The storage unit I had reserved online was full of furniture upon arrival. I was transferred to a more expensive unit without being made aware that the unit costs more money. The place is understaffed, every time I came in it seemed like the staff was bothered by doing their job
Joseph P. | Overall ExperienceSelf Storage Units in Greensboro, NC, 27403
U-Haul Moving & Storage at UNCG
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 3.5 Average Customer Rating
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While the facility is equipped with good locks, lighting, and cameras, there is a damaged U-Haul truck and a considerable amount of debris next to loading dock. From their comments, it was evident the staff believe the debris to belong to an unhoused person, that he uses the damaged truck for storage, and they are accustomed to this. The unhoused person entered the storage space while I was vacating. While the interior was clean, there was broken glass littering the loading dock when I arrived. Given the availability of more-secure storage in the area, I would not recommend this location to a friend, at least not without sharing my experience.
ROBERT W. | Overall Experiencewant informed i had to storage my things on a 2nd floor of a storage:.: but we got it done
LATARSHA M. | First ImpressionsUnit was not available when arrived they had to send me to a different location which was inconvenient no apologies or understanding
JAZMINE P. | First ImpressionsThe 2 gentlemen who opened on 04/13 was very professional nice and courteous. They were extremely helpful in helping ne with my storage as well. The 911 w gate Blvd store. Highly reccomended
Danica J. | First ImpressionsYour staff are so rude and unfriendly
Marcella W. | Overall ExperienceI have had always had a good experience working with Uhaul from rental trucks too self storage, the staff have always been 95% of the time very friendly and knowledgeable about the functionality of their work place. Thanks for the help at a very much needed time.
Ruth C. | First ImpressionsIt was a good place to storage my things, even though I wasn't aware of the storage space until it was time to pay for it. But it was good service. Thank you.
Johnie T. | Overall ExperienceJustin is very rude and un profesional the worst part is I’m homeless and kept in touch he still put my unit in action
Ferrin D. | Overall ExperienceI came there it was about 6 the man said that he was let me have more time than I went back there to load my stuff up he put me upstairs on ladder so I am 55 years old and I am disabled that is dangerous and then I moved my stuff and I saw roaches all over the place climbing out of people's storage and then the guy came back and said oh yeah I'm almost finished we say yeah we're gonna have a couple of pieces left and then he brings his black big black guy there and he um He did not introduce herself He did not introduce herself he just came in and said yeah I got to leave and come back tomorrow that I was in the 7th o'clock so you cannot get your store unit at the 7 o'clock I think that is unfair
LaMelody G. | First ImpressionsThe customer service was great but there were cockroaches and water bugs in the units which was pretty disgusting especially when you’re leaving your things there for a period of time.
Shatisha R. | Overall ExperienceReggie was SOOOO helpful and kind
Heather A. | Overall ExperienceThank you for your help in securing storage for my daughter
dedra d. | Overall Experience