The staff and managers are very attentive and understanding their customer service is great.(in my experience with them )
latisha I | Overall ExperienceSelf Storage Units in New Orleans, LA, 70119
U-Haul Moving & Storage en Tulane
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- 4.0 es la calificación promedio de clientes
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Entire staff is extremely professional , patient and pays great attention to make your visit a positive experience.
uhc l | Overall ExperienceThabknyou
Bernard S | Overall ExperienceAccess code wouldn't allow me to enter right away
BEATRICE S | Overall ExperienceThank you so much everyone was so kind 0 and courteous I will recommend you all if I hear of anybody that I need your storage unit it was worth the extra price thank you for working with me it help me out so much
frank s | Overall ExperienceEverything was well maintained. If or when I need a storage again ,I will call on U haul
robert s | Overall ExperienceI was charged twice for a moving truck that was back 15 minutes before it’s supposed be. A worker told me the truck would be checked in. Well that didn’t happened. I was contacted from U-Haul 3 hours later asking me if I was going to return the truck. The worker rudely hung up. It took at least an hour and half to back I contact with someone. Once I did speak to anyone that told me sadly I had to wait for a manager to assist me whenever they came to get a refund. This was inconvenient for me on a financial side to have my account tied up with an online overcharge. The next issue I moved out of a storage unit on the same day at noon. Went inside and inform the worker of this change. They called me about the storage unit after they called about the truck on yesterday. I’m not sure why the worker didn’t process the information about the storage unit. No one did anything to assist with either matter.
Felicia S | Overall ExperienceThe whole staff at Tulane is amazing. Every single employee person helped me with excellent customer service.
shardi h | Overall ExperienceAwesome!!!!!!
Debra T | First ImpressionsI like uhaul. Nothing to complain about.
Ladonna N | First ImpressionsVery long waits it trying talk to the the office. The office charged a late fee when they had my card to run my payment
Scott F | Overall ExperienceThey were very helpful
DINAH W | Overall ExperienceEverything was cool with know problem
louis c | First Impressions