Jasmine, Sergio, Charles and the staff were all very helpful!
RAJAC S. | Overall ExperienceSelf Storage Units in Bellerose, NY, 11426
U-Haul Moving & Storage of Bellerose
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Storage Customer Reviews
- 4.0 Average Customer Rating
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GREAT CUSTOMER SERVICE.
Ithalo P. | First ImpressionsPlace is a bait and switch. You book a secure site and they send you to the roof. Nightmare of a treacherous ramp with no turnaround for a truck. Even skilled drivers would have difficulty wit the ramp.
Neil F. | Overall ExperienceNo easy access to storage containers the gate never works Very inconvenient and below grade old school don’t like the facilities at all
Catherine H. | First ImpressionsThe girl that helped me was perfect and I will be back again
Robert N. | Overall ExperienceI've stored with Bellrose for over ten years and the service has always been of great help. Thank you to all the staff from entering and existing my rental period.
SHARON M. | Overall ExperienceAmazing manager, Jasmine. And one other staff members that I met. I only met the two of them so far. It was my first time renting a van and they were very very patient with me.
Regina S. | First ImpressionsExcellent service
FRITZ J. | Overall ExperienceGreat customer service
Giselle N. | First ImpressionsI used the storage for almost a year and never had motives to complaint. Ms. Jasmine Carter was friendly and supportive all the time. She is a hard working woman, easy going, and 100% checking that everything is on its own place. Whenever I needed assistance she was there to inform and answer my questions! Thank you Ms. Carte! Thank you! Wish you well!
FLAVIO R L. | Overall ExperienceMy experience at uhaul was not good at all. The communication is terrible. No one explained the situation with the rooftop. Additionally i wasn't given an access code. Then when i returned i couldn't get to my storage unit unless you back in on a curvy platform. Then they didn't have another storage unit in the size so i ended up paying more then what i anticipated. Additionally when i returned in the night i was not granted access to my storage unit even when i placed the code in on both machines. Alot of things wasnt explained to me and the lack of communication really caused me time, delay, and more financially. Overall i am very dissatisfied with the move in experience.
mekeda e. | First ImpressionsEverything went well thanks.
Camalita R. | First ImpressionsThe ramp to the roof is too small/ tight to actually get a U-Haul truck up. Makes no sense to rent here.
JOSEPHJAMES R. | Overall ExperienceJasmine and Mac were fantastic. I had just moved across the country and had a lot of questions about the different U-Haul services I purchased. They were extremely knowledgeable, helpful and kind despite the high customer volume their store sees. 10/10.
Flavio N. | Overall ExperienceAll staff are professional, highly skilled experienced , friendly and knowledgeable . This uhaul facility is excellent for location and management.
Crystal C. | Overall ExperienceThank you Jasmine and the rest of the team at this location.
TREVOR G. | Overall ExperienceThe management and staff that run and operate this location are by far the absolute best I have ever dealt with. Storage needs equipment/vehicle rental, bill pay etc., the staff at this location are extremely courteous, patient and professional. They truly are a example of what every business would hope for when it comes to staffing!
Steve B. | Overall Experience