I paid for month 2 month, however when I cleaned out storage, I was unable to advise staff due to COVID-19, I stopped making payments...they continued to charge me 3+ months after the fact. Then placed it on my credit before I was ever informed!

keep up the great work to move forward thanks

Very professional environment.

The customer service there was very great the manager Devita was very helpful. The only thing I don’t like is that my unit is on the top floor and kind of hard for me . But other than that I will recommend on my friends to go to this location

First off the online process was horrible when I arrived at the location which was 10 minutes before they're closing time I was rudely told they could do nothing for me in regards to me not being able to get in the building however an employee let me in and once I walk around to my unit it was not ready however I managed to get in to the unit and store my belongings came back the next morning only to be told that I could only come during store hours due to the card machine not working when I arrive on the second day I could swore I seen a bug not knowing exactly what kind of bug would appear to be a cockroach I immediately go to the office they came they picked up the bug but never told me what it was so now I'm in fear of my belongings being infested what kind of operation is this never in my life have I experienced such a unprofessional situation I will be contacting corporate

Seen my issues with storage and moving out and was helped with the best offers U-Haul has

Customer Service is A-1. Friendly, helpful and with a smile.

None

This staff is nice and understanding and they work with you

Awesome

The workers complained the whole time and never picked up the pace when they got a lobby full. The storage unit was infested with roaches which l brought one or two home😠😤.

It would be nice to have a light inside the storage container. Just a thought. 😁

When I rented the truck I requested a 15'. While I was in the office I was asked to take a larger truck but would only be charged the for the fifteen foot. That did not happen I was over charged.

Not enough staff. Chaotic.

thank you

I have lived all over this country from Texas, Nevada, Arizona, Michigan and Maryland in all states I used Uhaul to pull my furniture and for storage. This was the worst experience I have ever had.