Main reason we moved out was the freight elevator. Between the hassle of opening/closing, taking son to ER when his fingers smashed, and the possibility of getting stuck if someone doesn’t close the elevator. Having the sliding door locked outside of office hours and having the extra swipe of “checking in/out” were other annoyances
David F | Experiencia generalSelf Storage Units in Hendersonville, TN, 37075
U-Haul Moving & Storage en Hendersonville
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Comentarios de clientes de almacenamiento
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- 4.5 es la calificación promedio de clientes
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Opiniones de clientes verificados
Cada comentario está vinculado a una reserva o contrato de U-Haul real.
Cómo funcionan los comentarios de U-HaulIn business things will happen. I spoke with the front desk and told them I was done with my unit. The next month I got debited again. I call the store and they corrected it. These things will happen it’s how they handled it that made the difference
Charles B | Experiencia generalGreat workers in the store 👏 👍
Kim D | Experiencia generalStaff was courteous and helpful. Went out of their way to make sure I was taken care of.
Bernard N | Experiencia generalGreat services
EDDIE B | Experiencia generalSome of the staff were just “doing their time” and not very helpful each time I inquired by phone about the broken elevator. I expect a business I plan to use to be more pleasant and at least seem like they want my business. Just answering the phone by saying “Uhaul” or just “hello” doesn’t do it for me. How about “Good morning, this is John with Uhaul, how may I help you?”. The Manager we dealt with in the store however was excellent and very professional and apologized for our inconvenience.
Sarah S | Experiencia generalI didn’t like that more than one person would be using the elevator and the doors at the same time slow us down a lot waiting on elevator 15 to 30 minutes sometimes
Angela F | Experiencia generalVery pleased.
Garrett R | Experiencia generalAll the staff friendly and helpful.
JOHN O | Experiencia generalFix the damned elevator! I had to pay extra for my movers to haul heavy objects up 3 flights of stairs. Also I was told that I could not unload my POD after move-in. Brodie was exceptionally nice and helpful. The second unit I rented will be cancelled as I am a 72 year old woman who had brain surgery last Ict. I am really tired if encountering people with no brains!!!!!
pamela a | Primeras impresionesI was stuck upstairs for an hour, the office wouldn't answer the phone. They knew i was upstairs and they kept walking past the elevator knowing i need it to get down. I am battling cancer, i started having trouble breathing. I finally had to call 911 and the rescue department called uhaul told them to get me down. I am extremely angry..
Harry B | Experiencia generalVery smooth move in !
Denise C | Primeras impresiones