Moving Truck Rental in New Bedford, MA at U-Haul Moving & Storage at Rockdale Ave

Moving to or from New Bedford, MA 02740? Get FREE truck rental rate quotes at U-Haul Moving & Storage at Rockdale Ave. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in New Bedford, MA will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage at Rockdale Ave

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from New Bedford, MA.

Cargo vans and pickup truck rentals in New Bedford, MA

U-Haul cargo van rentals and pickup trucks in New Bedford, MA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in New Bedford, MA 02740. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in New Bedford, MA, reserve a van for your moving needs from U-Haul Moving & Storage at Rockdale Ave!

Alquileres de camionetas y camionetas de carga desde $19.95

Características

  • Barandillas interiores en las camionetas de carga
  • Transmisión automática
  • Air conditioning
  • Suspensión Gentle-Ride
  • V-8 de bajo consumo de combustible
  • SRS/bolsas de aire

Customer Reviews

Sylvia G. en

Grado:

The individuals working were disorganized and kept a number of customers waiting for a long period of time. One employer walked out without helping customers because he needed to leave to go see his baby

Jake L. en

Grado:

Unprofessional service when returning truck. Employee had sign on the door that read “Getting supplies, please come back later” with the lights off, yet when I opened the door they were sitting at the desk texting on their phone all the while asking me to move a truck for them that I parked in the best available spot and then gave me an attitude when I refused.

Samantha M. en

Grado:

Guy working there was extremely rude. Called me and first words out of his mouth were not “hi how are you” but rather “where is my truck?” I had already called to extend my rental the day before so there was no need for a phone call like that. He also insinuated I could not afford to keep the truck. I was completely offended and angry. I will make sure to go with another company all together till next time I need a truck. So unprofessional.

STANLEY L. en

Grado:

Vehicle smelled badly of cigarette smoke. Front windshield was exceptionally dirty, on the inside not the outside. Could barely see when the sun hit it. Mobile check in difficult, if you are not tech savvy

Alexandra S. en

Grado:

Worst customer service i have ever experienced. Was charged over 400$ for damages that never occurred and when confronted all pictures of damages were not available, and when asked where the truck was so i could see the damages the truck had the truck had been rented on a one way trip. I was told all charges were being reversed. Haven’t received my refund through my bank and then i see another charge for my rental, When i was told all charges would be refunded. I was told by corporate nothing could be done about the rental charge even though the inconvenience this has been to me and being out all of this money for something that was not any of my doing they couldn’t refund me my rental cost as a courtesy. Poor customer service, management should be re evaluated. Never will do business again with uhaul.

Ana P. en

Grado:

I called your customer service line and shared with Barbie my experience. Initially the web service was unavailable and difficult to manage and I went into the building to obtain my rental. There was a young lady and a young gentleman working in the office. The young lady was unable to find my reservation initially and was challenged by signing into the computer. At the same time, I was able to finish the registration and was ready for my key. When asked where the vehicle was, I was directed in the one direction, and after walking all the way to the back of the building, I found the vehicle in the opposite direction. When I went into the vehicle, I was unable to adjust the mirrors to see and went back to the office and asked for help. The young lady was now helping another customer and the young man was standing against the wall on his cell phone. The young lady told me to wait just a minute and the young man continued on his cell phone. When I asked for his help again, he proceeded to tell me that he was not on the clock. I adamantly told him that he shouldn't be behind the counter because I was unaware of his personal situation and the young female employee said..."just wait a minute, and relax lady". I walked back to the truck and nobody came out to help me, I just left unable to utilize the mirrors appropriately. Upon returning the truck, the website was not allowing me to check it in. The office was closed, so I parked the truck and left the key in the overnight box. I did not call the 1800 number as I didn't think I needed to. And for the record, Elias Martinez's name is on the door as the manager, but no other number is on the door I received the contract the next day with a $20 convenience fee and another $25 fee for cleaning. I swept the truck and don't remember seeing any red feathers as Elias stated to Barbie. I am discouraged and disappointed by the lack of professionalism at this site. As a matter of fact, after picking up my truck, I contacted another Uhaul facility to express my dissatisfaction with the employees and called another site, and they did not have the number to Mr. Martinez. I have lived in the area for 17 years and have rented dollies from there once in a while, I certainly will not be renting another truck from there, and prefer to drive across town to rent from Penske.

Edwin P. en

Grado:

The location was perfect. No complaints. Easy to use my device to pick up vehicle, however the process to reserve the vehicle was not so pleasant. I called the 1800 number to have some questions answered prior to completing my reservation and the representative I dealt was extremely rude and felt like I was bothering him with my questions. His responses to my questions were very condescending and made me feel as though my questions were dumb. I should’ve called uhaul facility I picked up vehicle directly cause they were far more professional.

Mario P. en

Grado:

Manager Elias at the Rockdale New Bedford location is awesome, very informative, helpful, great customer service, knowledgeable of all questions that I had. When I went in on 11/23 I worked with Michael Porter. He was friendly, but needed to listen more attentively, he got my name wrong - Mario Pererira, when it should be Mario Pereira, I did not have the apt. number showing on my receipt, and my email was wrong after I went over a few times - mario-mbp@live.com, it should have been: mario_mvp@live.com. I had to call and correct. He needs more knowledge help on what each insurance does as he did not know, he only told me that the 14.00 SaveMove covers a percentage, but that was it, not other help. I was pressured because customers were waiting, and I had to make a decision on what insurance to take on, and I didn't have the information I needed to make an accurate decision, so I settled for the 14.00 ins vs. the more expensive one. Also, I was there two weeks ago to register, but was told I could do all the paperwork on the day I needed the rental truck and storage unit. This delayed my stay there as I wanted to pre do all of this prior and just pick up on the day of pick up. So I felt pressured as customers were coming in and only one staff was there working. I had completed my truck rental with Michael, but had to be put aside to let the other customers who came in after me, to get helped, then he came back to me to help me with my storage, even though I came in originally for both, but I understand due to staffing, he had to take care of the other clients who were just coming in for rentals. Then when I went to inspect the truck the link expired, he didn't know how to resend it to me, so I was told to take my own pictures as he walked away. I said you need to verify this, but he walked away, he told me to take pictures. I pointed out a huge mark on the van and he said I already know it is there, but it was his word against mine, nothing documented, what if he changed his story later? Also lets say I damaged the vehicle later and then take a picture, I could of said this was already there, etc. So to be honest and clear I would have appreciated him to back me up on the photos. When I went back in, at this time the Manager was there now, Elias, he was able to resend the link, and I was able to verify the trucks condition by the link by uploading the pictures at that moment, before taking off. So I really apricated Elias help and hope in the future nobody else has to go through this with Mr. Porter. He was nice, but I felt he was losing patience after.

Maria P. en

Grado:

Staff were not customer friendly they were on the phone the whole time of transaction taking care of their own personal business and not focusing on the business at hand. Then upon return the same “gentleman “ that was there was rude and U.N. friendly when I asked if I had returned the truck to the right spot his answer was “isn’t that what the sign says” overall he was rude and appeared not to be happy with his job ! I would not recommend this location to anyone. My first and last time.

Robert H. en

Grado:

Overall, very happy with my rental.

Bruce G. en

Grado:

Mike does a great job , every time

Melissa B. en

Grado:

Outstanding service! Very efficient and friendly staff. Truck was very clean. We would use these guys again and recommend them in a second! Great job!

Sol B. en

Grado:

Excellent customer service

jeff S. en

Grado:

Excellent service!

Janice M. en

Grado:

Neglected to mention there were mileage charges as well as a fee for returning after hours at drop off location. Stated that $138 was my total bill. Don’t appreciate the deceptive practices

Thomas G. en

Grado:

Both gentlemen were very nice to work with

MacKinnon C. en

Grado:

App didn’t give box code right away, I didn’t know you didn’t need the keys to check the odometer, so contacted general manager before opening.

Rene T. en

Grado:

The gentleman went out if his way to help me. Thank you.Never go to Mont Pleasant location again Terrence was so rude and laughed in my face .

roy P. en

Grado:

Quick and easy. Very convenient.

william K. en

Grado:

The gentleman who took care of me was very nice and a pleasure to do business with.

CATHLEEN S. en

Grado:

Excellent customer service! Thx

Brittney R. en

Grado:

This was not me (Brittney Rego) who rented this! Someone use my identity to rent this vehicle! A police report has been filed with the New Bedford Police Department! Appropriate verification of who is ACTUALLY renting your vehicle would be smart!

Marit I. en

Grado:

Really nothing. I've used this business before and came back because it was a good experience.

chemise S. en

Grado:

The move was great

michelle S. en

Grado:

Keep doing what you're doing.My experience was excellent. Good truck and good service. The people were friendly and courteous. Up

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