Clean and organized rental office. Friendly staff.

The actual facility was great...everyone was helpful and nice..my only issues was with the company as a whole... I found out 2 days after my monthly payment was deducted from my bank account that I was approved for a house and that I could move in that weekend. When I contacted uhaul about a possible refund since I wouldnt be needing the unit for that month I was told no they dont issue refunds and they just suggest you dont move out til right before you payment is due. Had I known I would be approved that quickly I would have moved my stuff out early. So I was out almost $100 for that. Then when I put in my move out request on the day I moved out (may 31) everything was good to go as I was told..but then today (june 28) I checked my account and they had deducted another $100 now I have to wait 3-5 days to have that money refunded to me.

Would have been good to know in advance that we were able to load closer to my unit in the back of the building.

The two men who were working on Thursday, Friday and Sunday- days that I had been in the office were helpful. They seemed short handed and could have used help. Even so, they did a good job trying to get us taken care and answer the phones. Thanks for you assistance. Steve

I found dead bugs in my storage unit along with little almost Roach like bugs crawling on some stuff. Not to mention having to move stuff from in front of my unit a few times that someone had placed in front of it. Overall just wasn't happy finding bugs so I took my stuff out because I'm not paying for pest.

The lady who assisted us was very polite and professional.

They were very helpful both ends of the trip.

Cynthia was fantastic. She was friendly. Patient and did a great job explaining everything. I would love to work with her again anytime. The facility is clean and well maintained. I am very happy we decided to move units if only to work with Cynthia again.

Thr Woman at the Desk was very helpful and Swift. Was was great in help grabbing the right size i needed

Second time I’ve been charged twice for service, billing department lacks basic accounting

I've patronized this U-haul location several times to rent trailers, trucks, etc. over the last several years. This time, I needed parking/storage for a trailer and they had just the solution I needed. Time from my first phone call inquiry to actually parking my trailer behind the secured gate took about 1 hour and I'm very happy with the results. Good operation here!

Horrible experience wherein Uhaul misbilled the account and demanded payment without EVER correcting their documented errors. The unit contained sentimental items of a loved one uhaul violated...

Thank You For All Your Help

The experience was pleasant except for the wait time. More staff is needed at this busy location,.

Storage unit was clean. Staff were friendly and helpful. Unit was far away from entrance but they were able to give me one closer when I asked.

No complaints.

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I will always conduct my Uhaul business at this facility. The the employees are friendly and always provide a solution for my requirements. I like conducting business at this branch.