The facility and buildings were dirty and cluttered with trash. The elevators were sub par and barely worked. There were empty beer cans and paraphernalia around the facility
Clayton Sipiora | First ImpressionsSelf Storage Units in Santa Barbara, CA, 93110
U-Haul Storage of Santa Barbara
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Customer service need to explain more about the storage if we are new tithe place for example that we need to buy our lock we should up with all our stuff and they’re was no lock so I had to take back all my stuff
Jessica Garcia | First ImpressionsRobbie was great. All the staff fantastic. Facilities were top notch, well lit, super easy.
Frank Becker | Overall Experience👍
ERICK RODRIGUEZGONZALEZ | First ImpressionsGreat service. great help. Great facility.
Frank Becker | First ImpressionsWhen I rented this unit, I was told it was on the ground floor, it was not. There was NEVER ELECTRICITY/lighting in my unit, I told the manager when I moved in, 1 1/2 years later, never had a light. there were termite droppings all over my boxes. Several times the elevator was not working properly.Often no one in the office or answering the phone.I do not recommend this storage facility.
kathleen buckley | Overall ExperienceEverybody was friendly and, daccelerate customer service. People are really nice. I really like them.😁😘😃😄🙃
gloria sopelo | First ImpressionsThere was little space to park a truck to move equipment because some people we not moving things in and out of storage and were taking up space in the lot that could have been used by others. Not having lights in the units is a huge inconvenience.
Joseph DeCesaro | First ImpressionsRay and Bobby were both very helpful with my move in.
Rosalio Estrada | First ImpressionsManager is excellent
Stephen Bluett | First ImpressionsLa oficina se encuentra en otro lugar lejos de las bodegas. Uno se tiene que mover de un lugar a otro. Deberían de tener la oficina en el mismo lugar. La bodega que me habían asignada estaba cerrada, llame como 4 veces para que pudieran atender mi llamada, me dejaron esperando como 10min., esperé más de 30min para que llegara alguien a atenderme, al lugar para abrir esa bodega asignada, y estaba sucia y rota, me asignaron otra. Mi tiempo dedicado fue más de los esperados que me retraso en. Mía actividades personales.
Lizbeth Arellano Solis | First ImpressionsI appreciate Gabriela’s availability and support during the move in process. She provided excellent customer service.
Deann Purcell | Online Move In