All I did was drop off key. The young woman behind the desk was friendly and great
Alquiler de remolques y remolcado en Bellerose, NY en U-Haul Moving & Storage of Bellerose
¿Te mudas de o a Bellerose, NY? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Bellerose, NY 11426 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Bellerose, NY
Remolques de carga
Los remolques de carga en Bellerose, NY son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en U-Haul Moving & Storage of Bellerose!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Bellerose, NY 11426. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en U-Haul Moving & Storage of Bellerose proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Bellerose, NY y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Bellerose, NY en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Overall very good service. Girl at desk was very good, very knowledgeable. Used this location several times.
Make sure u inform the customer verify the start milage My uhaul agent try to charge me 50 miles for 11 mile trip and charge me for their mistake. It is not the customer obligation to ensure correct mileage is written down .The agent was also annoyed at me for their mistake no apology offered
Found the vehicle in good shape. Could had been instructed on vehicle operation. Also the vehicle needs a wheel alignment. Please check, was fun taking it on the New Jersey turnpike!
I have video footage of the rude behavior that the representative displayed toward other customers and myself.
Jasmine at the Bellerose location was terrific, super friendly and helpful. She went above and beyond to provide us with great customer service.
I returned the van after hours. No matter what I tried to do the remote return would not go through. I had all my settings on my iPhone correct to be able to send my location but it never did. Plus, the Wi-Fi for the store was not accessible. I could not connect to their Wi-Fi. I did call the one 800 number and spoke to someone. But then I had to wait 45 minutes to speak to someone. Although the representative was very kind and helpful, waiting that long was very stressful. Returning the van after hours was an arduous and stressful process. We had a long day moving items and just wanted it to be quick. Very stressful. It doesn't work. Otherwise my experience was good with the store. As well as the equipment.
I booked my truck for 12:00 pm but day before my booking I went to talk If I can pickup at 10 instead of picking up at 12:00pm so she ok no problem... next day I went to the location lady asked how may I help you I said I am here to picking up me tuck & it was 11:00am She said oh that's you I been trying to call you since 8 o'clock I said you can check my number phone I've not get any missed call.. she was like oh that tuck is not washed yet wait let me go clean.. so what was that I could not understand her.. very unprofessional!
Staff who assisted was very detailed and clear in her information. Hoping that every staff will use the same customer service skills. I really appreciate her and thank her for providing all the information before leaving the U- Haul location
That the van is cleaner windows etc
Employees were super helpful and nice
Reserved in person at 8 store didn't open until 9 finally when I walked in at 9 truck wasn't ready it needed cleaning first. Horrible. Enjoy my hard earned money.
One person at counter - did well but would be more efficient to have more check in counter personnel
The girls that worked the front desk counter, were very friendly, knowledgeable and helpful. Made everything easy. Only problem was, although the van was new, it was missing a passenger side mirror when I picked it up
U-haul could hire more staff! Your company could stand to increase spending on crucial human staff. There were only two people at the location doing everything: answering phones, helping customers finish checking out their vehicles, and cleaning vehicles as fast as they could to get them ready for the customers. Those two were amazing and should be making at least$100,000 a year with stock options. Are they well compensated?
The manager, Jasmine Carter was great! Sped me through the process & helped with all the details. The U-Haul website, however needs to be updated and not allow the booking of equipment that doesn't exist!!
Need more staff
I've sent two long emails already without any response and have pasted it below. Some seriously unacceptable lack of customer service and empathy. Please contact me soon for refund options, this made the start of my move unneccesraily stressful. Previous email: I wanted to touch base with a representative regarding issues with the pickup of my reservation this morning. I was called late before the night of my reservation to let me know that the location(10 minutes away) I had reserved a truck at no longer had my truck and that I could pick it up at another location (45minutes away) instead. They guaranteed that I would be able to do the mobile pickup at 8am as I had requested in my original reservation. Upon arrival I followed the instructions for pickup and came to a screen that said I'd have to wait till the location opened. I called a representative and they were anything but empathetic and said the other folks messed up and didn't put a key in the lockbox for me so I'd have to wait. When the time came to actually pick it up at 9am, none of the supplies I ordered were in the truck or even in stock. Now an hour and a half behind schedule I got in the cabin of the truck to get it back to our house and found hair, dirt, leaves, coffee and soda stains, and dust everywhere inside as though it hasn't been cleaned in weeks. The outside of the truck didn't have any damage but there were layers and layers of bugs, again, like it hadn't been cleaned in weeks. On top of all this, every person in line behind me at the location has the same issues of being adjusted last minute with a headache of difficulties and curveballs. This is unacceptable in a time when people need to be provided reliable, safe, equipment to move. All of this doesn't nearly add up to the almost $3000 cost of renting this truck. I would like to request, at minimum, that I be reimbursed for the missing equipment, a few tanks of gas, and some cleaning fee. Ideally I'd love my rental fee cut in half for the time it set us back on our time sensitive move, and that we had to purchase more equipment to properly and safely pack our home and move across the country. Let me know what other details you need. Cheers, Tim Heller firstname.lastname@example.org
Explain to your customers that the rental Vans are $125 per day not $19.95 per day. The Service oil light was on the whole time I drove it.
Everything was perfect from me...
More people at the front desk. I had to wait 30 minutes on line just to get the truck keys. I did the online check in but it did not help
I was looking for Box type vehicle, but not available.
We first I sign up to do the share program. Got there for 8 am and the system then told me to wait till 9 am . 9 am came and I still had to wait another 45 min before I got the truck . I waste so much time .
I made a reservation for a 10 foot truck so I could move out of my apartment. When I got to the U-haul location, I was told that U-haul changed my reservation to a van without notifying me. When I asked the worker how this was possible, she was EXTREMELY rude and told me that it wasn't her fault and she couldnt help me get the truck I had reserved. The van was too small to fit all of my things and I couldn't complete my move out in one day. I was not offered any credit or money off even though I got a smaller van without notification. I would like an explanation on why I didn't get the truck I had reserved. My family has used U-haul for years but will not be using again after this horrible experience and service.
The counter lady's is worse and not helpful at all when I return the truck. I park in the back of the building part of U-Haul building Because this is my first time in her from Albany New York. I return the key inside and the counter lady said get the truck back and park in parking lot without any effort to explain