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Pamela S. | Overall ExperienceSelf Storage Units in Rockville Centre, NY, 11570
U-Haul Moving & Storage of Rockville
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 4.5 Average Customer Rating
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I felt unsafe in the elevator. Also, the lighting was poor and nonexistent in the unit. Trying to work in the dark was a real struggle.
Dorrett M. | Overall ExperienceReese and her staff are lovely!
Shanice B. | Overall ExperienceSo helpful/ made storage process so easy! Thank you!
Lisa C. | First ImpressionsReese was Amazing she was very courteous and very knowledgeable she is truly an asset to Uhaul. I would give Reese and her staff hands down a perfect 10 .
RUBY D. | First ImpressionsJust one complaint: The elevator is an old-style service elevator requiring the outer steel door and the inner steel gate to be opened to enter and closed to move the elevator and the reverse to leave the elevator. The outer steel door is especially cumbersome to operate. The elevator alone would cause me to recommend a newer public storage facility to my friends. I want to emphasize that the staff are EXCELLENT. However, there are too few of them since U-HAUL expects customers to rent, sign in, and sign out by the Internet on our phones while being present at U-HAUL so we could take pictures of our storage facility/rental vehicle. Pictures is a good idea. I am not complaining about that.
Leslie G. | Overall ExperienceParking was always a problem. I was challenged every time I tried to park in the lot by employees. And the elevator is outdated and almost dangerous. Would not recommend this storage facility with so many other newer more updated ones with real parking for customers
Gavin S. | Overall ExperienceOne of my storage room was sold I didn’t get no letters I was living in a shelter at the time and the other storage room was open so I believe either the worker or anyone could of took somethings out of it and there is not no email stating they sold my storage
marlene s. | Overall ExperienceRyan was extremely personable & professional. He was very patient and answered all my questions. He gave me an excellent walk through of the facility. I’ll always chose this facility due to the excellent staff- Ryan! He made my day.
Kanchi P. | First ImpressionsMy experience was great please Keep up the great work. Molding a Positive Team work environment is essential to most jobs and careers. Everyone that assisted me via phone or in person I send you blessings & great health Thank you ⭐️⭐️⭐️⭐️🌟
Natasha F. | First ImpressionsFreight elevator was constantly held up by guests, cart was missing a wheel causing my cabinet to drop and break and the office said oh sorry nothing they could do. Unit had no individual light and the sensors in the hall went off quickly. The walls in the unit had holes and the doors were ntlot flush so you could easy into all the units with ease.
john r. | Overall ExperienceThank you
ROBINA S. | First ImpressionsYour computer system does not work update new address and never updates
MARK T. | Overall Experience