Comentarios del cliente para U-Haul Moving & Storage at 7 Mile & Van Dyke

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage at 7 Mile & Van Dyke

Grado total:

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Hilda J. en

Grado:

El cliente no dejó un comentario.

Kourtney J. en

Grado:

Hire new people

Ervin D. en

Grado:

El cliente no dejó un comentario.

Latisha M. en

Grado:

El cliente no dejó un comentario.

Manuel C. en

Grado:

Leave well enough alone!

charlie W. en

Grado:

It's nice to be around Pleasant people who are attentive to their customers...

Rose F. en

Grado:

El cliente no dejó un comentario.

Kenneth R. en

Grado:

El cliente no dejó un comentario.

Lequa N. en

Grado:

Need more staff onduty

Anita C. en

Grado:

Keep doing what you are doing

Deon H. en

Grado:

Service counter was slow but overall I'm always happy with this location

Leana W. en

Grado:

El cliente no dejó un comentario.

Leo W. en

Grado:

Maintain you good quality service

Cecelliaelizabet M. en

Grado:

close it

Dewayne B. en

Grado:

El cliente no dejó un comentario.

charles S. en

Grado:

I assisted the general manager by taking the trailer and a replacement tire, fourteen miles round trip, to Belle Tire in Madison Heights. The tire was the wrong size and he only adjusted my bill $10.00 ten dollars. How cheap can you be!!

carlotta H. en

Grado:

I reserved a truck rental a week prior to the date ,when I arrived they told me that the size truck I reserved was not available and tried to give me a smaller one which means more trips,more miles, more time and more money!!!

Aenise R. en

Grado:

Have more people staffed during peak moving days. Make sure you tend to customers in order to which they arrive. Make sure you explain the process to customers (if it's their first time or not) for returning equipment/ trucks after hours. Have the actual truck that was reserved available for pick up.

Danna W. en

Grado:

The service I received was excellent, my needs were met accordingly. The staff was friendly, courteous, and very informative. I will definitely recommend this facility to others

Henry E. en

Grado:

I made a reservation on the computer and it still took 45 minutes to get my truck. There was only 1 person working (Manager) and he was doing everything. No way to run a business.

Mary H. en

Grado:

They didn't explain the rates to me I was charged double. I will dispute this charge

LAGAIL S. en

Grado:

I do not recommend this ghetto place to anyone! I had a reservation for 430pm to pick up a cargo van, I gets there on time & walked into a line of 4 people waiting to get helped. The two associates were not experienced at all these two idiots took their time messed up other ppl’s contracts & literally had me & others waiting without apologizing for the wait or anything ! They were too busy discussing about quitting & walking out on us after we then waisted our fucking time in there ..I was in there damn near 3 hours with a infant & there were other ppl there with kids as well , I’ve made about 4 bottles during my wait here which is ridiculous & I didn’t get helped until 7pm and the van was due back at 830pm ..I left there went 10 miles away to pick up a stove & came right back on time & used the after hours return option ..I looks at my account & these bitches then charged me over 130 dollars after they held 60 dollars of my money just totally messed my account up ..then these bitches tried to charge me 30 dollars extra for gas I never used I bought it back how I received it..the worker there said I had a full tank when it wasn’t full then charged me for it they are fucking liars & crooks! Never go to this ghetto ass place nothing but black incompetent dumb ass ppl that has no business working here !! Go to the suburb where you will get treated with respect! These bitches didn’t apologize for my wait & overcharged my account twice charged me over a hundred bucks & didn’t even get my full 4 hours and didn’t have it for a full day which is bullshit! I’ve rented trucks before and paid 65 to go from Romulus to Pontiac and had it overnight but this location is janky and is shady as hell they charged me over 100 bucks only after having it for an hour!! Straight thieves I will never come back here! Then I requested a refund for the gas charge and the manager tommy sr called me & had a nasty attitude he was like next time to check the gas before I go cause he won’t be refunding me again and I’m like oh yes the hell you will son of a bitch I started to dispute the charges with my bank he has a lot of nerves how y’all mad at me when y’all are the ones scamming ppl?! Tommy you need to get let go because your attitude stinks and you’re a very evil man that needs to be slapped how dare you talk to customers in such a way ? You black ppl are ghetto & will never get far in life just ignorance at its best fuck y’all

sonya l. en

Grado:

Awesome

Davina B. en

Grado:

The workers complained the whole time and never picked up the pace when they got a lobby full. The storage unit was infested with roaches which l brought one or two home😠😤.

Jaton G. en

Grado:

I love the customer service. All of them were very nice, But Audrea was amazing I love her

TEOLA W. en

Grado:

El cliente no dejó un comentario.

aaron S. en

Grado:

El cliente no dejó un comentario.

Anita D. en

Grado:

The person confused someone for another customer that was overcharged

zeina B. en

Grado:

Faster systems

Candace C. en

Grado:

El cliente no dejó un comentario.

ALEXIS S. en

Grado:

The guy who put in my order did everything I did not want as if he didn't know what he was doing but tried to make the impression that he did. We got a truck bigger then needed, return date was wrong and I had to take back to where I purchased the truck because he gave me a local truck

Marc H. en

Grado:

Take money for things not right,,

Sylviafaye H. en

Grado:

El cliente no dejó un comentario.

VITALIY B. en

Grado:

It takes a while to get something on rent there.

Kayla D. en

Grado:

My rental was not at the right gas mileage when given to me. I was told that I would be given an discount because of that but was still charged. The wheel alignment was off in the truck. I will never rent from this location again

Angela S. en

Grado:

El cliente no dejó un comentario.

Donnamaria B. en

Grado:

Quicker service.

Rebecca Y. en

Grado:

Staff was friendly.

Sherrie C. en

Grado:

It would be nice to have a light inside the storage container. Just a thought. 😁

casandra e. en

Grado:

When I rented the truck I requested a 15'. While I was in the office I was asked to take a larger truck but would only be charged the for the fifteen foot. That did not happen I was over charged.

ravon w. en

Grado:

Not enough staff. Chaotic.

chelesea f. en

Grado:

thank you

Ashia C. en

Grado:

I have lived all over this country from Texas, Nevada, Arizona, Michigan and Maryland in all states I used Uhaul to pull my furniture and for storage. This was the worst experience I have ever had.

lena b. en

Grado:

Everything was fine .

Ashia C. en

Grado:

Very helpful, polite and friendly. Tommie and Terry is the best.

Dorrisa C. en

Grado:

My overall experience was horrible from the beginning to the end starting from the customer service representative on the phone my reservation was totally screwed up and the company costed me milage.

craig a. en

Grado:

good job

ricky r. en

Grado:

Please keep up the great work that you do. I thank the Lord for you.😀😀😀

Earl D. en

Grado:

Great