Outstanding storage rental experience. Able to book online, facility was clean, staff very friendly. Thank you, I have already recommended you to several people needing storage units.
Lynn G. | Online Move InSelf Storage Units in Rochester Hills, MI, 48306
U-Haul Moving & Storage of Rochester
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Storage Customer Reviews
- 4.0 Average Customer Rating
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I’m having a hard time gaining access to my locker. I was provided an online access code that didn’t work when I showed up. After visiting the office, the employees could not help me due to access or training limitations. The move-in process could use a little improvement.
Trey B. | Online Move InI have to be honest. All the staff was incredibly helpful through the many years. Bethany however. PUTS FORTH THE MOST INCREDIBLE EFFORT AND FACE TO U-HAUL. SHE REALLY IS A TRUE ASSET T
Lisa C. | Overall ExperienceVery well maintained and polite staff
William D. | Online Move InPeople hog the drive in area. One time they took up the two car spaces and a track space. Another time there was a car parked where trucks are to pull in. She was just going through her storage. Not loading or taking things out. The two car spaces was taken up by a lady where she had mover company in truck place moving item into her new storage place. Please remind people not to hog the few spaces w you have. It is no fun halling items from outside into storage place.
Kathleen P. | Overall ExperienceAmazing experience!! Would use again and would recommend to anyone. We wouldn’t utilize anyone but U-Haul after our experience.
Kristin A. | Overall ExperienceI thought I asked for a ground unit when I purchased. We had heavy products to put it and we had to go up a flight of stairs with no elevator access. Other than that the experience was all positive! Thank you!
Jeff F. | Overall ExperienceEasy efficient service!
David R. | First ImpressionsI appreciated the help from the staff at the Rochester location. They went out of their way to get me the best rate and get me moved in on time!
Christopher P. | First ImpressionsVery nice staff, I like so much , they are very very helpful , Rochester U-Haul 6875 number one storage,
Jasminder G. | First ImpressionsI came back to this location due to closeness to my house and how easy Bethany made the last transaction. However, the Sunday, 11/12 staff lead by Cecilia was less than helpful and treated me more of a distraction than wanting to make me a customer for life. A completely different experience than what I have had with Bethany in the past.
Bryan L. | First ImpressionsHi very good services in Rochester hills mi storages , wonderfull staff, beathny is very nice lady very helpfull I like her so much very good service, storages meet clean , I want to give them 10
Jasminder G. | Overall ExperienceGreat facility
alice k. | Overall ExperienceAwesome staff quick fast and always super respectful
WILLIAM G. | First ImpressionsFacility is great overall, only feedback is the floors in the storage area. I appreciate them refurbishing historical buildings, but not coating/leveling out the concrete floor makes moving flatbeds full of stuff challenging because the floors are so bumpy! Otherwise the place is great and very well maintained, easy to access, and convenient!
Anthony D. | Overall ExperienceGarage Bay door for Uhaul truck was not working the day I was there, Had to use the other bay door. Otherwise everything went well.
carla a. | First ImpressionsBethany was a godsend.
Holly P. | Overall Experience