The facility was secure and the hallway to the storage locker was well lit with the light coming on with the timer. Most importantly, there was no light inside the storage shed. This was a problem as it was very little light, especially when the sun went down. I would periodically have to walk outside into the hallway to get the timed-out light to turn back on. There should be a ceiling light in each individual storage shed.
Robert C | Overall ExperienceSelf Storage Units in Chattanooga, TN, 37412
U-Haul Moving & Storage en E Ridge
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ASAP Self Storage Rossville
400 Direct Connection Drive, Rossville, GA 30741 View Available Units1.0 miles from this location -
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2862 Cloud Springs Rd, Fort Oglethorpe, GA 30741 View Available Units2.3 miles from this location -
Safebox Self Storage
1500 E 41st St, Chattanooga, TN 37407 View Available Units
(U-Haul Neighborhood Dealer)4.2 miles from this location -
Budget Mini-Storage
4193 Hwy 41, Ringgold, GA 30736 View Available Units4.9 miles from this location
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I was quite disappointed to learn that the ID-required policy only applies to brown folks. Daniel, your inflexibility on this point means I won’t be back nor will anyone else who I talk with in the next six months.
CAMERON K | Overall ExperienceEverything was good
Tommy O | First ImpressionsSo, the older gentleman helping me was very friendly, but the younger guy I talked to the second time didn’t even look up from his phone and was not helpful. The facility is clean, though the storage unit looked pretty worse for the wear and kind of made me worry about leaving my things there. No lights in the units, hole in the wall between my unit and another unit, etc
Leslie W | First ImpressionsThank you so much for handling my family items with care and security.
JUANITA D | Overall ExperienceThe owner and the new guy Patrick were very helpful.
Ryan H | First ImpressionsI wish you guys could prorate the rent amount. I was upset that I had to pay my rent amount for the storage unit for one day. I moved out one day after my due date. Due every 29th. I couldn't move out until Sunday the 30th because of our work schedule. Paying the prorated amount would have been better than paying for a rental that I wouldn't need. Please address this issue. By the way the move out date is wrong on this email.
Jacobo J | Overall ExperienceHelpful service, and courteous..
Gabriel B | First ImpressionsThe man there was not a people person at all. Never smiled or even wanted to talk. Made me feel uncomfortable also wanted to charge me 25 dollars to put a peace of wood in the trash
Michael C | Overall Experiencegood servicemen
cynthia w | Overall Experience