The staff at this facility was super helpful and met my needs. I appreciate all their help and support
ANN M | Overall ExperienceSelf Storage Units in Hyde Park, MA, 02136
U-Haul Moving & Storage en Hyde Park-Milton
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We couldn't stand up in the storage
Sharon D | Overall ExperienceI want to particularly highlight the staff at Hyde Park-Milton. I was there a number of times during the busiest week of the year around Sep 1 when tons of people are moving and need storage, trucks, and supplies and are generally stressed and rushing. Despite this chaos and intensity the staff remind calm, cool, and kind consistently. It was not just one staff member either, I had this experience with many of them!
Zachary R | Overall ExperienceYou can never get inside to get your belongings personal vehicles broken down in front of the access doors also U-Haul trucks all over the place nowhere to park your personal cars just very poor service.
LATANGA S | Overall ExperienceI reserved a unit online and the staff went above and beyond ensuring the unit met my needs. It looks like the facility is having some work done, but it is clean, well kept and it didn't interfere with me moving in mu belongings. Darron Spriggs and his team are phenomenal and I would recommend to family and friends.
Kerimah R | First ImpressionsThe young man working in a building with no electricity in 90 degree weather needs a raise. He took care of each customer that came in and was working by himself. BTW I did not get a unit I rented a van.
Denise H | Online Move InGave this location below average because it is very difficult to negotiate the narrow passage between trucks to get to the entrance of the storage units. The trucks jut out at different lengths. While not going fast, my car suffered significant damage to bumper and broken taillight assembly.
Dexter L | First ImpressionsThe Staff here are very helpful and friendly 🙂 great group of people 👍 THANK YOU UHAUL YOU ARE ALL AMAZING!!!
DARRELL P | Overall ExperienceManager-bad attitude, mumbles when he talks 1st-employer friendly, helpful, but as rented me a small storage & medium size truck 2-employer friendly, helpful, calm, very understanding
William W | First ImpressionsI think your storage facility is fine I had no problem with the staff or the,if I have anything to store again I would return.Thanks again .
GEDDES B | Overall ExperienceTerrible experience
Derek H | Online Move InI give it an average because Upper Management Staff really work w/ their customers when it comes to the finance part to keep you from losing items you work so hard to buy ( Wendy is her name). The instore staff are Ignorant, Unprofessional, and have no work ethics! They move as slow as a turtle, they avoid eye contact, no warm welcoming greeting ...Just Horrible! There were mice dropping and urine on many of my items I discarded a lot of items that were in boxes as the critters seemed to chew their way threw. Thank God most of my belongings were stored in plastics bins, but the bins w/o covers took a hitting. Let me not forget to mention, during my first week of service with UHaul, one of the idiot workers put a rat trap box on top of one of my boxes! This place should be avoided like a PLAGUE!
Amanda V | Overall ExperienceThis facility met my needs promptly
Patience e | First ImpressionsWhy do you have to raise the price?
MARIE A | First ImpressionsGreat customer service!
Alexander S | First ImpressionsI had the pleasure of interacting with the store manager, who consistently demonstrated exceptional helpfulness and dedication to customer service. His assistance was invaluable, and I greatly appreciated his efforts to ensure a positive rental experienced. His professionalism and expertise are truly commendable.
Kejuan F | Overall Experience