Excellent customer service. Access hours are the only downside
Patrick E. | First ImpressionsSelf Storage Units in Federal Way, WA, 98003
U-Haul Moving & Storage en Federal Way
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Contenedores U-Box® para mudanza y almacenamiento
Nosotros te entregamos contenedores U-Box, tú los empacas y nosotros los almacenamos en nuestro depósito seguro. ¡Cárgalos a tu propio ritmo! Simplemente llámanos cuando desees que recojamos o entreguemos tus contenedores U-Box.
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4.1 millas desde esta ubicación
Fife You Store It LLC
4509 20th St E
(U-Haul Neighborhood Dealer)
Fife, WA 98424Limited Units Available. Act Fast!
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4.4 millas desde esta ubicación
U-Haul Moving & Storage of South Auburn
917 Auburn Wy S
Auburn, WA 98002Limited Units Available.
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5.6 millas desde esta ubicación
U-Haul Moving & Storage of North Auburn
5110 Frontage Rd NW
Auburn, WA 98001Limited Units Available. Act Fast!
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5.8 millas desde esta ubicación
J&J Mini Storage LLC
11809 Valley Ave E
(U-Haul Neighborhood Dealer)
Puyallup, WA 98372Limited Units Available.
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- 4.0 es la calificación promedio de clientes
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great customer service experience
Barbara H. | First ImpressionsThe personnel were always accommodating and very respectful
MAUREEN M. | Overall ExperienceEveryone was super polite and helpful. The facility was top notch.
William W. | Overall ExperienceOur facility was great. UHaul as a company was NOT. The fact that we tried to set-up auto-pay FOUR TIMES and it never stuck and so then we got the threatening emails about failure to pay. We had to deal with this while we were on vacation, while a family member was dying and was just hugely inconvenient. I would never recommend anyone use UHaul because of this reason.
Brent W. | Overall Experiencethe hours of accessing my unit diminished over the years which left me only a couple hours to access my unit a week. I would like a partial refund. 206-475-5208. gillian klly
gill k. | Overall ExperienceMajority of the staff was not friendly the phones would always go to customer service whenever you try to call and I had told them for over a year to send my unit to auction and they wouldn't do it and let the bill rack up so finally they had to eat the cost which is ridiculous that it took that long and that's even after speaking to the regional manager of storage
TREVOR S. | Overall ExperienceThe option for a second access card per unit would be convenient.
RYAN D. | First ImpressionsAvery's customer service was exceptional. She was extremely helpful, polite and made sure we were taken care of.
JoAnn E. | First ImpressionsIt's really hard to get to our unit and we had to make about 20 trips with two carts. Back breaking work but the facility is nice - glad it's temperature controlled.
Malia A. | First ImpressionsI was very pleased with my experience using your storage facility. This was the first time I have ever used a storage facility. The price was good compared to other places I checked. It was easy to have access and sort through belongings as we moved into a smaller home. Thank you.
Shannon P. | Overall ExperienceSuper nice counter heip. Thank you
paula d. | Overall ExperienceThe staff, facility and unit cost overall were fine. There are not enough load & unload spots with a ramp. I had to unload a Uhaul from the rental truck parking area directly across from the storage facility entrance. This was not the safest because you had to wait for cars to drive by and then work your way between cars parked in the few loading spots. My mother's car also had an attempted break in the day we first acquired our storage unit. There was also a woman who seemed to live her days in her unit. Every time I came to add to my storage unit, she was there parked in a loading zone spot and inside it looked as though she had set herself out a nice living room in the aisle where she seemed to be enjoying her day.
Kari F. | Overall ExperienceI will rent from you again or whenever I need storage
Toyie R. | Overall ExperienceI have only one complaint re: wasn't told about how far movers were expected to carry items. Other than that staff was friendly, conscience and helpful.
Jennifer V. | First Impressions