was in no hurry to get there. I couldn't walk any slower than this person. Obviously uninterested.

DAVID C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILLIP S. 
Clasificación:
4.0

Have a dedicated parking space for people picking up the uhaul can drive down to get it then when they return they can just swap packbinto their vehicle without worry of illegal parking

Dustin D. 
Clasificación:
4.0

The pickup truck might have been vacuumed prior to my rental but was not cleaned inside or outside in quite some time. I also was not told at the time of rental with the main 800 # that there would be a $10 per day charge for collision ins.

LINDA W. 
Clasificación:
2.0

Put the uhaul return hours on the window and dont sass the customer when he walks in and says he's returning a trailer 15 minutes past uhaul closing, but still within the office open hours.

Eric D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert O. 
Clasificación:
5.0

If a customer reserves a truck at a location - make sure it's there.

WILLIAM A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
1.0

This was the worse experience of my life. Nobody knows anything. I asked what the charges was for. She doesn't know

BETTY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
5.0

When given a selection of locations for my rentals, I always choose Main Road Self Storage. Their employees are great and the rental process is easy and convenient.

Dennis B. 
Clasificación:
5.0

Customer service very good

JAMES H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer D. 
Clasificación:
5.0

The turn in website does not work well. It could not identify my location but it never gave an option to input and would not continue. It was handled by the location later with no problems

Gary C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wan K. 
Clasificación:
1.0

Phone traction no good . Area has poor phone service. took 2 hrs before gotten live agent and key to truck.. I will never use uhaul with this kind of service again

martha H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

lamarr L. 
Clasificación:
5.0

El cliente no dejó un comentario.

james G. 
Clasificación:
5.0

Tracey was so wonderful. She got us checked in and out very quickly on a busy Saturday morning. I needed to get a bigger storage unit and I called her to see if it was possible. At the time she was very busy and I told her no big deal I will call you back. I didn't have to, because she called me back and took care of my request. Everytime I spoke with her she was very polite, helpful, and happy. It made a very hard day easier.

Jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

EUGENE C. 
Clasificación:
3.0

Small store. Had to pick up at 4:30 at the latest.

CECIL G. 
Clasificación:
5.0

The staff at this location are not only knowledgeable, but also possess an easy going professionalism that immediately puts customers at ease. Always a great experience. Jay

JON L. 
Clasificación:
5.0

The staff of this storage facility are professional, friendly and helpful! The unit I have is clean and the entire facility is clean and meets my needs perfectly!

Mary Ann O. | Reservación
Clasificación:
5.0

This is THE storage place to use in Summerville. Ginger and her staff were very accommodating and worked hard to make sure everything was in place prior to my arrival from Montana. Five Stars!!!!

KAREN G. | Reservación
Clasificación:
5.0

Very attentive to what our needs were and very friendly. Great customer service with a smile. They even checked on us when we were unloading our things.

Missy R. | Reservación
Clasificación:
5.0

Ginger was phenomenal, the process was quick and easy.

Cherita T. | Reservación
Clasificación:
5.0

Great Customer Service! Great storage facility!

HEATHER H.  |  Overall Experience 
Clasificación:
5.0

This facility was professionally run and well maintained. The staff was always very friendly and available. I would highly recommend this storage facility.

JOSEPH K.  |  Overall Experience 
Clasificación:
5.0

Great Experience!

ED F.  |  Overall Experience 
Clasificación:
5.0

The staff was always friendly and helpful, they went above and beyond my expectations, I will miss coming in and seeing their smiling faces. Nothing but great things to say! Gracias.

AMY H.  |  Overall Experience 
Clasificación:
5.0

We have had a storage here for some time and always been happy with the facility and service

MILTON S.  |  Overall Experience 
Clasificación:
3.0

Apparently there was a flood and I had an outside unit. All of my furniture was destroyed due to mold. My unit was also full of mice dropping.

SHANEQUA M.  |  Overall Experience 
Clasificación:
2.0

Everything seemed nice enough and the staff is friendly, but finding rat droppings all over our furniture is a deal breaker. Had to move out.

PATRICK E.  |  Overall Experience 
Clasificación:
5.0

Ginger and Tracy were extremely helpful and courteous. I will definitely recommend this facility!!

BRUNO D.  |  Overall Experience 
Clasificación:
4.0

Staff was extremely friendly. Took me to the parking spot before I signed the contract to make sure I was happy with it. 10/10 would use Main Road Storage Summerville again.

ANDREW C.  |  First Impressions 
Clasificación:
5.0

Sheri`s customer service has been outstanding.

STEPHANIE H.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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