Unfortunately, I was less than pleased with the staff at the Greensboro location. For the most part, they just didn't seem to care about my experience and just doing a job; nothing more. Lastly, when I moved out of the unit, took my card back to the facility and checked out, I received a delinquent notice via email that I had not paid my storage fee. I attempted to call U-Haul at 1560 W. Gate City Blvd and could never get anyone to answer. I had to make another trip to the location to get the matter cleared up. Apparently, someone didn't "clear" me from the unit as promised. Don't mean to beat anyone up, but the folks at 1560 W. Gate City Blvd in Greensboro, could use some customer service training. Thanks! C. StaceyCURTIS S. | Overall Experience
Self Storage Units in Greensboro, NC, 27403
U-Haul Storage en Greensboro Coliseum
Greensboro, NC 27403
Services at this Location:
Ubicación de Servicio al Cliente
911 W Gate City Blvd
Greensboro, NC 27403
- Open Today: 7 am - 7 pm
Horario de acceso al almacenamiento
- Lun. - dom.: 24 horas
Move-In Online or Visit Customer Service Location for In-Store Assistance
¿Qué es 24/7?
Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Features Available at this Facility :
Available Units (All Sizes are Approximate)
Medium | 7' x 12' x 8'
Interior 1st Floor Street Level No Climate
Casa de 1-2 dormitorios (hasta 1,200 ft²)
¡Queda 1 unidad!¡Queda 1 unidad!¡Queda 1 unidad!
Medium | 10' x 10' x 8'
Interior 1st Floor Street Level Climate Swing
Casa de 2-3 dormitorios (1,200-1,600 ft²)
¡Queda 1 unidad!¡Queda 1 unidad!¡Queda 1 unidad!
U-Box® Containers for Moving and Storage
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Just give us a call when you want us to pick up or drop off your U-Boxes.
Additional Services at this Location
Comentarios de clientes de almacenamiento
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I ordered a storage facility on January 4 knowing that my daughter would be getting out of school in May. I reserved a $40 unit in anticipation that it would be a busy time of season for U-Haul storage in Greensboro. I took all the necessary precautions and when I arrived to check in the $40 unit that I had reserved four months prior was no longer available. I was told that I could rent another unit that cost $79 a month which I disputed because if it was the negligence of U-Haul then I should’ve been given that $79 unit for $40. Instead I was sent to another location a few blocks away and still had to pay additional storage fees in the amount of $69 a month instead of the $40 that I reserved for. I spoke to the manager Justin Smith and Clifton dancy the companies president and he Informed me that because of the system he could not honor the $40 rate for a higher storage unit. I was highly disturbed and upset that’s such an era could happen. I would like to have the 3 to 4 months of storage at the original rate that I’m booked for which was $40.Serne J. | First Impressions
Customer did not leave a comment.maritza l. | Overall Experience
The lady at the counter( Jessica) was extremely rude, treated me in a condescending way as if she was doing me a favor, I don’t understand how someone so rude can have a customer service position. This has been my worst U-Haul experience by far. I drove to my storage unit and surprise surprise the floor was covered with mice droppings, obviously there’s no pest control as I didn’t even find the typical mouse bait box that usually you can see in your unit when you move in. Bad customer service and pest ridden units WOULD NOT RECOMMEND ANYONE TO KEEP THEIR STUFF HERELuis V. | First Impressions
Just no break with monthly fee even during the pandemic. When talking to anyone its always a different story.shirley h. | Overall Experience
Customer did not leave a comment.Marsha R. | First Impressions
Staff is very goodchristopher s. | First Impressions
This location is by far the best and always seems to live up to Uhaul's policies and standards whenever renting. Everyone is always friendly and you can tell Justin truly cares about the company but even more his customers. Thanks again Uhaul as always ❤✨✊🏾🙏🏾Brittney H. | Overall Experience
Customer did not leave a comment.thomas J. | First Impressions
The staff was helpful and my experience was greatAlex D. | Overall Experience
The manager Scott and his assistant Stormy were very helpful, Loving and compassionate. They really went out of their way to cater to my needs in a time I needed most, I can’t thank them enough, very helpful and I will being going there again if I ever need them I’m confident they will be there for me again..Alex D. | First Impressions
Customer did not leave a comment.donald j. | Overall Experience
All my stuff was covered in mold because the air conditioning wasn’t working. Then they made me pay for a whole month when I didn’t need it anymore. The customer service was terrible as well. Overall I wouldn’t recommend this place to anyone.Khelisha C. | Overall Experience
Customer did not leave a comment.John F. | Overall Experience
I felt very unsafe there because it it is very secluded . There was also men that appeared to be living in one of the units.Meshone T. | Overall Experience
Need to learn to answer phone. Call center not customer service manager could reach Orlando until using “messenger” to finally get a response after 3 weeks of trying WITH NO CALL BACK. Yet could email and text harrassing me for payment on an empty unlocked unit. Everything was fine besides the difficulty reaching this location as well as correcting bill. After this experience I will never choose U-Haul again. Way too inconvenient trying to reach ANYONE everdana b. | Overall Experience
Customer did not leave a comment.CORT M. | Overall Experience
There was water all over the floor. Myself and the help I had moving into the unit slipped several times on the floors because of the water. The floor of my unit was wet and I’m concerned that if it rains, my stuff will get ruined. I’m having to go purchase a tarp to cover my stuff to avoid it getting ruined from rain. To have a temperature controlled unit, it was very hot and humid in there. The storage unit was very poor quality and I would in no circumstance recommend their indoor units at least until that issue is fixed.ashley t. | First Impressions
Customer did not leave a comment.susan m. | First Impressions
Customer did not leave a comment.deborah m. | Overall Experience
Customer did not leave a comment.AIYSHA J. | First Impressions
I had to call 4 times to let them know I had moved out. And the still sent letters and made left text messages with my reference. Like I owe them. Poor communication and lie about handling the business correctlyTASCHANER N. | Overall Experience
Orlando, the manager, was fantastic!! Patient, informative, helpful, and thorough.KIMBERLY F. | First Impressions
Customer did not leave a comment.TAYLOR P. | First Impressions
Since uhaul took over this site there has been a steady stream of upgrades to improve the facility as well as make it more secure. The loading dock is now user friendly.JOSEPHINE B. | Overall Experience