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guillermo m. | Overall ExperienceSelf Storage Units in Flushing, NY, 11354
U-Haul Moving & Storage of Flushing
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U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
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Storage Customer Reviews
- 3.5 Average Customer Rating
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Thank you for having the space for me to store some stuff temporarily. It was tremendously helpful. As a new customer with no experience and not big on technology, your staff were very helpful. Grateful.
doreen h. | Overall ExperienceGreat location. Very busy and the computer system was down, causing a return trip to close out my bill. Otherwise a good experience all around. Thanks!
Chris S. | Overall ExperiencePeople who working for uhaul was very nice and very helpful. Especially, store manager was very nice and very helpful. Thank you very much !!!
Ji Hye H. | Overall Experienceno dumpster service available for unwanted items and Uhaul doesn’t offer driver service !
ROBERT W. | Overall ExperienceExcellent services
LISBETH A. | Overall ExperienceAlmost every time I have been there, if I need help at the main desk, it takes FOREVER!!! There is usually only 1 person working, it takes extremely long to get through whatever steps the computer takes them through. As one person in line said, I could rent a multi thousand dollar car in seconds at a car rental company. I assume your computer system should be updated. The employees seem frustrated as well. The facility was clean, it would have helped if more air was circulating throughout each isle of lockers. It was very uncomfortable in there in this hot weather. The staff was very nice and professional!
Karen A. | Overall ExperienceFriendly and knowledgeable…
LEXSONE W. | First ImpressionsThe location is very cleaned and well maintained. However I saw large bugs flying around near the place you empty your things. My storage I received had some damage at the bottom of the door so I had my tour guide take a photo.
JESSICAA B. | First ImpressionsThe U Haul employee named Andre is a nasty, rude, lazy, obnoxious, slow, and he is your store manager!!! Treats customers differently based on race, and treated me with a nasty attitude because I looked Asian. Even after first initial payment issue was settled about a week ago, our storage door had a lock. He lied that he sent someone to unlock it when it was a lie. I had to go back and forth from our storage on forth floor to the front desk three times to have him go up to unlock it himself without any apology for the inconvenience and for his lies…. NEVER will I use this facility for my storage needs, nor say anything nice about renting a space at this location. I have been having great experiences in different Uhaul locations, but this location needs to change its manager to make this place to be on par with other locations and your company’s standard if there is any…. Stop hiring unqualified individuals as managers because it ruins the entire facility…. I really think that your company should do a surprise audit or inspection to get this issue corrected fast as I often see so many unhappy customers on the lines to get helped…. Truck rental is another disaster in itself…. People are arguing outside. Gas gauge is working where I put in gas, but the needle doesn’t move at all…. If I was nasty, I could sue for faulty gas gauge that defrauds customers…. Please do bring sanity to this place as I like using Uhaul!!!
Jamison M. | Overall ExperienceAnd a very chaotic environment. It's nice to have a secure storage unit for my business. But most of all I want to thank the staff was always helpful. I've been there for over 10 years I think. I might be back.
Gregory K. | Overall ExperienceExcelent customer service.
Ramon L. | First ImpressionsThe staff that helped with our storage unit was helpful & friendly. But, the one older gentleman, Jeffrey Taub, who was supposed to help me check out my truck rental didn't help me properly. I had to go back inside to him 3 times. I wasted over an hour just trying to get 1 rental truck dealing with him. Very unprofessional. I went to him to pick up my rental and he had me do it over my phone when I was already in front of him at the counter. I tried over the phone & it didn't work so I still had to go back in to him. It took him 3 mins to get me started. He could've done that the 1st time I went to him. Then he gives me truck keys for trucks that were in the middle of the rows. Not in the front. We Had to wait until the other trucks get moved for us to get the one we rented. He gives me a truck that has almost no gas. I asked him if he had one with atleast half a tank of gas. I wanted to make sure i didn't get stuck getting to my destination and he tells me there's a gas station up the block... Very unprofessional..
Miguel A. R. | Overall ExperienceCompletely Satisfied
Irene H. | Online Move In