On Sunday November 17th I attempted to access my storage unit. I checked in online and everything. After checking in online I was given an access code. The code did not work and I was given an error message over and over again. I attempted to contact the location multiple times but could not get in touch with anyone, even though the store hours showed they were open on Sunday. The sign said to contact Keith love for after hours assistance so I attempted to text and call him, no response was give . i ended up attempting to speak to a general U-haul operator but they were unable to help. Because I was moving from out of state and needed a place to put my belongings I had no other choice but to rent another storage unit, from a different business, online so I had a place to put my stuff.
JASON D | Online Move InSelf Storage Units in Warren, MI, 48089
U-Haul Storage en Warren
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U-Haul Moving & Storage of Warren
24100 Groesbeck Hwy, Warren, MI 48089 View Available Units0.4 miles from this location -
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U-Haul Moving & Storage of St Clair Shores
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- 3.5 es la calificación promedio de clientes
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Keep up the good work
luin g | Overall ExperienceThe unit is old and hard to use.
Johnny R | Overall ExperienceStaff was excellent.
james p | Overall ExperienceThe young lady was very professional, helpful and friendly. The I spend to much time getting a unit after paying $99 first one had a lock still on it then had to drive to different location just down street to be very disappointed on the size an what it looked like. I didn’t want to rent will be going back this morning to get a refund.
sheleen t | First ImpressionsYou have a good staff
kevin j | First ImpressionsI couldn’t get into my storage unit and there was no one there to help
danesha T | First ImpressionsI have struggled with house placement and getting my things and I appreciate your continuous help through my transition. I have had major traumatic issues that received much help from the manager and staff.
Barbara T | Overall ExperienceWould like later access hours
charl e | First ImpressionsMy experience with the staff at Groseback was an awesome 😎 one as always!! Miss Tam an her children an miss Jackie was really professional an respectful an helpful to me the place was very clean an decent every time! I have been going there for years back an forth for moving equipment or to rent a storage space!! Thank you for your professionalism you get 5🌟s
YVONNE S | Overall Experience