The person behind the counter that helped me last night was extremely courteous and friendly. That’s the way every customer interaction should be.

If the employee on shift was friendly and helpful I would’ve gave a better rate and if the elevator was working I would’ve kept my unit

The staff on duty was very rude he also didn’t tell me the elevator was out of service where he said hope you don’t got a lot of stuff didn’t show me were the stair case was I went in and asked for a refund for my money back where I didn’t want the unit anymore it was too much of a hassle he said he didn’t know how to do the refund he’s only been there for 8 months when he said he thinks he figured it out he said my money will be back on my card in a little awhile I took that as a hour or two when I didn’t get the money on my card back right away he said a little awhile means a week I will be calling in a week to make sure my moneys back on my card since I did not keep the unit more than 10 minutes he was very rude and did not specify his name when I asked

The staff was excellent and always available to help, would definitely recommend to a friend and use again.

Way better than the one on Mount Pleasant. Saved uhaul’s reputation in my eyes. The man working there was very helpful and kind!

The staff and especially the manager was rude to me. The manager always was picking a fight with me. Had to call the head honcho for his behavior towards me. I’ll never use their facility to store there again.

I complained twice about mice being found in my unit. One dead mouse in the unit and one in the hall. Yesterday I went to clean out my unit and there was mice feces all over my mattress. The mice ate holes in my mattress!! Total loss. I’m so grossed out I have to get ride of anything fabric in that unit. I had that unit for six months and it’s contents are a total loss. When I complained I was told to call cooperate. What a waste of six bucks! I now have to buy a new bed. Disgusted.

Store Manager was very friendly and help as well as the rest of the staff. I will use this store again.

Thank you 😊

Elias went above an beyond my expectations to make sure I was satisfied. Very pleased with my experience.

The manager on-site Elias was very helpful in every way possible. He was informative and he took care of all my needs. Because of this I will always be a U-Haul customer.

Extremely helpful and knowledgeable.

The manager Elias and his coworker were great. They both were very helpful, flexible, and accommodating. I felt positive energy from them and they were very respectful and professional.